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Development image of L&Q at Academy Central Private Rental,  RM8

L&Q at Academy Central Private Rental, RM8

93.46
16th

Ranked 16th out of 18 in Borough of Barking and Dagenham

By L&Q

3.46

3.46

Facilities

  • Parking

  • L&Q

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See how residents rate this development

9 total reviews

3.46
3.46
9 total reviews

This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.

Stats

Overall

3.56

Facilities

2.89

Design

3.67

Location

3.56

Value

3.22

Management

3.44

Viewing 1-5 out of 9

Janet O (Tenant)

Verified Resident

L&Q at Academy Central Private Rental, RM8

Apr 2021

4
4
This is rated 4.00 out of 5.00.
4

if you have a car and are not allocated a parking space DON'T MOVE IN!

Janet O (Tenant)

Verified Resident

L&Q at Academy Central Private Rental, RM8

Apr 2021

Please tell us about the good and bad aspects of living in your local area:

No parking space! it is so ridiculous when you pack somewhere just to drop your bulk shopping and get a parking ticket. . Doors , kitchen cabinets, and shower have low quality product. screws falling off doors and shower . nice location and quick response to complaints, repairs and maintenance not a good value for money. as you spend more on repair to your car and on parking fines

How has the building management responded to any problems or issues you have raised:

very responsive. repairs and maintenance team are quite good. the

Please share one thing (or more) which you wish you had known before you moved in:

Parking is ridiculous. if i had know i'll be paying so much on parking fine and repairs on my car for parking outside the estate. i won't bother moving in. Cars are permanently parked in the visitor parking bay and not being moved. some are been used by those that have parking space so that their guest can park on their own allocated space. very frustrating to be parking 15 - 25 mins walk away from home after a long day at work and finding your car damaged the next morning.

2

Facilities

Facilities

4

Design

Design

4

Location

Location

3

Value

Value

5

Management

Management

Manager response

Thank you for your review. We appreciate your feedback. We’re sorry to hear your experience hasn’t been positive. We would like to know more and help to put things right. Please contact us at lqdirect@lqgroup.org.uk (with Homeviews in the subject line)and a dedicated agent will do their best to help resolve any concerns. Thanks Customer Service Team

Posted by

L&Q, Customer Service Team

Apr 2021


HomeViews

Mohammed (Tenant)

Verified Resident

L&Q at Academy Central Private Rental, RM8

Apr 2021

4
4
This is rated 4.00 out of 5.00.
4

Academy Central development

Mohammed (Tenant)

Verified Resident

L&Q at Academy Central Private Rental, RM8

Apr 2021

Please tell us about the good and bad aspects of living in your local area:

Shops and transport link very good 10 minute bus ride to Goodmayes rail stations and barking underground. Supermarket within walking distant and large park with open space.

Please share one thing (or more) which you wish you had known before you moved in:

That the heating/hot water supplier is fixed and you cannot change them - their service is poor

Please share one thing (or more) which you would change about your development:

Ensure that the balcony is waterproof as the tenants from upstairs can broom down their rubbish and water down to the balcony below

3

Facilities

Facilities

3

Design

Design

3

Location

Location

3

Value

Value

3

Management

Management

Manager response

Thank you so much for your honest review. We really appreciate you taking some time to share your experience with us. We’re delighted to hear how positive you are about your home and neighborhood. Much appreciated and thanks again! Customer Service Team

Posted by

L&Q, Customer Service Team

Apr 2021


HomeViews

Ben O (Tenant)

Verified Resident

L&Q at Academy Central Private Rental, RM8

Apr 2021

3
3
This is rated 3.00 out of 5.00.
3

My review of L&Q property

Ben O (Tenant)

Verified Resident

L&Q at Academy Central Private Rental, RM8

Apr 2021

Please tell us about the good and bad aspects of living in your local area:

The good part is living within close access to public transportation and shops. The not so good aspect is having to deal with public road network within the estate. The bad aspect is mice infection we have suffers for more than two years.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known there would be this level of mice infestation.

