Guildford Plaza, GU2

Please tell us about the good and bad aspects of living in your local area:

Guildford plaza is situated right in the centre of Guildford. This is right near the train station and also the huge variety of shops and restaurants

How has the building management responded to any problems or issues you have raised:

Maintenance has taken a long time to get sorted in some cases, and there have been quite a few maintenance issues since opening.

Please share one thing (or more) which you wish you had known before you moved in:

You get free washing coupons which is great. Everything is included in your rent apart from council tax.

Please tell us about the good and bad aspects of living in your local area:

Living around Guildford Plaza is generally convenient, with a good mix of shops, cafes, and essential services within walking distance. The nearby supermarkets and small independent stores offer a solid range of daily necessities, and there are plenty of restaurants with varied cuisine. Transport links are reliable, with buses running frequently into Guildford town centre and the station being reachable without too much effort. though parking can be limited during peak times and bin collections can be slightly inconsistent.

How has the building management responded to any problems or issues you have raised:

Building management usually responds, but sometimes it takes longer than expected to get updates or a clear timeline. When they do act, the issues are generally resolved properly, just not always as quickly as you’d hope.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that parking could be difficult at busy times and that some of the communal areas would need more regular upkeep than advertised. It would have helped set more realistic expectations from the start.

Please tell us about the good and bad aspects of living in your local area:

The area has a good mix of local shops, cafes and takeaways, and there are some nicer restaurants within walking distance. Open spaces and parks are easy to reach, which is great for quick walks or getting some fresh air. Transport links are convenient, with reliable buses and easy access to main roads, though traffic can get a bit heavy during peak hours. The street itself is fairly quiet most of the time, parking is usually manageable, and bin collections are consistent.

How has the building management responded to any problems or issues you have raised:

The building management has generally been responsive. Whenever I’ve raised an issue, they’ve acknowledged it quickly and arranged for someone to take a look, though occasional follow-ups are needed to make sure things get completed on time.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that parking can be a bit limited during busy hours and that some of the communal facilities occasionally require maintenance. It’s nothing major, but it would have helped to be aware of it beforehand so I could plan around it.

Please tell us about the good and bad aspects of living in your local area:

I love that it’s near town - so quite convenient. There is a lovely community within the building aswell! Close to bars aswell and one being right beside the building

How has the building management responded to any problems or issues you have raised:

Yes, I have had a few issues but they have got sorted out at the end of the day with a good notice given beforehand.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how busy and lively the communal room gets, especially in the evenings - you don’t really notice that during a viewing, but it’s actually a nice way to meet people. The building itself feels solid and quiet, and the shared areas are well maintained.

Please tell us about the good and bad aspects of living in your local area:

Amazing is the facilities of where I live Only con is it’s a parking free area but also a pro at the same time The station is close by so I love that - never feel like I need to rush Being in town is a plus

How has the building management responded to any problems or issues you have raised:

They come and help asap, the 24/7 security is so nice. And the security guard is always there to help always checking around to make sure everything is okay.

Please share one thing (or more) which you wish you had known before you moved in:

Maybe wish the whole online app + online payment booking system was sorted out before move in.