Hoola, E16

Hoola, E16

By
HUB Residential
Ranked 57th out of 208 in East London
4.07 (based on 43 reviews) 4.07 (43 reviews)

Category Scores

4.00
Facilities
4.14
Design
4.07
Location
3.91
Value
3.38
Management

Hoola is a residential development by HUB Residential comprising of 360 apartments across two multi-storey towers. There are multiple transport links nearby including access to the DLR via Royal Victoria station only a 6-minute walk away as well as the nearby Emirates Air Line across the River Thames.

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Reviews

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Poor service from the estate agency, but nice flat and development

Verified Resident
Verified Resident
Review Date Aug 2019

It’s a great development, very nice looking and newly built.
There has been some issues with breakage’s, floods, and air conditioning. In all cases I’ve contacted the agency, which is in charge of managing the development, and the service has been mediocre. They have been hard to reach and slow in response as well as in providing the service. However, it seems that their service has somehow improved more recently.
Inside the development there is a gym, a lounge and a playground which is nice to have.
The flat gets very warm in summer and we need to get all windows open all day and night long for ventilation, but it allows all the noise and the pollution in from the high street.
There is also no free parking available for residents, there is an underground parking in the development which is ridiculously expensive and would add up £400 to my rent. As an option I park nearby in a public parking space which is free although not supervised at night.
The main issue is presented when I need to load or unload my car and the only road I can leave my car on is the high street, where I got many tickets from for this reason.

Please tell us what you like and dislike about this area:

The area is nice and quiet, with a lot of green apots around. On the down side, there is not much choice in terms of shops and amenities. There is a tesco at walking distance but I find it expensive.
The connection links provide a fairly good service, there is a DLR station nearby and Canning Town station is minutes away.

Please share one thing (or more) which you wish you had known before you moved in:

How warm the apartment becomes during the summer and how slow respive is the agency

How has the building management responded to any problems or issues you have raised:

It has not responded in a quick way and they took a long time to deal with the issue

5
Facilities
5
Design
3
Location
4
Value
3
Management
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Good

Verified Resident
Verified Resident
Review Date Aug 2019

I absolutely love this place, it is a 10 out of 10.
Perfect area, perfect flat, feels like very welcoming and comfy place, a place I am very satisfied to call home.
It is so calm around and pretty clean.
In love to show off my place to friends and family and they really to come to as it is for sure a lovely place.

The building management are professional and attentive.

Please tell us what you like and dislike about this area:

The area is very calm and quiet.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing, everything is nice.

How has the building management responded to any problems or issues you have raised:

No problems have been raised. They are very ptrofessional and attentive.

4
Facilities
4
Design
4
Location
4
Value
4
Management
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Peaceful and modern

Verified Resident
Verified Resident
Review Date Aug 2019

I love the Glass walls inside my apartment there are large Floor to ceiling windows which provide fantastic sunlight. I have a Spacious balcony.
Inside we have great Storage spaces.
There is also Floor heating which is so helpful during the winter.

Dislike
The shutters outside get quite loud (rattle) when very windy they Get very dusty

Quite hard to maintain temperature inside during the summer it can be around 20-25 degrees Celsius. During the winter it gets really cold.

Please tell us what you like and dislike about this area:

Likes
24 hour access to local Gym
24 hour security
Regularly maintained (cleaning of windows)
Dislikes
Can be quite loud during the night
Council tax can be quite pricey

Please share one thing (or more) which you wish you had known before you moved in:

Parking is limited for visitors, no where for delivers to park.
Slow maintenance poor service

If there is one thing you would change about your flat or property what would it be:

Quite hard to maintain temperature inside during the summer it can be around 20-25 degrees Celsius. During the winter it gets really cold.

5
Facilities
4
Design
5
Location
5
Value
3
Management
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Great place to live

Verified Resident
Verified Resident
Review Date Apr 2020

Beautiful, modern flats of medium build quality. Some design issues, things like smells coming in the flat through the vents occasionally. Major quality issue with the louvres, some fell due to the wind. Management is working on fixing this issue.
Property management is the biggest weakness. The concierges are very friendly and nice, but the management team has handled some situations poorly in the past year. This has led to a constant state of conflict between residents and the management (residents communicate on facebook groups) that make the situation feel worse than it really is. Overall Hoola is a great place to live in: some friends of ours recently moved in on our recommendation.

Please tell us what you like and dislike about this area:

Great area, well connected with some nice bars and restaurants. A good place to walk around. A lack of good supermarkets in an increasingly populated area is a downside, but the opening of a morrisons 10 minites away by foot alleviates that

Please share one thing (or more) which you wish you had known before you moved in:

Be aware that for now you are locked in with virgin as an internet provider. You will need to negociate a better contract every year. Be wary of strawberry star: they are untrustworthy at worst, unprofessional at best: double check your energy bills, your contracts, etc.

If there is one thing you would change about your flat or property what would it be:

More internet provider choices (currently only virgin is in the building). Other residents’ behaviour.

4
Facilities
4
Design
4
Location
3
Value
2
Management
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Place is nice but the customer service is poor

Verified Resident
Verified Resident
Review Date Aug 2019

I live with my family and my bedroom is large and very spacious, I was able to put on my style copping with the furniture there and I feel like is quite open so I can even walk around it. The window is big and I love to look up the ceiling and just view and enjoy it’s design.
The rest of the house is so cool, I am so glad that this is my home such a beautiful place and flat itself, the kitchen and living room are fabulous great places to socialise with family or friends.

