Please tell us about the good and bad aspects of living in your local area:

Lots of local shops for food and accessories, tesco express , asda and lidl are all easily accessible by walk from The Kell .

How has the building management responded to any problems or issues you have raised:

After reporting my door handle slipping off it was very quickly resolved within two days

Please share one thing (or more) which you wish you had known before you moved in:

I probably would have considered paying a bit more for a water view

Please tell us about the good and bad aspects of living in your local area:

There are several groceries shops nearby. The area is quiet and there is no issue with ASB. However, one noticeable issue with living in this area is the limited parking.

How has the building management responded to any problems or issues you have raised:

They have sorted out issues immediately with minimal disruption.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that the parking is awful in the area.

Please tell us about the good and bad aspects of living in your local area:

Living in Riverstone Heights has been a great experience so far. The area offers a good range of local shops and supermarkets within walking distance, and there are several nice cafes and restaurants nearby, especially around the High Street. For green spaces, the nearby parks are well-kept and perfect for walks or relaxing on the weekends. Transport links are quite convenient—there are multiple bus routes and a nearby station that makes commuting into central London easy. Occasionally, there can be delays during peak hours, but overall the connections are reliable. Our street is generally quiet and residential, with a strong sense of community. Parking is limited, especially in the evenings, so having a permit or private space is important. Bin collections are regular and well-organized. We haven't experienced any anti-social behaviour, and traffic noise is minimal considering the area. Overall, it’s a peaceful and well-connected place to live, with a good balance between urban convenience and community charm.

How has the building management responded to any problems or issues you have raised:

The building management has been incredibly responsive and helpful. Any issues we've raised have been addressed quickly and professionally, often within the same day. Their communication is clear, and they genuinely care about residents' comfort and satisfaction.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish we had known before moving in is that there’s no on-site parking available, and street parking nearby can be quite difficult to find, especially in the evenings or on weekends. If you own a car, it’s something to seriously consider ahead of time. Also, while the building is generally quiet and well-maintained, there can be some occasional traffic noise from the nearby main road. That said, the flat itself is great, and the management team has been genuinely helpful whenever we've needed support.

Please tell us about the good and bad aspects of living in your local area:

I really love the place and the teamwork they always available for help specially Amro super nice guy .

How has the building management responded to any problems or issues you have raised:

No at all everything is perfect and super clean and

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to be honest all super good stuff and everything is

Please tell us about the good and bad aspects of living in your local area:

Living in this area is very convenient, especially given its proximity to the City Centre. There are plenty of restaurants nearby, and a Morrisons supermarket is located just across the street, which makes daily shopping hassle-free. The tram stop is less than a minute’s walk away, offering excellent transport links into town. Despite the area being generally busy with traffic, it’s surprisingly quiet in terms of noise. Parking on the property is based on availability, and the overall environment feels secure thanks to multiple layers of biometric access. Bin collections are regular, and there’s been no noticeable anti-social behaviour. Overall, it’s a comfortable and practical location to live in.

How has the building management responded to any problems or issues you have raised:

Building management has been responsive and professional. Property team was very helpful, reception are really nice and Ellie was very attentive and made sure everything went well. Had a problem with parking but it was fixed in a couple of days, which shows how efficiently issues are handled here.

Please share one thing (or more) which you wish you had known before you moved in:

The team mentioned everything I needed to know prior to moving.