Cairo Apartments, CR0

Cairo Apartments, CR0

By
Optivo
3.75 (7 reviews) 3.75 (7 reviews)
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Transparency Rating: Poor
This development has a low number of verified resident reviews written in the last 12 months.
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Category Scores

4.14
Facilities
4.43
Design
4.43
Location
3.86
Value
3.00
Management

Excellent

29%

Very Good

57%

Average

0%

Disappointing

0%

Very Poor

14%

Cairo Apartments, are modern studio, one, two and three-bedroom apartments available through Shared Ownership to help you take your first step on the property ladder.

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Reviews

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Great new development

Verified Resident
Verified Resident
Review Date Jul 2021

The flats have been designed to utilise the shape and space of each flat. It’s clear that functionality was high oh the spec as it feels like they have thought of everything in terms of how you would you use the space in your everyday life. There is also lots of storage and there is a separate storage room where your washing machine is homed this makes the kitchen and living space more streamline.
The development is very safe and you can’t get onto any other floor but your own.

Please tell us what you like and dislike about this area:

This development is in croydon old town, it’s location is perfect for travel with links into central london and the coast. There are a number of local shops within 4 min walk from supermarkets to clothes shops. There is also a number of bars and clubs within a short bus ride if that’s to your suiting. There is no parking on the development but there is space for moving in and deliveries. There is a car park across the road which is reasonably priced. There is a bin store which is cleared out regularly and is usually kept tidy. You can’t hear any traffic noise when all your windows are closed. You can not hear any neighbours either from inside your apartment.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how quite it is, it really feels peaceful here.

How has the building management responded to any problems or issues you have raised:

The building management are very efficient and helpful. I contacted them to find out how to activate my gas and electric accounts. They responded quickly and with the information I needed.

5
Facilities
4
Design
5
Location
5
Value
5
Management
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Cairo Apartments

Review Date Jul 2021

I love the rooftop terrace and I love the play area near my apartment. I love how close everything is ie the shopping mall and the local shops are so close. It is a very quiet area there are no issues in terms of safety. minus the parking issue everything else is great.

Please tell us what you like and dislike about this area:

The good aspect of the development is the security. No one can access the building without a fob key. The bad aspect of the development is the parking there is no place for parking and the most irritating thing is a code is needed for the gate so even if you had to get an Uber due to heavy bags from shopping. The gate is not open for the driver to drive me to the entrance. Please sort this it’s a nuisance.

Please share one thing (or more) which you wish you had known before you moved in:

That the gate to the parking space is always closed. I think it needs to be open so that deliveries can take place and Uber can come to the entrance to the building. Sort this ASAP it’s a nuisance.

How has the building management responded to any problems or issues you have raised:

They have been very prompt on dealing with repairs in the property.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Great location

Verified Resident
Verified Resident
Review Date Jul 2021

The whole building designed nicely, apartments are very spacious, beautiful views, many windows, lots of light. However building and property management team not very helpful, they take a very long time to get back to you or fix anything, like one of the lifts is not working, took long time to fix front door.

Please tell us what you like and dislike about this area:

Great location,excellent transport links to central and everywhere else. Local shops and market are close by.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would know that it won’t be possible to get resident’s guest parking on the streets near by

How has the building management responded to any problems or issues you have raised:

It took a while for them to get back to me or fix anything

4
Facilities
5
Design
5
Location
4
Value
1
Management
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Nice development with a few action points

Verified Resident
Verified Resident
Review Date Jul 2021

The building amenities are very nice and easy to use, the design of the whole building is very nice and the rooftop is breathtaking. however, the building management is quite slow as elevators have been out of action for a while and have still not been fixed.

Setting up the boiler and gas was a struggle as it wasnt clearly explained to us how the systems worked, and every time we spoke to a operative we were given different answers which led to us having no hot water over the easter weekend.

Please tell us what you like and dislike about this area:

The complex is well connected, with east and west croydon both being around 10 minutes away with shopping centres close by.

The flyover is very noisy and the trams are quite rusty so can be very noisy when the windows are open

Please share one thing (or more) which you wish you had known before you moved in:

How to set up the bills and properly work the supplies

4
Facilities
5
Design
5
Location
4
Value
2
Management
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Lovely flats but very poor property management company

Verified Resident
Verified Resident
Review Date Jul 2021

The flats are very spacious and soundproof. Not that it is of interest to me but there is a lovely communal garden aimed at children plus a separate communal garden which is a bonus.
The security is very good although not having a code to the main gate can be problematic for deliveries and I almost thing I preferred it better when it was broken.

Please tell us what you like and dislike about this area:

Excellent transport links. There are a wide range of shops, bars and restaurants in Croydon catering to a wide variety of taste. However, the one downside of living in Croydon this that there is no full size swimming pool in any of the local gyms

Please share one thing (or more) which you wish you had known before you moved in:

Just how rubbish Optvio are as a housing association.

If there is one thing you would change about your flat or property what would it be:

The property management company as it offers limited helped and is very unresponsive.

4
Facilities
4
Design
4
Location
2
Value
1
Management
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Various perks

Verified Resident
Verified Resident
Review Date Jul 2021

The properties are very modern with a flush kitchen and all the appliances built in which saved us a lot in moving costs. It is hard to get the windows open to clean but we have worked out how to do it. The bathroom tiles were a problem until I purchased a product for cleaning granite. Overall it is a nice apartment and below market rate.

Please tell us what you like and dislike about this area:

Cairo apartments is based 5 minutes from the high street which has a range of shops and restaurants. There has been no antisocial behaviour since moving in in January. There is a problem with parcels going missing but this is due to the delivery companies leaving parcels in the communal area. Parking is an issue at this property as the surrounding land is not linked to the development.

Please share one thing (or more) which you wish you had known before you moved in:

That there would be such an issue with parking.

What is the best feature of your home:

The large patio, the well designed kitchen area and the spacious layout of the property.

3
Facilities
4
Design
5
Location
4
Value
4
Management
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Fixable faults

Verified Resident
Verified Resident
Review Date Jul 2021

It is a very spacious & stylish home. The garden is lovely, doors that open into the garden would’ve been nice but that would be my only critique. Being directly on the tram line is not ideal but I’ve gotten use to it now. The flooring that isn’t carpet reminds me of hospital floors & the inside doormat being stuck down is a bit of an inconvenience. Again the bins not being collected is a massive fault & the parking situation hasn’t been thought through properly.

Please tell us what you like and dislike about this area:

I live in one of the ground floor maisonettes on the tram line. Nobody collects the bins, which I believe is something included in service charges. I asked about the bins a few time & got told to call the council but the council said Optivo is the reason why the bins aren’t being collected as they have only indicated for the communal bins to be collected by the bin people. The people that live on the tram line should not have to carry their bins all the way round to the flats, it is especially difficult with young children in the home. Also due to this I don’t even recycle as I cannot be wheeling round my bin to the communal bin space. Please fix this issue.

There is zero parking & the spaces that are allocated for disabled persons are not even in use as there is currently no disable people living on the ground floor & driving. I live in one of the homes that would’ve been for a disabled person. The parking should be given to the ground floor residents, especially the tram line residents as we cannot stop outside our homes to offload children, shopping etc. We should be able to have the code for the black gates also for deliveries as trucks are too big for the across road pay & display car park. Please fix this.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known that my bins weren’t going to be collected as I wouldn’t of placed rubbish in them when I moved in. There’s now rubbish in my bins from November.

4
Facilities
4
Design
2
Location
3
Value
3
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Location

Number of developments 6

3.60

Average rating based on 52 reviews

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