L&Q at Bournemouth Road Private Rental, SE15

Please tell us about the good and bad aspects of living in your local area:

The area is amazing, really close to the station and surrounded by loads of shops, restaurants, bars and gyms plus much much more. The street however is very noisy, especially on a weekend. The street is always covered in rubbish and plenty of glass.

How has the building management responded to any problems or issues you have raised:

badly, generally takes a while to get a response and repairs take a while to get done. Keys for the building got stolen, then many people's bags got stolen because of this, I emailed the management team for some answers and never got any response. feel like tennant issues aren't taken seriously

Please share one thing (or more) which you wish you had known before you moved in:

where the bike room is, where the meters are, where the bin room is - figured this out with other tenants

Please tell us about the good and bad aspects of living in your local area:

The local area is amazing, so much choice for food, drink, fitness and well-being. Public transport is amazing, with both trains and buses within very close distance.

How has the building management responded to any problems or issues you have raised:

Over the past year, management have responded quickly and effectively to issues raised, a pleasant change form property managers previous.

Please share one thing (or more) which you wish you had known before you moved in:

A full look at facilities. I have lived there for over two years and still don’t know where the bike storage is!

Please tell us about the good and bad aspects of living in your local area:

Living in Peckham is great, there is so much to do and is very well connected to the rest of London. It is very loud on the weekend being close to Rye Lane.

How has the building management responded to any problems or issues you have raised:

Have responded eventually, some problems have taken over six months to solve.

Please share one thing (or more) which you wish you had known before you moved in:

That the place had a rooftop!

Please tell us about the good and bad aspects of living in your local area:

Located in a backstreet from the high street, it is convenient to access local shops and transport. It can be a bit noisy with cars.

Please share one thing (or more) which you wish you had known before you moved in:

1) Poor management by L&Q, they don't do active care/maintenance of the development. 2) The lift gets broken very often, and I hear from other tenants that it has been an issue at least for a few years but L&Q has never looked into the cause of the problem.

What is the best feature of your home:

L&Q passes information to sub-contractors only when tenants report (after being on the line for a long time). I have to call them very often and it is very tiring and time consuming. It does not seem that they actually monitor and maintain the development. I don’t think it is unreasonable to expect the landlord to check regularly the state of the development.

Please tell us about the good and bad aspects of living in your local area:

The location is great and we’re close to all the amenities of Peckham.

Please share one thing (or more) which you wish you had known before you moved in:

That the loft would always be broken.

What is the best feature of your home:

Balcony’s and layout is great. Roof is nice. Location is good.