Weston Homes at Fletton Quays, PE1

Please tell us about the good and bad aspects of living in your local area:

I like the area. Bin collections have been fine since the developer bothers to put them in place (took many months to convince them though, so now we have mice in the building).

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had realized that customer support was going to leave you hanging for bottom of the barrel elements such as: waste management, heating, door security.

What is the best feature of your home:

I like my home, I am simply not enthused with the customer support’s response whenever there is an issue in the building - which is unfortunately too frequently and makes for a very stressful living situation.

Please tell us about the good and bad aspects of living in your local area:

Rented here for 16 months whilst trying to sell my property and we had so many issues. Lots of anti-social behaviour and issues with the car park alarm going off sometimes for over bad hour in the middle of the night. The garage door to the car park entrance often broke meaning you were locked in or out. On a number of occasions this meant I was late for work. The parking is a NIGHTMARE. You can tickets even when parking in your own spaces if you forget to display your permit. The permits have the start of your postcode so depending on your job you might not necessarily want that on display in your vehicle permanently. Even when you appeal to PCM and explain you are a resident they do not care and proceed with the fine. There is only one visitor space in the whole of the Darlington House car park which is ridiculous. Some people just go in your spot and I had a neighbour who returned from holiday to find the estate agents/management company had simply reallocated his car parking space and given it to a new tenant.

Please share one thing (or more) which you wish you had known before you moved in:

How awful the management company was and the massive issues with parking.

What is the best feature of your home:

Being close to the city centre was good and the actual design of the flat was perfect for us.

Please tell us about the good and bad aspects of living in your local area:

The view is good near riverside. Bad things are noise of the train near us. Also theft around the living area.

How has the building management responded to any problems or issues you have raised:

Take times for them to reply and investigate. Will have to depend with other company as well

Please share one thing (or more) which you wish you had known before you moved in:

Management company is a big problem. Should check the management company score on trustpilot before you move in a new place.

Please tell us about the good and bad aspects of living in your local area:

Close to city centre and close to train station. Can access them easily. Bad things are other people from the public keep parking in our living area but there is no control with that. This is due to them know the working time of the controller from council. Also theft around the living area because they see this area as a rich area.

How has the building management responded to any problems or issues you have raised:

Normally will reply the email but takes lots of time for them to come and fix.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how bad is the management company (Gateway) is before I move in. So I will never choose to buy here.

Please tell us about the good and bad aspects of living in your local area:

Being close to River Nene, we have access to a nice waterfront while being close to city centre at the same time. In general, the area is quite new with 2 cafes within walking distance. However, we have experienced some anti-social behaviour in our gardens and also safety concerns where several cars has broken into.

How has the building management responded to any problems or issues you have raised:

There have a team of customer service to address issues. But take minimal effort to rectify.

Please share one thing (or more) which you wish you had known before you moved in:

The issue with underground parking where it gets flooded regularly.