Hoola, E16

Hoola, E16

By
HUB Residential
Ranked 86th out of 155 in East London
4.01 (43 reviews) 4.01 (43 reviews)
Homeviews Logo Homeviews Logo
Transparency Rating: Poor
This development has a low number of verified resident reviews written in the last 12 months.
Homeviews Logo
Transparency

Category Scores

4.00
Facilities
4.14
Design
4.07
Location
3.91
Value
3.38
Management

Hoola is a residential development by HUB Residential comprising of 360 apartments across two multi-storey towers. There are multiple transport links nearby including access to the DLR via Royal Victoria station only a 6-minute walk away as well as the nearby Emirates Air Line across the River Thames.

Read more Read less

Hoola, E16 Reviews

Write a Review Upload Photos

Poor service from the estate agency, but nice flat and development

Verified Resident
Verified Resident
Review Date Aug 2019

It’s a great development, very nice looking and newly built.
There has been some issues with breakage’s, floods, and air conditioning. In all cases I’ve contacted the agency, which is in charge of managing the development, and the service has been mediocre. They have been hard to reach and slow in response as well as in providing the service. However, it seems that their service has somehow improved more recently.
Inside the development there is a gym, a lounge and a playground which is nice to have.
The flat gets very warm in summer and we need to get all windows open all day and night long for ventilation, but it allows all the noise and the pollution in from the high street.
There is also no free parking available for residents, there is an underground parking in the development which is ridiculously expensive and would add up £400 to my rent. As an option I park nearby in a public parking space which is free although not supervised at night.
The main issue is presented when I need to load or unload my car and the only road I can leave my car on is the high street, where I got many tickets from for this reason.

Please tell us what you like and dislike about this area:

The area is nice and quiet, with a lot of green apots around. On the down side, there is not much choice in terms of shops and amenities. There is a tesco at walking distance but I find it expensive.
The connection links provide a fairly good service, there is a DLR station nearby and Canning Town station is minutes away.

Please share one thing (or more) which you wish you had known before you moved in:

How warm the apartment becomes during the summer and how slow respive is the agency

How has the building management responded to any problems or issues you have raised:

It has not responded in a quick way and they took a long time to deal with the issue

5
Facilities
5
Design
3
Location
4
Value
3
Management
Read all Read less

Was this review helpful?

Report

Report

Good

Verified Resident
Verified Resident
Review Date Aug 2019

I absolutely love this place, it is a 10 out of 10.
Perfect area, perfect flat, feels like very welcoming and comfy place, a place I am very satisfied to call home.
It is so calm around and pretty clean.
In love to show off my place to friends and family and they really to come to as it is for sure a lovely place.

The building management are professional and attentive.

Please tell us what you like and dislike about this area:

The area is very calm and quiet.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing, everything is nice.

How has the building management responded to any problems or issues you have raised:

No problems have been raised. They are very ptrofessional and attentive.

4
Facilities
4
Design
4
Location
4
Value
4
Management
Read all Read less

Was this review helpful?

Report

Report

Great value stay in a modern setting

Verified Resident
Verified Resident
Review Date Apr 2020

Structure – The building is quite modern with really good features and facilities but the circular shape of the building makes it really prone to cyclonic winds. Hence the amazing balconies could be rarely used

Apartments – But the building and the apartments are great and spacious, modern fittings and kitchen

Concierge – Very friendly concierge and supports for parcels, issues, etc. (not available now during C-19)

Management – Very structured management and follows up on evry issue flagged or spotted, At times a bit too much but it’s all for the safety of residents

Please tell us what you like and dislike about this area:

Like – Nice residential area which is great during summer and we have all necessary shops and stores near by. Also the DLR is nearby

Dislike – The trains to the station (Royal Victoria) are 8 mins apart, so sometimes its quite challenging. Also this area is a cyclonic zone and very very windy all the time

Please share one thing (or more) which you wish you had known before you moved in:

The windy area

What is the best feature of your home:

Spacious apartments with modern settings and fittings.

4
Facilities
3
Design
4
Location
4
Value
4
Management
Read all Read less

Was this review helpful?

Report

Report

Peaceful and modern

Verified Resident
Verified Resident
Review Date Aug 2019

I love the Glass walls inside my apartment there are large Floor to ceiling windows which provide fantastic sunlight. I have a Spacious balcony.
Inside we have great Storage spaces.
There is also Floor heating which is so helpful during the winter.

Dislike
The shutters outside get quite loud (rattle) when very windy they Get very dusty

Quite hard to maintain temperature inside during the summer it can be around 20-25 degrees Celsius. During the winter it gets really cold.

Please tell us what you like and dislike about this area:

Likes
24 hour access to local Gym
24 hour security
Regularly maintained (cleaning of windows)
Dislikes
Can be quite loud during the night
Council tax can be quite pricey

Please share one thing (or more) which you wish you had known before you moved in:

Parking is limited for visitors, no where for delivers to park.
Slow maintenance poor service

If there is one thing you would change about your flat or property what would it be:

Quite hard to maintain temperature inside during the summer it can be around 20-25 degrees Celsius. During the winter it gets really cold.

5
Facilities
4
Design
5
Location
5
Value
3
Management
Read all Read less

Was this review helpful?

Report

Report

Great place to live

Verified Resident
Verified Resident
Review Date Apr 2020

Beautiful, modern flats of medium build quality. Some design issues, things like smells coming in the flat through the vents occasionally. Major quality issue with the louvres, some fell due to the wind. Management is working on fixing this issue.
Property management is the biggest weakness. The concierges are very friendly and nice, but the management team has handled some situations poorly in the past year. This has led to a constant state of conflict between residents and the management (residents communicate on facebook groups) that make the situation feel worse than it really is. Overall Hoola is a great place to live in: some friends of ours recently moved in on our recommendation.