What is the best feature of your home:

Access to local and public transport. Very good spaced apartment.

3

Facilities

Facilities

3

Design

Design

4

Location

Location

4

Value

Value

4

Management

Management

Manager response

Thank you so much for your review. We really appreciate you taking some time to share your experience with us. We’re delighted to hear how happy you are in your home and neighbourhood. We’re sorry to hear that some of your experience hasn’t been wholly positive. Please contact us at lqdirect@lqgroup.org.uk (with Homeviews in the subject line) and a dedicated agent will do their best to help resolve any concerns. Much appreciated and thanks again! Customer Service Team

Posted by

L&Q, Customer Service Team

Apr 2021

Review image for review 7169490a-fe42-4418-8031-2cb08ac3ee75

HomeViews

Tenant (Tenant)

Verified Resident

L&Q at Academy Central Private Rental, RM8

Apr 2021

4
4
This is rated 4.00 out of 5.00.
4

Overall very good

Tenant (Tenant)

Verified Resident

L&Q at Academy Central Private Rental, RM8

Apr 2021

Please tell us about the good and bad aspects of living in your local area:

Good transport and location overall. Close to the station and building isn’t on the main road so it’s quiet and nice here Parking availability very bad as the gates keep breaking and leaving car outside will result in fine which they won’t let you appeal ! Anti social behaviour is controlled quiet well. However who I think is security that is walking around this area was watching a fight without getting involved

How has the building management responded to any problems or issues you have raised:

Problems to be fixed take a little while. However I think it is only during COVID times as I don’t really have many problems with property

Please share one thing (or more) which you wish you had known before you moved in:

About such a big rent increase every year. It is cheaper to rent new property every two - three years than paying such an increased amount of rent every year.

3

Facilities

Facilities

5

Design

Design

5

Location

Location

3

Value

Value

4

Management

Management

Manager response

Thank you for your review. We appreciate your feedback. We’re glad to hear that you are happy with your home but we're sorry to hear your experience hasn’t been wholly positive. We would like to know more and help to put things right. Please contact us at lqdirect@lqgroup.org.uk and a dedicated agent will do their best to help resolve any concerns. Thanks Customer Service Team

Posted by

L&Q, Customer Service Team

Apr 2021


HomeViews

Krzysztof (Tenant)

Verified Resident

L&Q at Academy Central Private Rental, RM8

Apr 2021

3
3
This is rated 3.00 out of 5.00.
3

Academy Central review

Krzysztof (Tenant)

Verified Resident

L&Q at Academy Central Private Rental, RM8

Apr 2021

Please tell us about the good and bad aspects of living in your local area:

A lot of rubbish left outside bin store and not removed for days. This supposed to be residential area but a lot of through traffic going on as there is no restriction to outside drivers. Very often breakdowns on hot water supply, central heating supply and lift service. Road signs not renewed so the paint is bearly visible.

Please share one thing (or more) which you wish you had known before you moved in:

Leaking water from the roof and not fixed for several years

What is the best feature of your home:

Two bathrooms and additional walk in wardrobe is the benefit of the property.

3

Facilities

Facilities

2

Design

Design

2

Location

Location

2

Value

Value

1

Management

Management

Manager response

Thank you for your review. We appreciate your feedback. We’re sorry to hear your experience hasn’t been wholly positive. We would like to know more and help to put things right. Please contact us at lqdirect@lqgroup.org.uk and a dedicated agent will do their best to help resolve any concerns. Thanks Customer Service Team

Posted by

L&Q, Customer Service Team

Apr 2021


HomeViews

Page 1 of 2

These reviews are the subjective opinion of a HomeViews user and not of HomeViews

L&Q at Academy Central Private Rental, RM8

16th

Ranked 16th out of 18 in Borough of Barking and Dagenham

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