Copper Works, CF10

Please tell us about the good and bad aspects of living in your local area:

Living here is convenient. The transport links are good, with the city center just a short walk away, and a Coop store right downstairs for daily essentials. The main downside is the noise from the nearby train tracks.

How has the building management responded to any problems or issues you have raised:

The on-site team is consistently kind and helpful, addressing all resolvable issues to the best of their ability.

Please share one thing (or more) which you wish you had known before you moved in:

The noise from the train tracks. If noise is a concern for you, I'd recommend opting for a higher-floor apartment, as that might help reduce the noise.

Please tell us about the good and bad aspects of living in your local area:

The location of the apartment is perfect, with the main city centre just a 5–10 minute walk away. While living here, we’ve also spent a lot more time down at Cardiff Bay, which is just a 20-minute walk. The only minor downside is the apartment’s proximity to the Zenith building (which is student accommodation); when the windows are open on a Saturday, you can occasionally hear some noise. That said, it’s never too disruptive. Parking is another downside, simply because it’s expensive everywhere in Cardiff—so that’s not really the Copper Works’ fault. Overall, it’s a great place with a fantastic location and atmosphere.

How has the building management responded to any problems or issues you have raised:

Very well & efficient! Especially with parcels and deliveries!

Please share one thing (or more) which you wish you had known before you moved in:

Possibly the noise of the trains as they go past! As mentioned about the student accommodation- sometimes the trains can be loud when windows open

Please tell us about the good and bad aspects of living in your local area:

Parking availability is zero to none as we are not allowed any guests spaces nor is there any guest parking provided. It is normal to have guests visit your home so when they have nowhere to park it is very unfortunate. The parking garage is the worst part of it all. The security company that’s attached to the parking garage rarely does their job as there have been people using drugs in the garage, homeless people sleeping and using the toilet. There have also been on several occasions large groups of people skateboarding and residing in the parking garage. Although it is not on building management to watch out this area, I would suggest a new security company coming in because it is terrible. The open rooftop space has also yet to be opened which is unfortunate.

How has the building management responded to any problems or issues you have raised:

They do what they can, but what’s out of their control they don’t search for answers or solutions.

Please share one thing (or more) which you wish you had known before you moved in:

With the location there is homelessness in the area.

Please tell us about the good and bad aspects of living in your local area:

Location great, convenience stores right outside, transport links are local and easy to get to, street is quiet and the people living in the building are friendly, we’ve had no noise complaints from inside or out. Parking is a major issue and if you drive you should expect to have to pay anywhere from £100 to £170 per month extra for a parking space near by.

How has the building management responded to any problems or issues you have raised:

I don’t have any real complaints for building management but haven’t really needed to bother them compared to other people I have spoken to in the building.

Please share one thing (or more) which you wish you had known before you moved in:

Council tax is the same for all floors no matter what you are told.

Please tell us about the good and bad aspects of living in your local area:

Close to main station and city centre. Student building, train tracks and main street next to the building, so very noisy if windows open. No parking close-by except for heavily overpriced resident parking. New building, reception and communal areas, gym (though too small and allowed occupancy too high, air-conditioning often broken).

How has the building management responded to any problems or issues you have raised:

Sometimes helpful, but recently the service has gotten worse and issues are no longer addressed or followed up let alone fixed.

Please share one thing (or more) which you wish you had known before you moved in:

Only one year fixed contracts without exception, high rent increases, bad maintenance.