Stay away from the misleading advertisement, they basically bring your attention on the amazing views, gym facility and friendly team to hide many issues they are incapable to fix (or simply don’t want to really fix)
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Unfortunately I was drawn by their misleading advertisement and after 6 years where I lived in a flat managed with very high standard in Soho I decided to move in uncle building E&C.
It’s been 6 months now and I have to say is a terrible experience, I do regret that I moved here. started badly and not improved over time. The underfloor heating has never worked and I had to buy a Dyson heater (even though they refunded with an Amazon voucher after I complained with building management), the bath shower still has a water leak and they has never capable to resolve (basically they has one handyman who is asked to to whatever but don’t have any specialised worker ) I l’ve had countless handyman around basically almost every other days who only wasted my time, never fixed the problem, and after 6 month the manager Jam, with a provocative attitude said: these are our “high standards “ defiantly! (basically a screen bath leaking is normal and acceptable).
High standard for which I paid for, means solve the problem in a timely manner, and if not possible repair just change the faulty thing with a new one, does not mean leave the tenant with the same problem for months waiting the end of the tenancy.
Basically they really don’t value tenants who take care of the property, they are not focused on make money and don’t care at all about managing or repair, I really think that is something they the landlord should be made aware.
Not to mention the terrible noises you’ll discover in the windy days, the entire building wall, ceiling crackle all the time making really hard to sleep, and even that is “normal according to their standards).
Attached how I found the flat when I stepped in first time, even a french fries under the kitchen, the situation of the bath after 6 months, and the final mail where the supervisor claim that what you see in the pic is normal and acceptable. Pay attention and look around, you’ll find better and for a reasonable price, uncle building E&C is simply overrated, just a bait and switch
Please tell us what you like and dislike about this area:
Nothing. Good transport connection and overall a good area to live in but
Not in uncle building if you don’t want become crazy.
Please share one thing (or more) which you wish you had known before you moved in:
Their are incapable to solve problem, only focusing on making money minimising cost
How has the building management responded to any problems or issues you have raised:
it’s just a teasing. Basically they drug the situation until you give up on that. Terrible