Simple Life at Empyrean, M7

Please tell us about the good and bad aspects of living in your local area:

Living in this neighborhood has its ups and downs. On the positive side, there’s a nice, clean park nearby where you can relax and escape the noise of the city. Unfortunately, that’s where the good things mostly end. Recently, a bike was stolen from a supposedly “secured” parking area, proving that safety here is questionable. There are also frequent break-ins, with thieves stealing packages right from the building. Even at night, peace is hard to find — fireworks often go off after 11 p.m., disturbing everyone. It’s a shame, because the area has potential, but the lack of security and order really affects the quality of life.

How has the building management responded to any problems or issues you have raised:

The building management ignored the problem for almost a month, doing absolutely nothing. Now they finally sent a company to fix the roof leak, but after two days of “work,” the only thing they managed to do was create a huge mess on my balcony and my neighbor’s. Nothing has been repaired, and the situation is just getting worse.

Please share one thing (or more) which you wish you had known before you moved in:

I really wish I had known before moving in how unprofessional this agency is and how unreliable they become when problems arise. If I had known this earlier, I would have thought twice — or even several times — before renting this apartment from them.

Please tell us about the good and bad aspects of living in your local area:

Public transport in the area is mainly limited to buses, though the city centre and Blackfriars Road are only about a 15-minute walk away. There’s no nearby Metrolink access — the closest stop is at Exchange Square, around a 30-minute walk. Local shops and restaurants can feel a bit rundown, but there are two convenient LIDL supermarkets nearby — one on Cromwell Road near Castle Irwell and another on Lower Broughton Road. The neighbourhood isn’t the best in terms of safety and atmosphere, with occasional issues such as antisocial behaviour, including incidents like the “Salford mayhem” in June 2025.

How has the building management responded to any problems or issues you have raised:

The building management was generally responsive to residents, though the level of service provided was fairly minimal. Rather than arranging direct repairs, they often offered guidance on how tenants can resolve issues themselves, such as replacing ceiling downlights or clearing blocked drains. Routine maintenance tasks such as corridor carpet vacuuming, window cleaning, and car park cleaning were carried out regularly.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known that the flat was right next to a meter room. It gives off a constant low-frequency vibration, almost like living beside a server room. I became more aware of it during my last month due to the recent change to the meter room (I reckon), and it became quite annoying and mentally draining. Definitely a reminder of how important it is to view the flat in person before moving in.

Please tell us about the good and bad aspects of living in your local area:

Shops are within a reasonable distance with a Lidl not far. Parking is not free and is charged at £50 a month on top of already pricey rents.

How has the building management responded to any problems or issues you have raised:

Simple life haven’t been helpful most of the time. Repairs took ages and there are no other facilities on site to justify the high rents.

Please share one thing (or more) which you wish you had known before you moved in:

How poor the flat was. Paint missing and broken bits was not a sight I was expecting.

Please tell us about the good and bad aspects of living in your local area:

The development it self is next to a beautiful park which is enjoyed by families and local residents.

How has the building management responded to any problems or issues you have raised:

Dealt with in a professional and quick manner. Ensured that we were satisfied

Please share one thing (or more) which you wish you had known before you moved in:

I wish that we knew the apartment wasn’t ready to move into.

Please tell us about the good and bad aspects of living in your local area:

Very good and quiet location, with access to a big supermarket and a couple of convenient stores nearby. Not a big range of restaurants however it's close to the city that has a big variety.

How has the building management responded to any problems or issues you have raised:

To be honest we've not had any issues yet but they've been helpful with some queries.

Please share one thing (or more) which you wish you had known before you moved in:

The only thing I would share is the information that the simple life app has to provide, when you move in a new house with different appliances and facilities to your previous one you waste time trying to figure out how everything works. However the app has most of the information and it would be good to mention beforehand that all the manuals are also included there.