About Savills

Savills has a management arm that is part of the global real estate group Savills Plc. Founded in 1855, Savills is one of the worlds leading property agents and believes ‘hands on management coupled with in-depth local knowledge is the fundamental driver of real estate performance.’

Savills developments

Savills developments listed on HomeViews include The Cargo Building. The Cargo Building is a Build to Rent development managed by Savills on behalf of Hermes. It features 324 one, two and three-bedroom apartments located in Liverpool’s Baltic Triangle and facing the Albert Dock. Residents have access to free broadband, a residents’ lounge, a private gym, onsite management, underground parking as well as 24 hour security. The development is pet friendly.

Savills reviews

“Commute to work from development 12 mins drive by car. Central and not far from everything. Management were good with responding. The apartment has the most incredible vie ever. Lots of social events organised by the development.” Verified Resident on The Cargo Building

Do you live in a Savills managed property? Write a review here to help others understand what it’s like to live there. If you can’t see your development currently listed, you can add a new property here.

Number of Developments

17

Ratings

4.28 Rating

Rating (based on 355 reviews)

Excellent

48.45%

Very Good

41.41%

Average

8.45%

Disappointing

1.13%

Very Poor

0.56%

Developments

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Savills reviews

Reviews

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Showing 355 reviews

Ideal development for the single professional

Context: I moved into a one-bedroom, unfurnished flat here as my first flat out of university, and have lived here since June 2020.

The thing I’d say in particular which makes living at Frederick House really stand out is the Resident Services Manager; Belinda. Having a direct line to her in case of any issues is a godsend; for example, when my balcony door started leaking during a rainstorm I had someone sent around the next day to put an immediate fix in place. In case of any issues she’s always receptive, and always responds promptly with a suitable resolution.

The building itself is fine: I like the aesthetic of the Riverside development as a whole, and Frederick House looks similar to the rest. To get inside, there’s a double set of doors which both require either the keyfob to unlock, or for someone in the building to buzz you through — the corridor in the middle is used as a mailroom. There have been a couple of reported mail thefts due to this layout (anyone you buzz in can get to the post, so one uncareful resident can damage the security of everyone else’s post), though these were quickly reported to the police and all residents were informed by Belinda, and nothing has happened recently. I would still bear this design flaw in mind, and collect parcels promptly, especially if you’re expecting any important deliveries (letters are stored in individually locked postboxes)

For the flat itself, I’m a big fan of the layout and design (quite grey/modern), the white goods are excellent (large fridge, washer-dryer, good quality oven and hob, and an extractor fan over the hob which actually extracts rather than just lifting fumes), and there’s more than ample storage space between the wealth of cupboards in the kitchen, the utility cupboard, and the full-length mirrored wardrobe in the bedroom. Having only the bedroom be carpeted I think provides a good balance between comfort and practicality. There are more than enough plugs, and the tech nerd within me is very happy that each room is wired together with RJ45 (Ethernet) ports. The bedroom and living room even have separate, programmable thermostats — excellent attention was paid to the quality of fittings throughout.

I’ve not managed to make much use of the communal facilities: the Residents’ Lounge is a great idea, but I’ve not felt particularly comfortable using it during the COVID-19 pandemic. Likewise I’ve not gotten around to being inducted to the gym. I look forward to using them at a later date.

Please tell us what you like and dislike about this area:

There are a couple of small shops immediately nearby (the Tesco Express over Windsor Bridge and the Sainsbury’s Petrol Station) which do the job, but in practice you’d walk to the big Sainsburys’ or Lidl (about 10 minutes each) which have everything you could need. Links are also good for the Farmers’ Market (held just by Sainsbury’s) on Saturday mornings, for more local produce. For restaurants and bars, I’d mostly head into the city proper (15 mins walk), but the Belvoir Castle is perfectly good, and their chip shop Pollocks is excellent.

For open spaces, Elizabeth Park is just next-door, and provides a very pleasant green space by the river: it’s a good place to sit and chat with friends.

