Jigsaw, W13

Please tell us about the good and bad aspects of living in your local area:

Good range of supermarkets available and good transport links. It’s a short walk to the Elizabeth line or to Northfields for the Piccadilly. We love the local parks (Walpole and Lamas) , bin collection is fine! No traffic noise in apartment. It can be slightly loud in the courtyard as the noise echoes but very rarely.

How has the building management responded to any problems or issues you have raised:

They have communicated promptly and arranged for the appropriate service to attend the property.

Please share one thing (or more) which you wish you had known before you moved in:

The temperature of the flat is great! You rarely have to put on the heating because it is well insulated.

Please tell us about the good and bad aspects of living in your local area:

Nice area, good location, great accessibility to public transport and lots of pubs and restaurants around.

How has the building management responded to any problems or issues you have raised:

They responded very well especially when the property was under warranty.

Please share one thing (or more) which you wish you had known before you moved in:

There is a chaos for parking every Friday afternoon which is very inconvenient.

What is the best feature of your home:

The terrace which is standard which every flat is the best feature.

Please tell us about the good and bad aspects of living in your local area:

Good location however the management could improve. Not very quick in fixing thing. Should act faster

How has the building management responded to any problems or issues you have raised:

Not very quick to solve issues. We had a month with out lift and we are living on 5th floor

Please share one thing (or more) which you wish you had known before you moved in:

We are a family of two with 2 cars and when we got the property promised us that we both will get parking permit. That was a lie. We feel that we we’re scummed

Please tell us about the good and bad aspects of living in your local area:

Being close to Elizabeth line West Ealing station and bus stops on the Broadway, it is a convenient location. There are also a few supermarkets (Sainsbury's, Waitrose, Iceland and Lidl) as well as some nice local shops. Train and airplane noises can sometimes be heard.

How has the building management responded to any problems or issues you have raised:

Some problems were not dealt with promptly or thoroughly and required repeated chasing by multiple households in the same block, for example, when the one and only lift broke down. It took a few months for this to be resolved and involved many back and forth with the management A2Dominion. A small compensation was made for the inconvenience caused.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew more about the management company and its reputation in managing properties before moving in.

Please tell us about the good and bad aspects of living in your local area:

A great thing about our property is the location. It's a lovely area, with countless supermarkets, restaurants, cafes, and shops within easy reach. The nearby Elizabeth Line station in West Ealing has made transportation around central London and Heathrow Airport a lot easier. However, for those with a car or having guests with a car, finding parking can be a challenge, and the traffic can be a bit overwhelming.

How has the building management responded to any problems or issues you have raised:

I haven't raised any serious issues or complaints with them yet, but I recall that at the start of our residency here, we had a few queries and concerns, and the managing company responded to all of my emails in a reasonable amount of time.

Please share one thing (or more) which you wish you had known before you moved in:

There was nothing specific or new to add, but we evaluated the location and its closeness to plenty of shops and supermarkets, as well as good transport. What I didn't notice at my assessment and typical viewing ( and it was because of the time of viewing) was the occasional gathering of some young people late at night and the noises or disturbances that they might make.