We really like the development layout – not 100% convinced on some of the designs but is a bit more interesting at least. There is categorically not enough parking for the allocated houses. We are a 3 bed semi and have only one parking spot. Whilst not a massive issue for us with one car, it is clearly an issue for affected houses with more occupants. Some houses have two, some don’t so there is no consistency on this. There is however quite an issue with cars being parked on the road and making manoeuvring down some of the narrower roads, difficult. Poor planning for this aspect.
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We were particularly sold on our plot for the “balancing pool” that was pitched to us as a nature spot/pond. The reality is it is a dirt hole, that weeds grow in. It is not a filled pond. When the weeds grew considerably and I started to appreciate the “nature” this was strimmed down poorly (leaving the weed mess on my garden) and obliterated any diversity that had built up. Now it is a stubbly, grassy hole.
There are no facilities to mention. There is no park, no additional amenities – just the houses themselves. A massive development to not even have one park in for the children. I cant see how the schools and doctors will be able to accommodate everyone and I doubt they do (rumblings already). There should have been even SOME investment in this area. Very disappointing.
Property management – always a scam with new builds. We have paid two installments already for…. the above strimming to be the only time I have seen anyone. Done so poorly as well that a lot of mess migrated to my garden (they attempted to gesture a clean up but did a terrible job). As there is no park, no communal areas – I fail to see what we are paying for? We don’t even have our road down yet…
The development is also built on a clay based soil. This should be a massive consideration. They have not considered drainage very well. I have already had my garage flooded and damage incrued, as well as my garden being 1m height difference sloping down to my house which then puddles considerably. I did raise this and was shrugged at. Should drain away to the “pond” I was told. It doesnt. because its clay. Which also makes any attempt to garden very difficult. I also find issue with the landscaping provided with the house. Thrown bark ontop of clay without thought. Lots of weeds coming through and very hard work to sort out with the ground being so hard.
The actual house we love. Whilst there have been niggles to be expected with a new build (wholly let down by the customer service team and NOT the builders) – the build spec of the house is great. We love the floorplan layout and the quality of the finishing touches (HIVE controlled heating, nice doors and handles, storage etc). Nice big windows so very light and airy.
Please tell us what you like and dislike about this area:
The local area is lovely. Priorslee is a nice part of Telford with great schools, a nearby lake, great access to travel routes and local supermarkets. 5/10 mins out of the centre of Telford where there is a great selection of restaurants and bars, whilst being 10 mins out from Newport – a local town with good food, nightlife and a canal. There are a lot of developments going on at the moment, so there is roadworks to contend with but appreciate this is temporary.
Please share one thing (or more) which you wish you had known before you moved in:
That the access to my road would be blocked off by barriers for 7 months longer than they promised me…
Excellent sales techniques to get you in and then they don’t care.
Physical house is built to a beautiful specification.
How has the building management responded to any problems or issues you have raised:
9/10 months on I am still getting snags fixed. I am getting ignored by the customer care team. I have asked twice for a complaint to be logged in their system and was ignored. I had to go via the sales office to chase and get ANOTHER request in. I have not heard anything since. I tweeted them…..nothing. I’ve emailed….nothing. Called and got fobbed off and lied to. Abysmal service. Based on that alone I have no idea how they are still in business. Worse than Keepmoat and thats saying something!
The trade people that actually turn up to fix the problems (if I get that far) are great. The guys on site are great. Its the commercial side that they should be ashamed of.