I would change the floor tiles. Mine are white which can be such a pain to clean.

Please tell us what you like and dislike about this area:

It’s close to central. Has a Tesco nearby which is convenient.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that there would be limited parking for delivery

If there is one thing you would change about your flat or property what would it be:

I would change the floor tiles. Mine are white which can be such a pain to clean.

4
Facilities
5
Design
4
Location
5
Value
5
Management
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Great value stay in a modern setting

Verified Resident
Verified Resident
Review Date Apr 2020

Structure – The building is quite modern with really good features and facilities but the circular shape of the building makes it really prone to cyclonic winds. Hence the amazing balconies could be rarely used

Apartments – But the building and the apartments are great and spacious, modern fittings and kitchen

Concierge – Very friendly concierge and supports for parcels, issues, etc. (not available now during C-19)

Management – Very structured management and follows up on evry issue flagged or spotted, At times a bit too much but it’s all for the safety of residents

Please tell us what you like and dislike about this area:

Like – Nice residential area which is great during summer and we have all necessary shops and stores near by. Also the DLR is nearby

Dislike – The trains to the station (Royal Victoria) are 8 mins apart, so sometimes its quite challenging. Also this area is a cyclonic zone and very very windy all the time

Please share one thing (or more) which you wish you had known before you moved in:

The windy area

What is the best feature of your home:

Spacious apartments with modern settings and fittings.

4
Facilities
3
Design
4
Location
4
Value
4
Management
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Hoola East Tower

Verified Resident
Verified Resident
Review Date Apr 2020

The building and property management is below criticism. They have left us to our own devices during the coronavirus pandemic. Other developments in the area still provide concierge services, but ours have been suspended.
There have been big issues with the heating bills, which the building management operates.
The design of the building is good, although the quality questionably for a new build, with the walls cracking within 1 year of building.

Please tell us what you like and dislike about this area:

The area is quiet and relatively well connected to central London and very well connected to Canary Wharf and LCY. There are not many amenities around or restaurants, with only a small Tesco shop in the immediate vicinity. Recently a larger supermarket has opened within a 15 minute walk, which is good.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that Strawberry Star are completely incompetent and will provide an amateur service.

What is the best feature of your home:

The view over the Tidal Basin, the layout of the flat and the spaciousness of the flat.

3
Facilities
3
Design
4
Location
3
Value
1
Management
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Nice view with docks

Verified Resident
Verified Resident
Review Date Aug 2019

In my building there is 24 hour security which allows me to feel very comfortable and safe in my home. The apartment space itself has a beautiful layout and
Amazing views.
There is also a Specific dressing area which add to its modern feel.
I love the electronic applicants.
Unfortunately I have an In built wardrobe which I feel should be Deeper for example if you have a large coat the doors don’t close properly which can be a huge pain.

I would love a new large supermarket to open up nearby as we are limited to a Tesco’s which can only provide so much.

Please tell us what you like and dislike about this area:

Likes
Nice environment
Popular amongst tourists

Dislke
Transport is limited to just dlr
No big supermarket only Tesco which is quite limited
High service charge

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew the transport would be so limited as they only have the dlr

Are there any facilities you would like added, or that you have but do not use:

I would love a new large supermarket to open up nearby as we are limited to a Tesco’s which can only provide so much

4
Facilities
5
Design
4
Location
4
Value
4
Management
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Fabulous

Verified Resident
Verified Resident
Review Date Aug 2019

The area of this building is fabulous, I have an amazing view from my flat , I can look at the river, new buildings, the emirates airline make the view superb .
The area is quite and very safe, it is very relaxing and I am glad to raise my children down here.
The flat itself is very spacious and good looking.
As my first flat I am 100% glad with my decision.

I would change the bathroom’s floor as the one the flat has is hard to mop.

Please tell us what you like and dislike about this area:

Likes
amazing views
dlr is very convinent
easy commute

Dislike

Please share one thing (or more) which you wish you had known before you moved in:

Thr bathroom floor is very coarse you cant use a mop to clean it

If there is one thing you would change about your flat or property what would it be:

I would change the bathroom’s floor as the one the flat has is hard to mop.

5
Facilities
5
Design
5
Location
3
Value
5
Management
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be careful of the white tiles

Review Date Oct 2018

The view from our balcony is really nice. However, need to be careful of the white tiles and white wallpaper, the floor is made of white tiles which are easily break. and the wallpaper in our room crack by itself after living for 8 months. as most of furnitures given are mostly white, you need to clean it very often as you can spot on the dirt easily.

Please tell us what you like and dislike about this area:

the route walking from royal victoria station to Hoola is quite dangerous. cars are going from both sides and sometimes the drivers did not follow the rules and drive from the totally opposite direction. One good thing is that there are plenty of hotels around so when my family come and visit me, they could stay really near to us. And I really like the emirates cable car next to us, it looks so nice and add uniqueness to the area.

Please share one thing (or more) which you wish you had known before you moved in:

We did not aware that this area is always so windy than in central London!!! its hard to go out to the balcony sometimes as its too windy

4
Facilities
4
Design
4
Location
4
Value
3
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Location

About HUB Residential

HUB Residential is a London-based property developer. Their mantra is "We build homes for people to live in, to write…
Number of developments 1

4.07

Average rating based on 43 reviews

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