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Deptford Foundry is a mixed-use development by Anthology London. The development is set on the site of an old metal foundry, which was built in the 1800s. The development offers more than 300 homes with a mix of private and social housing apartments. It welcomed its first residents at the end of 2018. In addition, Deptford Foundry is in the middle of south-east London’s lively Deptford district. It is close to Deptford and New Cross stations, offering easy access to Greenwich. Prices start from £455,000.
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Deptford Foundry, SE14 Reviews
Write a Review Upload PhotosOur concierge are friendly and reliable however R&R, the site management company are very questionable.
Our concierge are friendly and reliable however R&R, the site management company are very questionable. They take several weeks to do the basic things, such as providing bins and fixing issues around the site. They are also charging us for things that shouldn’t be charged such as the water fountain that is under warranty but adding 12k to our service charge last year alone.
As for Anthology, I would never buy from Anthology again- my main issue being that the tower in the development where my flat is located has creaking walls. The creaking is loud enough to keep you awake at night even at lower wind, this is due lack of screws (a fellow resident had his wall opened and was informed that the noise was due to the lack of screws and metal on metal friction). This is ongoing for the last 8 months, I am unable to sleep and Anthology have done nothing to fix or even provide with a time line of when they will be coming to correct this issue. I have appealed to them as this is impacting my ability to work efficiently as I am a remote worker but most importantly it is impacting my mental health as the stress this issue and many other problems I have had with my flat have fallen on deaf ears (ironically). Considering I live in Cobalt Tower and winter is coming (wind is picking up) you would expect that they would try and take action in correcting this problem, but there is no care for their residents – I have even been told that if the decibels are not over a certain level they will not be looking into fixing the creaking sound.
For the communication I have had so far from Anthology it seems like they are reluctant to fix this as other residents of Cobalt Tower may also want to get the this issue looked at (so far 70% of the residents in Cobalt Tower have complained they have the same loud creaking sound) and this will come at a cost to them. I have gone as far as speaking to the director who was incredibly rude and did not want to provide a date to when this would be fixed, he did however, tell me that if I was to go public with the issue it would impact the price of our property and it would be our loss and if I am not happy I should go to Premier Guarantee, leaving me feeling trapped and really showing that they will not be looking into fixing this.
I will be posting the creaking recordings I have made on youtube and will add the link to a Google review so that you can understand what we are dealing with!
Please tell us what you like and dislike about this area:
The area is lovely with several places near being developed, therr is a real feel of a community to it. Great links to central London making everything very accessible
Please share one thing (or more) which you wish you had known before you moved in:
– Quality of the finishing are poor
– Creaking walls but they will not tell you that at viewing or are willing to provide you with a solution
How has the building management responded to any problems or issues you have raised:
They haven’t, it has been ignored and when not ignored they made sure I felt at fault by blaming me saying I caused the damage. Please avoid Anthology, any of their sites this has been an ongoing issue for the last 8 months so just be warned that this is how Anthology operates!
Great, until you have issues
The properties look stunning and the design likewise. However, bit by bit issues have arisen, in particular the large balcony I have that stretches across the bedrooms. Crack started appearing on the panelling over a year ago now. In that time Moat, R&R and Anthology have passed the buck on it, eventually sending a contractor to repair it at Xmas.
The contractor told me when visiting that the balcony flooring hadn’t been laid properly, hence why the cracks were appearing the flooring moving, causing other panels to move. They repaired the crack…..but wait that’s not the end of it. I informed all parties of what the contractor said, nothing was done. Surprise, surprise, the crack appears a few months later….still waiting for it to be repaired and the flooring redone.
If you’re thinking about buying a place here, do your research on all parties involved, the customer service and communication is a standard I’d expect buying a phone, not a house.
I’m writing this review as I don’t seem to be listened to in the usual channels.
Please tell us what you like and dislike about this area:
Love how easy it is to get around from here, to Deptford and New Cross. Vibrant area with lots of development happening.
Please share one thing (or more) which you wish you had known before you moved in:
Who was apparently “managing” this development and how complicated it is to get something fixed or even acknowledged.
If there is one thing you would change about your flat or property what would it be:
Who manages the property and how slow things would be when issues arise. The name “service charge” should probably be changed as I don’t sense any real service at all.
Manager Response
Hello,
Firstly, I would like to apologise that you don’t feel listened to over the usual channels.
I believe you are now in direct contact with our Anthology Project Manager who will, alongside your housing association MOAT, work to find a long term solution as soon as possible.
Best regards,
Georgia
Resident photos
