Lovell Homes

Number of Developments

56

Ratings

3.93 Rating

Rating (based on 679 reviews)

Excellent

32.11%

Very Good

42.71%

Average

17.82%

Disappointing

4.57%

Very Poor

2.80%

Lovell Homes is a UK property developer that creates new-build apartments and houses across the country. Lovell seeks to help first-time buyers get on the property ladder with a range of incentives that make purchasing a property more affordable. With a focus on sustainability, quality design and customer service, Lovell aims to build not just homes, but communities.

Lovell Homes developments

Trinity Walk is a Lovell Homes property in London’s Woolwich, close to Woolwich Arsenal station and the new Crossrail station. The development features 445 apartments and 13 townhouses.

Trinity Walk is fabulous for first time buyers. A modern space in green surroundings suits us to a tee! The move in was swift and smooth with a helpful team on hand to guide us through.” – Anonymous, verified resident at Trinity Walk

Lovell Homes reviews

“It’s a nice development that has replaced a horrible estate. The apartments are spacious and there a sufficient amount of greenery. The saddest thing is that there is no parking.” – DS, verified resident at Trinity Walk

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Developments

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Lovell Homes reviews

Reviews

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Showing 679 reviews

Love this development & builder!

Verified Resident
Verified Resident
Review Date Oct 2021

My house has been well designed, finished to a great standard and the snagging issues (all to be expected with a new build!) we’re dealt with within 2 weeks.
I had 10 small issues and all were noted & fixed within that time. The site management have been so nice, helpful and quick to respond. The workers that have been in to fix the snagging have all been respectful of the new home, shoes off etc, friendly and happy to see the job done.
I’ve read some other reviews here saying aftercare wasn’t great but this has not been my experience at all & couldn’t rate them higher! I’d definitely recommend Lovell & would buy another one myself in future.

Please tell us what you like and dislike about this area:

Absolutely love my new home & the location! Homes are well spaced apart unlike many new build estates, landscaping & design makes it look great too. Once finished the play park and paths into the woodland walks will be perfect to make the most of the stunning views around here.
Ten minute walk to the train station – train times are a bit weird though thanks ScotRail! Close to the coastal path for lovely walks/trail runs and the beach so close is worth the move alone.

Please share one thing (or more) which you wish you had known before you moved in:

When out for a walk, the only way home is up a hill!
This is genuinely a nice area, good surroundings, lots of dog walks and very welcoming

How has the building management responded to any problems or issues you have raised:

I had 10 small issues and all were noted & fixed within that time. The site management have been so nice, helpful and quick to respond. The workers that have been in to fix the snagging have all been respectful of the new home, shoes off etc, friendly and happy to see the job done.
I’ve read some other reviews here saying aftercare wasn’t great but this has not been my experience at all & couldn’t rate them higher! I’d definitely recommend Lovell & would buy another one myself in future.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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House is lovely! Aftercare is useless

We brought our house nearly two years ago as first time buyers. As soon as you’ve brought the house the aftercare is awful and slow. The builders on site have been really good and anything we need we’ve gone directly to them! Lovell have been disappointing especially with the balancing pond situation, our garden, roads and mess. The pond was sold to us by the sales lady as a beautiful wildflower and wildlife pond which has a use of, however it’s clay and weeds. The so called work was meant to haVe started off in March 2021 it is now August and nothing has been started, after follow up emails it’s just becoming a joke now. It’s awful and not what we were sold. Secondly pur garden is soo uneven. I don’t understand why they didn’t ask us if we wanted our garden levelled off for an extra cost. Because it’s actually a trip hazard with the hidden dips in the garden it isn’t good!
Moving on, the roads which I half understand lovell are waiting for the phase to be finished but some of the roads have already been finished house wise so why not finish the actual roads off on those streets? The mess and mud it leaves on the streets isn’t great either. Lastly how they hVe dealt with the small entry road off Lambeth drive in our development is appalling. Again once they have sold the house they do not care about any after effects! 2 small speed signs do not make a difference to people who don’t already care about it. Communication is KEY and it’s only us who live here who are communicating with the management and they never tell us what’s happening we have to ask!
However….
We do love our house very much so. The size the plot and the garden size. We do like the layout of our house and the layout of the development too. Our house size is very big and 3 double bedrooms is a great size for any first time buyers!

