Elephant Central, SE1

Please tell us about the good and bad aspects of living in your local area:

Living in this area has been really good because the connectivity to any area to get to Central auto to get to East London or to get to West London is amazing. There are about 28 bus routes going from elephant and Castle so it is an amazing place to stay

How has the building management responded to any problems or issues you have raised:

The building management whenever there has been an issue, they have raised it and solved it within the week

Please share one thing (or more) which you wish you had known before you moved in:

I think the things which I would have known before moving in would have been how lively the area is. I was underestimating that.

Please tell us about the good and bad aspects of living in your local area:

Transport links are amazing, but also it's very central so you can walk to many places. There is also a Sainsbury's on the first floor which is. extremely convenient.

How has the building management responded to any problems or issues you have raised:

Very quickly, they have always tried to sort all concerns

Please share one thing (or more) which you wish you had known before you moved in:

I didn't appreciate how small our kitchen was during the viewings, it only became apparent once we fully started living there.

Please tell us about the good and bad aspects of living in your local area:

The location was extremely central and placed in the middle of a neighbourhood where you’d expect shops etc not a block of flats so traffic noise is terrible. I understand now that they have expanded the development across elephant and castle. There is no parking on site and no parking within about a mile radius either.

How has the building management responded to any problems or issues you have raised:

They were uncooperative when we were moving out and gave us 1 hour to park to move out. We cleaned for two days and had to come back and park several times to remove all property from the apartment and they wouldn’t let us park outside.

Please share one thing (or more) which you wish you had known before you moved in:

How much it was treated like a business rather than a place to live. The place is well marketed and they advertise the concierge service but they are so entitled and don’t want to do their job they don’t answer the phone. I actually had someone on the phone once at the reception and she went to ask about my query with someone else, I happened to be walking past and decided to go in at the same time as being on the phone and instead of going and asking about my question she had put me on hold and put the phone down for a few minutes while pretending to ask.

Please tell us about the good and bad aspects of living in your local area:

Many local shops and restaurants near here. Convenient neighborhood. A big train station and tube station around.

How has the building management responded to any problems or issues you have raised:

Quick and the service is great overall. The respond speed is fast

Please share one thing (or more) which you wish you had known before you moved in:

No trash tube . Need to throw trash on B1 floor. Not that convenient.

Please tell us about the good and bad aspects of living in your local area:

Super convenient in terms of shops, gyms, transport links. ELephant park also has a lovely green space

How has the building management responded to any problems or issues you have raised:

Timely and efficient handling of most issues by the team

Please share one thing (or more) which you wish you had known before you moved in:

No airconditioning in the units means its super hot in summer and fans are necessary. Poor ventilation in hallways