High Street Quarter, TW3

Please tell us about the good and bad aspects of living in your local area:

Living in our area has several benefits, such as the fact that our property is located on the high street and is near local amenities such as cinemas, restaurants, gyms, and retail stores. Because it is a popular location in Hounslow, it could get quite busy on weekends.

How has the building management responded to any problems or issues you have raised:

Sadly, we have not had a good experience with the building management as we reported a life issue, but the response took a while. Also, we don't have an invoice yet for the service fees.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we had known there was no loading bay at the building, so if you didn't have a parking spot, getting large deliveries to your house may be difficult.

Please tell us about the good and bad aspects of living in your local area:

The shops beneath us are slowly opening up - Starbucks, Flip Out, Cineworld, etc. so its quite nice and convenient. However, there has been issues with litter - especially on weekends. There are only 3 bins, and there is a LOT of people during the weekends. Starbucks needs to take more responsibility for cleaning up its customer's litter outside.

How has the building management responded to any problems or issues you have raised:

They were very quick to respond to issues in the first 6 months - since the customer service was passed to BAU, Barratts are very slow to respond to anything. We had someone round to add expanding foam to our bathroom pipes - but this job was left hanging from December until May. And was only resolved because I bumped into the builder myself, and asked him to pop over when he had time.

Please share one thing (or more) which you wish you had known before you moved in:

I think Barratts need to offer better customisability in terms of fitted wardrobe interior design, kitchen appliances/finishes, etc. for the customers to choose. We now have to fit splashbacks behind the kitchen sink, as water keeps splashing onto the walls. We have to contact builders to come round and customise the bespoke wardrobe that Barratts fitted - as they only offered the option of a rail and 1 shelf.

Please tell us about the good and bad aspects of living in your local area:

Area is brilliant, you can leave with any kund of budget, loads of ahops and markets, Mixed community, diverse and residential area. Hounslow itself is very bad with parking, everywhere vwry tight, and if you looking to rent, the cheapest to look at will cost you at least 100£ per month.

How has the building management responded to any problems or issues you have raised:

There are plenty of issues raised, they are fixed, some within time frame some not

Please share one thing (or more) which you wish you had known before you moved in:

Wished they have not told me " this is the last plot" As that has pushed me to purchase without parking, If they were honest with me i could have waited to get another plot that cames with larking( although i dont understand why i can not purchase parking now)

Please tell us about the good and bad aspects of living in your local area:

Awesome place to live, everything is walking distance away, trains, bus, Asda, cinema, activities center, gym, restaurants, takeaways, shopping center, just parking is a little pain, and area needs more bins and security

How has the building management responded to any problems or issues you have raised:

Not very prompt, maintenance people took too long, reply to emails too long

Please share one thing (or more) which you wish you had known before you moved in:

They promised us two parking and couldn't deliver at the end

Please tell us about the good and bad aspects of living in your local area:

Barratt is a very professional team with regards to customer management and quality (building). The downside is the initial issues with certain services and the servise company

How has the building management responded to any problems or issues you have raised:

Firstport was a bit slow and confused at the beginning how to address issues

Please share one thing (or more) which you wish you had known before you moved in:

Nothing comes to my mind