Where VP lets you down is the customer service. There are a few members of the Residents’ Team that are stellar, helpful and they really know their stuff. However, there are also members of the Team who are rude and go out of their way to be unhelpful. As a whole, on the one hand, the Team tries to foster a community atmosphere when hosting events but, on the other, building-wide emails tend to be frustrated and unprofessional. Instead of taking building-wide issues to management and implementing a fix, they shut off facilities (i.e. trash chute) for all residents. Complaints often go unanswered and my guests have reported rudeness upon entering the building on more than one occasion. The customer service really lets the building down and makes you feel like it’s not a friendly place to come home to.

Please tell us what you like and dislike about this area:

Convenient tube links, lots of nearby shops and amenities.

Please share one thing (or more) which you wish you had known before you moved in:

That amenities and services can be shut off for the whole building on a whim.

The style. The amenities. The common areas. The private dining room which you can book for large gatherings (with 2x ovens, 2x fridges, all the kitchen equipment and utensils you can dream of). And I haven’t even gotten to the rooftop and its incredible panoramic views of the city. Again, I’ve visited quite a few rooftops, but nothing like this. You can see every single iconic building in London. Every single one. From Big Ben to the BT Tower to Canary Wharf and even London Bridge. Literally everything. No lie.

But what has impressed me most, are the staff. Angela, Ines, Astrid and the rest of the entire team will do anything to help you. They’re on hand practically 24/7 down at reception or at the push of your button on the intercom (which I never use, as I like going down to see them!). There is always someone on the front desk so the building is very secure. And you’ll never miss a package again! Anything breaks, it gets fixed within the day usually too. Incredible team.

It sounds a little cheesy but I really love this place and its special community beyond words. And I’m antisocial at the best of times! I honestly wake up every day feeling like I’ve won the lottery living here.

Please tell us what you like and dislike about this area:

To have the best park in London (Greenwich Park with it’s incredible views of the city, not to mention the history of the Maritime Museum and Observatory) within walking distance of the Thames and Cutty Sark, is incredibly special in itself. But factor in the numerous street food markets and rich history of the area and you have the perfect spot in London. Only 10 mins on the train to London Bridge too! I will never live in another area.

Please share one thing (or more) which you wish you had known before you moved in:

Respect the property and the people who run it. If you’re fortunate enough to live here, treat it with respect. Most do, but some don’t.

What is the best feature of your home:

Underfloor heating / flooring. Video intercom. Size. En-suite with walk in shower. Style. Futuristic shower/bath buttons instead of taps. It’s a slick build.

5

Facilities

5

Design

5

Location

5

Value

5

Management

The views from the roof terrace are breathtaking, we have an almost 360 view of the City, Canary Wharf and South East London along with having amazing amenities on the roof terrace itself – including indoor communal space which is kitted out with designer furniture, a pool table and fridge space. There is plenty of space outside to sit and have friends over. There are two BBQ stations – one with a full kitchen space and the other is attached to the dining room which can be rented for a small hourly charge.

There is also a small gym which is free of charge. Due to COVID this is limited to 4 people per hour but is bookable three times a week via an app – very easy!

There is also bike storage available so you don’t have to store your bike in the flat! This is pretty full but it looks like they have added additional racks to ensure you can lock your bike up safely.

The flats although typically small for London, feel spacious and are well designed with heaps of storage space. Additional storage is also available for a monthly charge.

The concierge desk are super friendly and trustworthy! They always go out of their way to help you out and are a friendly face when you walk through the front door.

Please tell us what you like and dislike about this area:

Everything is in walking distance! We have direct transport links to Canary Wharf, Bank, St Pancras and London Bridge. There are a number of supermarkets (including Waitrose, Sainsburys and Tesco). Greenwich market is so lovely and there are also a good selection of pubs and restaurants in the town centre. We are also within walking distance to Greenwich Park and a little further afield is Blackheath which also has lots of shops and cafes!

There isn’t a lot that I dislike however I cycle to work in the City and there was supposed to be a cycleway installed which runs from right outside the building and up to Tower Bridge but the finish date has been pushed back (presumably due to COVID) so I would prefer it to be better located by a cycle route but this isn’t a dealbreaker as I just end up using the Greenwich foot tunnel and cycling on that cycleway instead.

Please share one thing (or more) which you wish you had known before you moved in:

The only hitch that we had when moving in was that we were told that the height restriction for the underground car park was higher than it was so it was a bit awkward to get everything out of the van and in to the building with just two of us. If you ask at reception they do have a number of trolleys you can use to carry heavy items from the van to the lifts but I don’t think these were available when we moved in last year!

How has the building management responded to any problems or issues you have raised:

The building management team are always responsive to any queries we have, whether it’s an issue with the building wide internet, the underfloor heating or small handy work which needs to be done around the flat it has always been dealt with efficiently. They are contactable by email or alternatively you can pop downstairs during the daytime to ask any questions you might have.

5

Facilities

4

Design

4

Location

4

Value

5

Management

Please tell us what you like and dislike about this area:

There is a big part of me that wants to tell you Greenwich is not for you. But the only reason for that is that I would like to keep it for myself. With much better transport links than you think (Greenwich Station to London Bridge is 13min and you have direct trains to the City and Kings Cross), you can live in London while feeling in a little village. Monday to Friday all the quirky independent shops are half empty for residents to enjoy, and on the weekends the buzz of the markets and tourists (not so much this 2020) is either an attractive enticement or something nice to look at from your terrace. Greenwich has food, it has jazz bars, it has stand-up comedy, it has the best cheap sushi in the city, (no, I will not tell you which one it is, google it!), and it has the river. And you know, I could erase the whole review and just tell you…. It has the river…

Please share one thing (or more) which you wish you had known before you moved in:

If you are thinking of moving to Greenwich, think about ditching the tube. Trains work much better, and I know they sound scary, but they are not!

What is the best feature of your home:

The space and the light on the flats is second to none. They are extremely well thought out for living, and give you the sense of a lot of space (they are indeed big for London, but they feel even bigger). The quality of construction and finishes is also impressive.

5

Facilities

5

Design

5

Location

3

Value

5

Management