Please tell us what you like and dislike about this area:

Local shops are ok, Telford town just a couple of miles away great links. I do a 50 mile round trip a day to get to work so can just jump on the motorway. Lots of nice restaurants locally!
Parking is ok for us but I hate people parking on the side of the road when they have more than the amount of cars that they fit on there driveway. Bin collections hVe been fine. Anti social behaviour has been awful and reported to a number of times and not much been done about it but I don’t expect lovell to do anything as they literally don’t care. The problems we had were mentioned multiple times by multiple people and nothing has really been done.
Traffic noise is fine and we are waiting for the other big road to open up on the next street for the traffic to go through there which will be much better for us.

Please share one thing (or more) which you wish you had known before you moved in:

Check everything ask questions ask loads. We have 2 extra man hole covers in our garden from our housing Plan and never got a response why they were there. Some upgrades may be worth it, eg bathroom! We’re getting our bathroom redone as the finish isn’t to our taste but if we had to option to choosen our bathroom we would have done so!

How has the building management responded to any problems or issues you have raised:

No, not really, we were in touch with the manager but he said he would get in contact with us and shock horror we haven’t had any contact from his own back I’ve had to ask him for updates and they haven’t been useful at all. (Regarding the pond)

4
Facilities
3
Design
5
Location
5
Value
2
Management
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Nice estate on the surface, but poor property management

The particular estate design feature that we enjoy the most is the communal courtyard that our back patio is connected to – this provides residents with a nice shared outdoor space, that is finally being maintained properly by the Facilities/Property Management company, after a period of relative neglect.

The poor performance and poor customer service of the Facilities/Property Management company (Pinnacle) is the biggest issue for us, and for most other residents we know. This has consistently been the case since we moved here in 2019. Lovell must take some of the blame in this respect, for entrusting estate management to such a poor agent.

Please tell us what you like and dislike about this area:

Great transport links by bus, train, DLR and now Elizabeth line. Very large Tesco down the road is super convenient, also now houses a B&Q outlet. Lots of other very useful stores in the immediate area, either in Woolwich town centre or in the Powis Street area, just slightly further down.

Decent selection of bars, pubs and restaurants – the more upmarket ones are located in the Royal Arsenal development though. The majority of the Trinity Walk development is off the main road, so not too much traffic noise or direct pollution. Some anti-social behaviour in the areas nearest to the main roads (e.g. noisy/drunk passers by), but no real crime observed in or around the estate so far, thankfully. Woolwich town centre has seen some incidents though, unfortunately.

Please share one thing (or more) which you wish you had known before you moved in:

It would have been useful if we were given the details of key individuals in the estate management company, not just the generic customer service numbers and email addresses. Also would have been good if we were given information about the Trinity Walk Residents Association, and how we could feed into that. All these things we had to find out either by chance, or by asking around and around.

What is the best feature of your home:

The particular desing feature that we enjoy the most is the communal courtyard that our back patio is connected to – this provides residents with a nice shared outdoor space, and naturally encourages interaction, especially in the spring/summer months

4
Facilities
4
Design
4
Location
3
Value
1
Management
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A beautifully designed fresh home ☺️

