Vertus

Number of Developments

3

Ratings

4.75 Rating

Rating (based on 108 reviews)

Excellent

84.26%

Very Good

10.19%

Average

3.70%

Disappointing

1.85%

Very Poor

0.00%

Vertus is a part of the Canary Wharf Group – an integrated property development, investment and management group of companies. It is a build-to-rent operator, solely focused on rental properties in the Canary Wharf Estate.

Vertus apartments are ready to move into, offering residents a simple registration process, flexible tenancies and exclusive events. Service is of the highest quality and residents can customise their new home however they wish. The idea is to ‘lease it like you own it’.

Vertus developments

10 George Street, 8 Water Street and Newfoundland are all buildings managed by Vertus. They are all situated in Canary Wharf in a waterside location. 10 George Street completed in early 2020 and residents have access to a wide range of facilities on site, including a communal lounge and private dining room as well as exclusive access to a curated events programme in Club Vertus. Additionally, amenities include on-site management, high speed broadband and a 24/7 concierge service.

Canary Wharf’s first pet-friendly residential address, 8 Water Street completed in early winter 2020, the low-rise character makes it feel intimately connected to the water and gardens below. Residents have access to a wide range of exclusive lifestyle amenities including an expansive roof terrace – the largest outdoor space in the Vertus portfolio. Rising 58 storeys above the River Thames, Newfoundland is a new icon on the Canary Wharf estate, that launched in 2021, offering uninterrupted views eastwards over Canary Wharf and Docklands or westwards towards the City.

Vertus reviews

Are you a resident at a Vertus development? If yes, please write a review here to share your experience with others viewing the development. Similarly, if you can’t find a Vertus development listed on HomeViews, you can also submit a new listing here. Likewise, you can also read reviews of other developments to gain an understanding of residents’ experiences in similar properties.

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Developments

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Vertus reviews

Reviews

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Showing 108 reviews

You want perfect? Look no further!

Verified Resident
Verified Resident
Review Date Apr 2021

This development is above and beyond all others. The attention to detail in the apartments is fantastic, the facilities are more then you would ever expect and the team can’t do enough for you. I want to live here forever!

Please tell us what you like and dislike about this area:

The area feels so safe. The private security is so reassuring especially when walking my dog late at night. The transport links are fantastic and easily accessible from around the wharf. Lots of shops to choose from and so many big open spaces.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known other residents had been offered a parking space! I would of asked again because it doesn’t seem fair and you can’t expect residents to not talk and for that news to be known!

If there is one thing you would change about your flat or property what would it be:

Really hard…. probably the fact that you have to go down to the ground floor to collect your Deliveroo! Not ideal when you’re really hungover and don’t want to see anyone!

5
Facilities
5
Design
5
Location
4
Value
5
Management
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Manager Response

Dear Hannah,

We are so happy to hear that you love your apartment and the location of 8 Water Street as well as the building facilities on offer. At Vertus, customer service is our top priority and we are so grateful for your feedback. If there is anything else we can do to help, please let us know.

Luxury, top notch service, excellent

Excellent and luxurious building. One of the first to move in to this new building – excellent vision for what top quality luxury service looks like. The concierge team is terrific! The support and sales team are great and host excellent events. The lounge is top notch, gym is more than sufficient with new equipment and personal training if needed. So happy about choosing this building.

If you work in Canary Wharf, this is a no brained. True luxury a few minutes from work!

Please tell us what you like and dislike about this area:

Excellent property, amenities and support. Excellent lounge with free coffee. Events organized by property manager. Concierge is 24 hours and top notch service. Building amenities are awesome.

Would be absolutely terrific once neighborhood is completely done and all retail stores etc open, but this building itself is excellent. No complaints whatsoever!

Furniture package is fresh, mid century modern and appliances are great!

Please share one thing (or more) which you wish you had known before you moved in:

Free coffee, and Bathroom floor heating in all apartments (lovely lux touch)

If there is one thing you would change about your flat or property what would it be:

New neighborhood and a new Royal Mail can’t find building, so deliveries and Uber pick up has been a bit challenging, but this is expected in a new neighborhood. Nothing the building can control.

5
Facilities
5
Design
4
Location
5
Value
5
Management
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Very Happy Tenants

10 George Street is in the newer residential district of Canary Wharf, Wood Wharf. Having never ventured across the bridge prior to visiting the development, we were extremely pleased to find such a well kept district with plenty of green spaces within such a short distance of the main office complexes.

Despite the ongoing construction, noise nor inconvenience has never been an issue with the landlords ensuring that residents remain undisturbed. As someone who often works overnight and into the morning, this is particularly appreciated as catching up on sleep is never a problem.

The facilities within the building and the concierge team are exceptional. The latter are always on hand 24/7 and can never do enough to assist regardless of the request or the time submitted. Although we do not make much use of the common spaces, the gym and lounge/bar/terrace/entertaining spaces are wonderful all the same.

Being fully furnished, the properties require minimal effort to move in and this made the development even more appealing. Especially with the high quality of furnishing and fittings used. Additionally, with extremely easy access to cleaners and dry cleaning facilities it was very easy to organise everything we needed to when setting up our rental.

