Hoola, E16

Hoola, E16

By
HUB Residential
Ranked 87th out of 157 in East London
4.01 (43 reviews) 4.01 (43 reviews)
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Transparency Rating: Poor
This development has a low number of verified resident reviews written in the last 12 months.
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Category Scores

4.00
Facilities
4.14
Design
4.07
Location
3.91
Value
3.38
Management

Hoola is a residential development by HUB Residential comprising of 360 apartments across two multi-storey towers. There are multiple transport links nearby including access to the DLR via Royal Victoria station only a 6-minute walk away as well as the nearby Emirates Air Line across the River Thames.

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Hoola, E16 Reviews

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Hoola East Tower

Verified Resident
Verified Resident
Review Date Apr 2020

The building and property management is below criticism. They have left us to our own devices during the coronavirus pandemic. Other developments in the area still provide concierge services, but ours have been suspended.
There have been big issues with the heating bills, which the building management operates.
The design of the building is good, although the quality questionably for a new build, with the walls cracking within 1 year of building.

Please tell us what you like and dislike about this area:

The area is quiet and relatively well connected to central London and very well connected to Canary Wharf and LCY. There are not many amenities around or restaurants, with only a small Tesco shop in the immediate vicinity. Recently a larger supermarket has opened within a 15 minute walk, which is good.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that Strawberry Star are completely incompetent and will provide an amateur service.

What is the best feature of your home:

The view over the Tidal Basin, the layout of the flat and the spaciousness of the flat.

3
Facilities
3
Design
4
Location
3
Value
1
Management
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Spacious and unkempt

Verified Resident
Verified Resident
Review Date Aug 2019

It doesn’t get very noisy with planes as they stop ate at night.
The management ignore complaints like the ones about the refuge area which is awful. They leave the gardens unkempt and covered with rodent catch boxes.

I chose this development because it’s near transportation which is really good for getting around.

Please tell us what you like and dislike about this area:

The management isystem terrible and building upkeep is awful we pay 6000 a year for management and they do barely anything. We have rats in the gardens and there are no access in the refuge area which stinks and to solve this they cut a hole in the fire door which compromised fire safety.

Please share one thing (or more) which you wish you had known before you moved in:

That the management was so terrible, any changes they do make is very minor so the major issues remain. The building has actually decided to get a lawyer over these issues.
The heating is also extremely expensive here and the windows haven’t been cleaned since I moved in.

Why did you choose this development:

It’s near transportaxiom which is really good for getting around.

2
Facilities
3
Design
3
Location
4
Value
2
Management
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Very beautiful apartment but with a bad Property management

Verified Resident
Verified Resident
Review Date Apr 2020

Property management is really bad because they charge too much money without consultation and the lease it’s all in their favour so we cannot choose to change the hot water as we are forced to enter in a contract which is always a surprise with new bills.

Please tell us what you like and dislike about this area:

What I like: Calm, clean , DLR and Canning Town Jubilee line closed and new Elizabeth line opening soon.
What I don’t like: Too many thieves around trying to steal everything, from bikes, cars, parcels.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that they can overcharge without consultation and put new fees without explaining anything.

If there is one thing you would change about your flat or property what would it be:

Property management and the contract with District Heat as we are tight with this.

5
Facilities
5
Design
5
Location
3
Value
1
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Location

Number of developments 1

4.01

Average rating based on 43 reviews

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