I think that the houses are designed well and are a nice layout. I am in a 2 bed with my daughter and it’s the perfect size for us. (Although it would be nice with a little conservatory or orangery on the back as a play room.) Also the doorways are wider than most houses, which is great as my daughter is disabled and as she gets older I will be to bring her wheelchair through. It’s also nice having a downstairs toilet available. The houses are really well insulated, I rarely have the heating on and the windows are open a lot of the time. The only thing I would change with my property is the garden sloaps down hill slightly, so it would be better if there was some more flags so half of the garden was even. However this is something I am looking into for the future. The houses are very bright, and have wide opening windows. If there have been any problems or repairs that have needed doing Lovell have dealt with this in a timely manner. The houses are designed nicely. I am in a 2 bedroom house, and have a decent size lounge, a good sized kitchen/diner, a downstairs toilet, 2 big bedrooms upstairs and a bathroom with a bath and shower(over the bath). There is one spacious storage cupboard in the smaller bedroom, however it would be good if there was some storage downstairs. However the downstairs toilet is big enough to store some things in like your Hoover, mop, ironing board, coats and shoes ect. A good sized back garden, with a small area off grass at the front next to the drive, and a double drive. They are also building a park on the development which is good for those with children.

Please tell us what you like and dislike about this area:

I drive so I don’t mind the development being more out of the way, in fact I like being out of the way! Although i can see it being more difficult for people who don’t drive, however I believe there is public transport available. I like my house because mine and my neighbours are set back alone with our own drives, where as some of the others are in rows. Sometimes it can be abit noisy with children playing out, which I don’t mind but when it’s not raining they play out until quite late at night with no parents outside watching them which is a concern. I have witnessed and believe there is some anti-social behaviour going on however I am aware this is being dealt with.

Please share one thing (or more) which you wish you had known before you moved in:

The houses are actually more spacious than they look! When I first come to look outside the house I thought it looked quite small – I didn’t even think I would fit my sofa in the living room, however once you have your flooring down and start to move in you realise there is plenty of room☺️ If I’m doubt bring your tape measure!

4
Facilities
4
Design
3
Location
5
Value
4
Management
User submitted image of  Shawbrook Manor, PR26
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A ‘lovelly’ place to live……

I am happy enough with the layout of the estate. The gardens especially for new builds are sizeable and were properly fenced off with well constructed wooden fences and gates. The house itself is a 3 bed detached with integral garage.

Overall the build quality is of a good standard, the only issues being the front and gable side doors which Lovell replaced with new ones. Property management maintains a fairly decent standard of landscaping and the pond and paths to the rear of the estate are a nice route to Kinghorn main street.

Kinghorn harbour and Pettycur Beach are within short walking distance and lovely for walking especially if you are a dog owner. There are three pubs, a Chinese takeaway and dentist again all on or near the high street. I few up in Lanarkshire where I lived in several parts of it and only moved to Fife five years ago. I wish I had a lot sooner.

Please tell us what you like and dislike about this area:

The estate is really close to the main high street. Although small it has two convenience stores both open from early morning until 10pm. The train station also just off the high street has excellent links along the east coast, around 40mins to Edinburgh Waverly and 1hr 30 to Glasgow Central.

Council services are efficient and bins are collected as scheduled on the fife council website. It is a quiet place to live. My house is on a crescent off the main thoroughfare to Burnt island and Kirkcaldy. The road is busy during the usual busy times of day. There are signs showing 20 mph intersected with traffic calming bumps and a light controlled pedestrian crossing. There is ample parking in overflow bays in the estate and for that matter throughout Kinghorn.

Please share one thing (or more) which you wish you had known before you moved in:

The estate Facebook group. Please don’t believe every moan and gripe people post. There was apparently and infestation of rats on the estate recently. Nonsense as we live in the countryside surrounded by fields with a loch nearby. Birdseed attracts rodents as well as the intended recipients simply stopping that or cutting back and not leaving food out overnight soon stopped ‘the plague’ (there was one mouse actually spotted) !!!!

What is the best feature of your home:

Its the perfect size for the four of us and our two dogs. Two en suite double bedrooms, and lovely open plan downstairs layout. My front door is 10 mins to either the harbour or in the opposite direction Kinghorn loch.

5
Facilities
3
Design
5
Location
3
Value
3
Management
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