Dickens Yard, W5

Please tell us about the good and bad aspects of living in your local area:

It's good to live in the area, a lot of restaurants, bars, and many stores, supermarkets, etc. The best thing is the transports with the Ealing Broadway Station and many bus routes.

How has the building management responded to any problems or issues you have raised:

Do you mean the building management is the community concierge? If yes, it's reasonably fine.

Please share one thing (or more) which you wish you had known before you moved in:

1) The flat transfer time was always delayed, never trust what the customer service promised. 2) Follow the customer service team on your problem closely, otherwise, your problem never gets solved.

Please tell us about the good and bad aspects of living in your local area:

Dickens Yard finally has a good selection of cafes below which is great. Avoid Quartz house as it now has a Brewdog directly underneath so can get very noisy.

How has the building management responded to any problems or issues you have raised:

We complained about noisy neighbours playing music and having parties at anti social hours but nothing was done.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we had known that the flats underneath the roof gardens aren’t properly insulated.

Please tell us about the good and bad aspects of living in your local area:

Some crime outside the complex and because flat prices have risen it's hard for people,e to afford

Please share one thing (or more) which you wish you had known before you moved in:

What the flat was meant to look like so could more easily address problems

Please tell us about the good and bad aspects of living in your local area:

It is a quite luxurious area

Please share one thing (or more) which you wish you had known before you moved in:

THE DELAY IN THE ELIZABETH LINE

Please tell us about the good and bad aspects of living in your local area:

Too much development works around the area with some noise pollution. Also hearing planes overhead.

Please share one thing (or more) which you wish you had known before you moved in:

Wish I knew future development plans before moving in