Please tell us what you like and dislike about this area:

Great area, well connected with some nice bars and restaurants. A good place to walk around. A lack of good supermarkets in an increasingly populated area is a downside, but the opening of a morrisons 10 minites away by foot alleviates that

Please share one thing (or more) which you wish you had known before you moved in:

Be aware that for now you are locked in with virgin as an internet provider. You will need to negociate a better contract every year. Be wary of strawberry star: they are untrustworthy at worst, unprofessional at best: double check your energy bills, your contracts, etc.

If there is one thing you would change about your flat or property what would it be:

More internet provider choices (currently only virgin is in the building). Other residents’ behaviour.

4
Facilities
4
Design
4
Location
3
Value
2
Management
Read all Read less

Was this review helpful?

Report

Report

Great development

Verified Resident
Verified Resident
Review Date Apr 2020

A great building and an award-winning design with long balconies for every property and fantastic views of Canary Wharf and the O2 Arena. The facilities are very good including the communal areas, gym and concierge services. Building management are generally good and receptive to queries. Management of the property is relatively straight forward however all of the glass exterior surfaces do require regular cleaning.

Please tell us what you like and dislike about this area:

Great location. Very close to the DLR. Nearby Tesco and Nisa. Very close to the Emirates airline cable car which gives quick links to the O2 Arena.

Please share one thing (or more) which you wish you had known before you moved in:

There is nowhere to park outside the property and thus it is very difficult for delivery drivers to easily deliver without parking on double yellow lines. This hasn’t been thought through.

How has the building management responded to any problems or issues you have raised:

Building management is generally good and receptive to queries. There was an occasion where they took many weeks to respond but otherwise good.

4
Facilities
5
Design
4
Location
5
Value
3
Management
Read all Read less

Was this review helpful?

Report

Report

Nice spacious apartment

Verified Resident
Verified Resident
Review Date Aug 2019

Design good open concrete interior design ceilings with under lighting
Big windows good view
Big balcony
Lift area very basic
Kitchen cabinet funky
White floors white tiles hard to keep clean
Bathroom floor hard

Please tell us what you like and dislike about this area:

Like view dock open spacious good price
dislike road not ideal traffic bad limited parking space
concierge not good

Please share one thing (or more) which you wish you had known before you moved in:

Dlr cost zone 3

3
Facilities
5
Design
5
Location
4
Value
1
Management
Read all Read less

Was this review helpful?

Report

Report

Nice view but super windy sometimes

Verified Resident
Verified Resident
Review Date Oct 2018

Very nice design as there’s is a balcony surrounding your whole flat, so u can enjoy the 180’ sunset view from your home. However one worst thing is that the balcony is always so windy,which make me hesitate to go out sometime. it can also be dangerous as the things like seat cushion in the balcony may fly away due to the strong wind

Please tell us what you like and dislike about this area:

Not too much shops and restaurant around

Please share one thing (or more) which you wish you had known before you moved in:

You may experience a strong wind which your things put in the balcony can be blow away. And act you can see your neighbours when u r just sitting in the balcony, there is only one short and thin glass to separate the space,which is a bit dangerous

4
Facilities
4
Design
4
Location
4
Value
3
Management
Read all Read less

Was this review helpful?

Report

Report

be careful of the white tiles

Review Date Oct 2018

The view from our balcony is really nice. However, need to be careful of the white tiles and white wallpaper, the floor is made of white tiles which are easily break. and the wallpaper in our room crack by itself after living for 8 months. as most of furnitures given are mostly white, you need to clean it very often as you can spot on the dirt easily.

Please tell us what you like and dislike about this area:

the route walking from royal victoria station to Hoola is quite dangerous. cars are going from both sides and sometimes the drivers did not follow the rules and drive from the totally opposite direction. One good thing is that there are plenty of hotels around so when my family come and visit me, they could stay really near to us. And I really like the emirates cable car next to us, it looks so nice and add uniqueness to the area.

Please share one thing (or more) which you wish you had known before you moved in:

We did not aware that this area is always so windy than in central London!!! its hard to go out to the balcony sometimes as its too windy

4
Facilities
4
Design
4
Location
4
Value
3
Management
Read all Read less

Was this review helpful?

Report

Report

Helpful concierge service, terrible estate agency in charge.

Verified Resident
Verified Resident
Review Date Aug 2019

The flat is spacious with a nice layout. The storage space is good enough and the soundproofing is very good as well. The flat has a great insulation system which keeps it very warm in winter.
The development is very well managed and nicely kept, with a lounge are with sitting space which is always clean and tidy.
The concierge service is very helpful and responsive, whereas the Strawberry Star estate agency provides a terrible service.
The residents are part of a Facebook group which is nice and creates a sense of community within the neighbours, which are also very friendly.

Please tell us what you like and dislike about this area:

The area is quiet and quite nice for commuting. There is a good selection of bars and restaurants, as well as shops and grocery stores. It is convenient for transportation links with a nearby DLR station, and the area is failry safe as well.

Please share one thing (or more) which you wish you had known before you moved in:

Some flats are used as Air BnB, and some of their guests hold parties. That’s a major issue soncee we never know who to reach out to in such cases.

If there is one thing you would change about your flat or property what would it be:

The Strawberry star estate agency, and the quality of the service they provide needs to be improved.

5
Facilities
5
Design
5
Location
4
Value
4
Management
Read all Read less

Was this review helpful?

Report

Report

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Location

Number of developments 1

4.01

Average rating based on 43 reviews

View company