About Folio London

Folio London is a leading Build to Rent property developer creating new-build homes across the capital. It’s on a mission to provide a better way of renting for tenants, with a process that aims to be as straightforward as possible. This includes helpful hallmarks such as no extra fees, a dedicated Portfolio Manager, yearly ‘health checks’ for your new home and an emergency hotline.

Folio London developments

You’ll find a number of Folio London developments on HomeViews, which span the whole of the London area. From Harrow’s Folio London @ Stanmore Place to Stratford’s Folio London @ Stratford Halo, there’s everything from centrally located high-rise apartments to tranquil neighbourhoods surrounded by green space.

Folio London reviews

Find out more – click on the Folio London developments below to read reviews from residents. Do you live in a Folio development? Leave a review of your home here. If you can’t find a particular Folio London development on HomeViews, click here to submit a new listing.

Number of Developments

20

Ratings

4.15 Rating

Rating (based on 131 reviews)

Excellent

39.69%

Very Good

46.56%

Average

8.40%

Disappointing

3.05%

Very Poor

2.29%

Developments

MAP

Showing all 20 developments

Folio London reviews

Reviews

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I moved in; It was a matter of hell & high water to get anything to work and even harder to get anyone to care

I love my apartment, it is new and beautiful and has really brightened up my life, however the building management is something else its honestly been a living nightmare, my firs three weeks of living in my apartments, I did not have a working cooker, fridge, washing machine or dishwasher I had to call and call and call again to get that resolved, before it finally was. To be clear I had to call multiple times over a three week period before someone finally came and fixed my appliances.

Currently I do not have a working door apartment bell so I’m constantly missing deliveries I’ve called numerous times to ask for someone to fix this, only to be told that it was a building wide problem. BUT THEN I bumped into my neighbours who live right next door who said they were told the exact same thing but persisted and were finally sent someone to repair it, and now their door bell works.

I’ve also just realised that none of my heaters work, I feel so defeated at the thought of having to call and ask for this to be fixed. I find it ridiculous that I have to complain, complain and then complain again before something is done.

It’s a lovely property and beautiful location with excellent facilities, but it is run by people who are either too busy to resolve problems or who absolutely just don’t care.

Please tell us what you like and dislike about this area:

I don’t have anything I dislike it is a beautiful up & coming neighborhood.

Please share one thing (or more) which you wish you had known before you moved in:

That the property management wasn’t great and it would be an uphill battle to get anything fixed.

5
Facilities
5
Design
5
Location
5
Value
1
Management
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Quality living in the clouds

Can only speak for the higher floors but the flats are finished to a high standard, and are in a good state of upkeep. Large floor to ceiling windows, good mixture of laminate floors and carpet (bedrooms). The flat came furnished but the management team were very happy to move out certain items that I didn’t need.

Plenty of facilities available including 24hr gym, a games room and 24hr concierge. The concierge staff are always really helpful and friendly. They offer a parcel collection service but the building is safe enough that most couriers just leave parcels outside your flat door. First place I’ve lived in London where a parcel could be outside your flat door all day and still be there when you get home!

There are recycling facilities available, although this covers only card/paper, plastic and metal – no glass recycling. The common areas are regularly cleaned and the reception is currently being refurbished and updated – always think its a good sign when management companies put money and effort into maintaining a development over the years.

And the views across London are just incredible – depending on your flat, you can look out over Greenwich, the Olympic Park or Central London. Overall, a fantastic place to live.

Please tell us what you like and dislike about this area:

Very convenient Tesco located at the front of the complex. Westfield Stratford is within walking distance, so good access to all the shops and restaurants you could want. Underground and DLR stations also within walking distance, great bus links and easy access to the Blackwall Tunnel. You also have your choice of great open spaces, with the Olympic Park on the doorstep and other local parks within 20-30 mins walk. There is underground parking for residents, although this is an extra monthly charge.

Please share one thing (or more) which you wish you had known before you moved in:

Although the building is on a busy High Street, I thought that it would be quieter living up on the higher floors. But due to the fact that the road is long and straight and lined with buildings, the sounds are directed upwards. So loud noises like motorbikes and ambulances are amplified. I don’t mind these noises – this is London living after all – but I can see it might trouble some people.

How has the building management responded to any problems or issues you have raised:

Maintenance requests are quickly and effectively dealt with, and logged through a convenient online portal. Any issues I’ve raised have been quickly dealt with.

5
Facilities
4
Design
4
Location
4
Value
4
Management
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A Home for Me & You

From the moment we put the deposit down for our home to the moment we moved in everything went smoothly and Folio made the whole experience a thousand times better. They are reliable and all around thorough with their moving in process giving you all information needed.

Living as a folio London residence is wonderful. Their assistance with repairs and damages are always reliable and efficient they have out of hours service for emergencies and it gives all residents reassurance that they will receive immediate service.

Renting is a delight they gave me vouchers when I moved in that allowed me to purchase a few essentials and I feel free to make the house feel like home to my taste with their offer of furnished and unfurnished options.

I would add that they can do more in regards to contractors and follow ups the service is great but I feel it can be better as still awaiting new windows.

Please tell us what you like and dislike about this area:

I dislike the cyclist that ride by at full speed. As a residential are its dangerous they should have speed limits

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about Folio before they should advertise a lot more !!! I would have moved with them sooner

5
Facilities
5
Design
5
Location
5
Value
5
Management
User submitted image of  Folio London at St James, SE1
User submitted image of  Folio London at St James, SE1
User submitted image of  Folio London at St James, SE1
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Needs work!

I love my apartment and love where it is and the community. However there is a great deal that needs to be improved. Only 1 lift working for months one end (with my boyfriend actually being stuck in it for 2 hours when it originally broke and myself being stuck on the viewing!), the general cleaning of the shared areas isn’t great always smells in the corridors, the entrance doors to the apartment NEVER work and aren’t secure which lacks security to the whole building, also the lack of all the proposed new restaurants, pubs etc not opening at all – plus we need more shops for food around us as the Sainsburys is always either no stock or the fridges don’t work!

Please tell us what you like and dislike about this area:

I love the sense of community and the clubhouse is amazing! All the problems stated above the security, doors, lift, cleaning and lack of promised things opening in the community.

Please share one thing (or more) which you wish you had known before you moved in:

That our view is going to go in less than a year. There was not say that there was going to be a block of flats being built right in front of our amazing view – we rented that based on the view and were never told of change to that.

2
Facilities
4
Design
5
Location
3
Value
3
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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