Transport links are some of the best I’ve experienced: the local area is incredibly walkable, and one of the fastest routes into town is a very pleasant stroll by the river which brings you right next to Bath Spa train station. The buses are great (Park Lane bus stop is a 5 minute walk over Destructor Bridge, which gets you to Bristol; the main Bath Bus Station is only a 20 minute walk away and links to most of the South West), and likewise with trains you’re lucky to have both Oldfield Park (10 minute walk) and Bath Spa (20 minute walk) in walking distance, both on the Great Western Mainline with all the connectivity that entails.

I don’t have a car so can’t comment on parking, though when visitors have come for short stays the Destructor Bridge carpark just outside has worked out just fine. There is on-site parking in the underground car park which I used for just a day or so when initially moving in.

I have a lovely view of the Midland Road sewage pumping station out of my window — I actually quite like the look of it, but I know others have mixed opinions. People complaining about the smell are probably actually smelling the tip (“Bath recycling centre”) which is just over the river, which you can sometimes smell if the wind is blowing the wrong direction, but I’ve never noticed inside my flat.

Please share one thing (or more) which you wish you had known before you moved in:

Instead of typical gas services, hot water for both taps and heating is provided through E.On Heat, which has a really high standing charge and not many tariffs! (e.g. I’m paying about £45/mo in hot water for a one-bed flat with no option to switch). It’s a greener option, but bear this cost in mind with the rent.

Bins are done using a central system, and you need to separate plastic/metal, cardboard, paper, glass etc. yourself. I’d recommend figuring out some system to sort them in your flat, or just get used to sorting them when you take the bins out.

The kitchen/living room has a vinyl floor: if you’re planning on having a wheeled office chair, I’d get a protective mat just to ensure the planks don’t separate.

The thermostats are programmable, but not smart! I’d recommend giving the manual a good read and setting a proper schedule up (e.g. I have mine configured to turn on later and stay on later at the weekend, and change temperature during the day based on my usage schedule) — it’ll probably take an hour or so but it’s well worth doing, and you only need to do it once.

How has the building management responded to any problems or issues you have raised:

Promptly and excellently. Any issues are dealt with next day (which was the case for leaking around my balcony door, and a fire alarm chirping due to a low battery). Any time I have a question about something (e.g. recycling things which don’t have their own bin) I’ve gotten a response within the next day or so as well.

4
Facilities
5
Design
5
Location
5
Value
5
Management
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Very impressed tenant after a full year and a bit

The area is made up of beautifully modern apartment buildings, all in the same colour (Bath stone) but subtly different designs. Our building has a closed back garden which is really beautifully designed and includes a children’s play area and small climbing wall for children, as well as very large picnic tables and ample benches, lots of plants as well. There is even a ping pong table.

There are parking spaces allocated to those residents who have cars in an underground car park under the building. Enclosed bike storage is available for all residents. There is a gym which is free to use for tenants (how great) and a special common area for residents which has clearly been furnished and decorated by an interior designer.

The flat itself has a really good efficiency rating and has no gas. The internet is FTTP which is pretty much the best you can get at the moment, however not many providers are compatible with it yet. The bathrooms have an excellent ventilation system and haven’t shown any signs of forming mould at all over the last year. The heating system has a thermostat and works great. The provided washer dryer works great and so does the dishwasher, fridge and oven.

I wouldn’t go furnished with these flats, mostly because the lounge furniture is not the best (the grey square sofa & armchair are not comfortable and the glass tables are impractical).

The walls in the building are thick and all the fittings in the flat seem really solid and good quality. This flat has an expensive feel and is not easily damaged by general wear and tear, I’m really happy with the quality of the build.

The building management is handled by professionals who are extremely fast at responding & resolving issues, there is even a resident handyman who deals with general issues usually on the same day. We’ve had a few issues that have needed attention and always had professionals over either on the same day or within a day or two.

Let me not forget that pets are allowed here!! You do have to pay extra each month though, I think it’s £30 extra.

