The Merchant, BN2

Please tell us about the good and bad aspects of living in your local area:

It's a lovely area to live in, lively in the wider area, and peaceful in the immediate area. Close enough to the train station and plenty of buses. Very close to the beach.

How has the building management responded to any problems or issues you have raised:

We have had an issue with intermittent hot water and our concierge has been very helpful.

Please share one thing (or more) which you wish you had known before you moved in:

The flats are well insulated, so we don't seem to need to put the heating on even when it's freezing outside and it's very quiet. We don't hear any noises from neighbouring flats.

Please tell us about the good and bad aspects of living in your local area:

The local area is great, the building is very close to the town centre - but secluded from the busyness of it. You're never more than 5-10 mins away from anything in town, and the public transport is good too. No issues with traffic noise or anti-social behaviour. Only complaint is there is a lot of empty retail units in the development which still haven't been filled.

How has the building management responded to any problems or issues you have raised:

Great, issues are always fixed quickly and never feel like a nuisance

Please share one thing (or more) which you wish you had known before you moved in:

The underfloor heating can be expensive to run in the winter. It's the only heating source, but the apartments are well insulated so we don't have to run it often.

Please tell us about the good and bad aspects of living in your local area:

Great location with restaurants, pubs & supermarket nearby. 10 min walk to the town center for banking & shopping.

How has the building management responded to any problems or issues you have raised:

The building management team, Claudio & Claire, has been responsive to problems we have raised. The contractors however are not as efficient in fixing the problems.

Please share one thing (or more) which you wish you had known before you moved in:

Putting reflective film on windows for privacy will darken the flat.

Please tell us about the good and bad aspects of living in your local area:

This is a perfect abode for every family. Very serene with modern facilities. world class apartments

How has the building management responded to any problems or issues you have raised:

Timely response to maintenance requests . Anytime.

Please share one thing (or more) which you wish you had known before you moved in:

Everything is just in place and I have no regrets.

Please tell us about the good and bad aspects of living in your local area:

Overall the building is very nice in an ideal location and quiet, however there are many issues that the building manager does not address such as people stealing packages, the bin room becoming disgusting, taking up to 3 months just to get a light bulb changed. I feel that once they sort out those issues the building would get back to it's former glory. I will say the apartment is amazing with big windows that let it alot of light and the walls are thick meaning I never hear my neighbours.

How has the building management responded to any problems or issues you have raised:

They don't really deal with ant problems until you compalin alot even then it's rare.

Please share one thing (or more) which you wish you had known before you moved in:

That the rooftop terrace they advertised was never completed.