Chapel Wharf, M3

Please tell us about the good and bad aspects of living in your local area:

The area offers a good mix of shops, bars, and restaurants within walking distance. Transport links are good too with trams, trains, and buses all being easily accessible, though peak-hour traffic can be a bit hectic.

How has the building management responded to any problems or issues you have raised:

The onsite management team at Chapel Wharf truly stood out. They were consistently responsive, polite, and proactive in resolving any issues I raised. Whether it was a minor maintenance request or a general enquiry, they handled everything with efficiency and genuine care. Their approachable attitude and attention to detail made a real difference in day-to-day living and added to the overall sense of comfort and community in the building.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I’d known before moving in is that internet is provided by Ask4. While the connection itself was largely stable, the customer service was very disappointing. Their setup process relies on proprietary systems that feel unnecessarily complex and admin-heavy, especially when connecting multiple devices. It’s not a deal-breaker, but definitely something to be aware of if seamless tech setup is important to you

Please tell us about the good and bad aspects of living in your local area:

Love the coffee shop in the building and overall surrounding. City center is just 10 mins away and you can get a bus or a tram from to their to travel around Manchester. Traffic is not a problem but surrounding constructions can annoy with noise.

How has the building management responded to any problems or issues you have raised:

Building management response is really quick and helpful as we were having issues with hob and wardrobe door after moving and they were really helpful with that.

Please share one thing (or more) which you wish you had known before you moved in:

Only thing was that when we moved in they should've checked the house before as hob and wardrobe door was broken.

Please tell us about the good and bad aspects of living in your local area:

Close to absolutely everything both Manchester City Centre and the City of Salford have to offer. Shops, restaurants, cafes and coffee shops aplenty. Great transport links, both public transport and the road network around Greater Manchester. Parking is available on-site, there are also options locally too - both extra charges of course. There are currently roadworks on Chapel Street, which are disruptive if you are driving, but that is not Chapel Wharf's fault and they have done everything in their remit to liaise with Salford City Council and the contractors and keep up well informed throughout.

How has the building management responded to any problems or issues you have raised:

Always quickly, never had a delay or problem if anything was needed.

Please share one thing (or more) which you wish you had known before you moved in:

Why we bothered looking at other apartment complexes nearby, when Chapel Wharf is clearly the best. In fact a letting agent only a few doors down told us this when we called in two years ago 'If you've been to Chapel Wharf, we won't be able to beat that! And it was true

Please tell us about the good and bad aspects of living in your local area:

Very central location and close to the city. The road outside might be under maintenance for now creating congestion, but once it’s finished, it should be better.

How has the building management responded to any problems or issues you have raised:

Have not raised an issues yet , no nit sure about it.

Please share one thing (or more) which you wish you had known before you moved in:

We were well informed in the demo viewing , and also it would have been great if we had a viewing of the room before we had moved in.

Please tell us about the good and bad aspects of living in your local area:

Great location, 5 minutes away from the city centre but far enough that you never hear or see any night life. 10 minute walk to the tram stop and lots of nice walks nearby.

How has the building management responded to any problems or issues you have raised:

Issues responded to very quickly, concerns raised are dealt with promptly through email, the app or the phone in your room which calls directly to the concierge.

Please share one thing (or more) which you wish you had known before you moved in:

Concierge make moving in/out very easy by providing trolleys. Lots of lovely walks/bars/restuarants all within walking distance which you often get discounts for by providing your Chapel Wharf address.