We’ve had a couple instances of stolen Amazon packages due to the fact that mail is delivered in a common area downstairs (albeit locked behind a doorbell). Each time the building manager has taken it seriously and reported to the police, as well as reviewed CCTV footage, although it’s really hard to identify such criminals. We usually try to be in to receive packages and collect them immediately.

Overall I would totally and completely recommend this flat and this area of Bath overall. Both in terms of looks and practicality I’ve been extremely impressed. If you’re after the traditional Bath architecture this won’t be for you, but if you like modern conveniences such as parking spaces and double glazed windows, this is the place for you.

Please tell us what you like and dislike about this area:

The development is less than 10 minutes from the only big Sainsbury’s in Bath and 15 minutes from the centre of Bath. It is also about 15 minutes from the only Lidl which is in the other direction. Also about 15 minutes from the high street in Oldfield Park, as well as the Oldfield Park train station. Only about 6 minutes from a bus stop that takes you straight to Bristol. Not much traffic noise here but there is some ambient noise, probably because of the sewage station nearby. No smell though, don’t worry! Also sometimes children playing outside in the play area and screaming, but I don’t mind that. The building has parking for residents but parking for visitors is tricky. Bins are collected regularly from the bin room at the bottom of the building.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known not to rent the flat furnished, due to the fact that some of the pieces (the lounge furniture in particular) are not really practical.

How has the building management responded to any problems or issues you have raised:

We have a direct line on WhatsApp and every time we’ve had issues we’ve received pretty much immediate attention (within working hours and occasionally outside of working hours, which isn’t expected but I appreciate them going above and beyond). Repairs usually happen on the same day or within 1-2 days which is amazing.

5
Facilities
5
Design
4
Location
4
Value
5
Management
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Lovely apartment with a community emphasis

Pretty good apartment, moved in recently and it came in great condition and was furnished very well, which I paid extra for. It wasn’t new when I moved in but definitely felt like it. The apartment came with a balcony with an aerial view of west London. Concierge is professional and helpful all-round, open 24hrs, and helpful pick up parcels by keeping it safe till I come to collect it. I appreciate the security , with cctv throughout inside. Th secure bike racks is also great for cyclists, I don’t use it however since I’m not a cyclist. I like the the effort management takes to create a community, with a common breakout room for socialising with events once a month. There’s also an outdoor barbecue facilities too on the garden terrace, which hosts events during the summer. And to top it off, the very top floor has a garden patch you can grow your own veg.

Please tell us what you like and dislike about this area:

Best positive is that it’s next to the station, I can get around London fairly quickly. Pretty convenient for shopping since tescos and sainsbury’s is nearby. It feels safe generally even for London. However I would say this area is pretty dull, it much going in the surrounding area, and the road below can get a bit noisy.

Please share one thing (or more) which you wish you had known before you moved in:

Can’t think of anything obvious, it’s been amazing so far

How has the building management responded to any problems or issues you have raised:

Building manage to responsive , they are onsite during the day so you can speak to the personally with any problems. I haven’t had any problems yet but it’s nice to know

5
Facilities
5
Design
5
Location
4
Value
4
Management
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Rehearsal Rooms

The design is good, looks great, the lifts are programmed to go down so if you want to go up and someone calls down you go down first, never seen this before? Management of the building has gone down a lot in the 3 years I’ve been here, I emailed recently about the dead Christmas tree in reception was still there 7 months after Christmas, the social areas are all dead, no one cares for the plants, spaces are dirty, you complain, asked to provide evidence? The front of building needs a major wash, as there is no smoking in the building they should supply bins outside in designated smoking areas instead of the floor being used, there are just a lot of little things, they seem to have just stopped caring

Please tell us what you like and dislike about this area:

The area is ok, need more shops, restaurants, would like to see more grass areas, the ones we have are very weedy

Please share one thing (or more) which you wish you had known before you moved in:

How the management and running of the building would have turned out in just a few years, we agreed to pay £350 more a month for the same floor and bedrooms in same location as was sold all the extras

If there is one thing you would change about your flat or property what would it be:

The flat, all the issues I reported when first moved in.
The building, change onsite staff

3
Facilities
5
Design
5
Location
2
Value
1
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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