Overall, we couldn’t be happier with our decision to move in. For us, we replaced expensive hotel stays which often were unable to accommodate our ever changing schedules with a well priced, always available place to base ourselves from when in London. It has absolutely been the best decision for us and we hope to remain tenants for many years ahead.

Please tell us what you like and dislike about this area:

We are drawn to Canary Wharf for work reasons, being ideally situated in close proximity to the various key Docklands Data Centres.

Although the estate is known for its office skyscrapers and business facilities, it is a diverse and immaculately kept private complex with a vast array of social spaces and activities also.

It truly is a hidden gem and a part of London which we are proud to have discovered many years ago.

Please share one thing (or more) which you wish you had known before you moved in:

Parking is an issue and the landlords are dealing with this via the use of traffic wardens from a third party. Although this is a positive as it prevents the abuse of the various temporary stopping spaces, it can now make unloading/loading an issue as the wardens can at times be slightly overzealous when dealing with people who are genuinely loading only.

How has the building management responded to any problems or issues you have raised:

We have had minimal issues however any raised have been dealt with quickly and effectively.

5
Facilities
5
Design
5
Location
5
Value
5
Management
User submitted image of  10 George Street, E14
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Perfect place to WFH without going insane

We popped into Vertus initially out of curiosity and after a tour with Pierre, we were sold and moved in almost immediately. He made the process of moving in incredibly smooth and was brilliant at accommodating our needs and focussing on our priorities. Not your typical estate agent!!

10 George street combines the best elements of a hotel, a WeWork and a home to create a great environment perfect for working and living. Other tenants are friendly but there is plenty enough space in the communal areas to have privacy as well. The one bedroom flats are spacious and the furniture is well designed and practical.

There are storage cages in the basement (clean, bright and secure) which helps us to keep clutter to a minimum but also hang on to bulky items that we want to access regularly like records, tools and suitcases. They are cheaper and much nicer than an off site storage unit somewhere.

There is also a wine self-serve machine which is great when you don’t want to go out to a pub/bar but just fancy a glass in a slightly different environment to end the day.

We are so glad we decided to move in and can see ourselves being here longer than any of our previous flats.

Please tell us what you like and dislike about this area:

Super close to Waitrose as well as great food places like Ippudo for ramen and Ole and Steen. Surrounding area still somewhat under construction but waterfront is beautiful and security/staff friendly and happy to welcome residents into a previously commercial area.

Please share one thing (or more) which you wish you had known before you moved in:

Some people are put off by the construction but if you face the construction you also get to look over the lock which opens daily to let boats come in and out of the Thames which is a unique and interesting view.

If there is one thing you would change about your flat or property what would it be:

Alongside the free tea and coffee (great to get out of the flat and meet neighbours downstairs), some biscuits would be nice 😉

5
Facilities
5
Design
5
Location
4
Value
5
Management
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The ultimate rental experience.

10 George Street feels special. You’re made to feel special, and way before you even move in. I don’t work in Canary Wharf, or finance, quite the opposite. But I love it.

Despite an impressive 37 stories, I opted for a modest 5th floor 1 bed, so no O2 or Wharf view for me, but a rather lovely connection with the terrace, gardens and south dock below, all from a large furnished balcony that spans my lounge and bedroom.

The architecture is striking, as are the materials and the attention to detail throughout is awesome. Consolidated utility bills, rubbish shoots on every floor, a proper (coffee for people that like coffee) coffee machine, an ever-changing wine fridge that’s curated by residents and artwork in the hallways that I actually want to steal.

There’s a ‘wow’ terrace with day beds and BBQ that when the sun shines (and it has) transports you to the Med (my 7 year old son continually tells me it’s like being on holiday) A gym with classes, a lounge with a shuffle board and a kitchen/dining room with a big old table to entertain when your dinner party goes big and exceeds your apartment.

10 GS is a very social place, it’s made lockdown enjoyable, actually fun. I’ve met some lovely people, very much aided by the wonderfully inclusive events program they run here. If interacting with other residents isn’t your thing though, close your door and pull the duvet up.

Lastly I want to mention the team here, from the quite brilliant concierge who really look after you (but also make you laugh) to the security, maintenance and perhaps most importantly, the very visible cleaning team, there’s no place I’d rather be right now.

Please tell us what you like and dislike about this area:

I’ve really fallen for Canary Wharf, even in these strange times when the streets, malls and towers have been empty. The convenience is real, you’re a 5 min walk from everything you might ever need, Waitrose flagship is my new best friend. And if like me you love East London, Hackney/Shoreditch/Spitalfields are a just 15-minute cycle away.

Please share one thing (or more) which you wish you had known before you moved in:

That the Council Tax is taken care of and bundled into the utility bills.
The golf buggy available to pick you up from Waitrose when you go mad in the wine department.

If there is one thing you would change about your flat or property what would it be:

There really is little to find fault with here, however a set of bedroom drawers to accompany the generous wardrobes would be a welcome addition.

5
Facilities
5
Design
5
Location
4
Value
5
Management
User submitted image of  10 George Street, E14
User submitted image of  10 George Street, E14
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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