BTR Operating Ltd.

Please tell us about the good and bad aspects of living in your local area:

Lots of options for pubs, restaurants around, shops and the Bullring are walking distance. You are 10-15 min walk from Snow Hill and New Street stations. The street is quite busy though, it will be hard to find parking. There is a lot of rubbish on the streets and this was what mostly put me off living there. Obviously not the management fault, but an unfortunate issue of busy areas in Birmingham.

How has the building management responded to any problems or issues you have raised:

Super efficient and friendly. Specially Khalil has always been outstanding.

Please share one thing (or more) which you wish you had known before you moved in:

The walls are thin and if you are unlucky like me to have a noisy neighbor upstairs, it will be annoying.

Please tell us about the good and bad aspects of living in your local area:

Really central and ideal to get to both central town and the JQ. On street parking can be a nightmare at times.

How has the building management responded to any problems or issues you have raised:

Quickly and always offered support and help when needed.

Please share one thing (or more) which you wish you had known before you moved in:

My only thing would be how cold my flat would be - it’s pretty dark with it being in the corner so doesn’t have loads of natural sunlight, but generally freezing and takes ages to heat/doesn’t contain heat, but that’s because it’s above the garage. Bills were also extremely expensive for the first 18 months - can’t be helped when it’s through a third party, but made it really difficult to afford on my own.

Please tell us about the good and bad aspects of living in your local area:

Clarendon quarter is close to the local Morrisons for a quick food shop. The building is peaceful and quiet especially in the evening, residents are respectful of the living space.

How has the building management responded to any problems or issues you have raised:

Very quick response and very helpful with maintenance requests

Please share one thing (or more) which you wish you had known before you moved in:

Looking at the newsletter for social events and discounts

Please tell us about the good and bad aspects of living in your local area:

There is plenty of good transport networks. Walking distance to the university, city centre and the hospital is close. Multiple takeaways, a retail park and a gym is nearby.

How has the building management responded to any problems or issues you have raised:

Swift repairs . The requests can be tracked on the app

Please share one thing (or more) which you wish you had known before you moved in:

The amenities like the park and the retail park nearby

Please tell us about the good and bad aspects of living in your local area:

Close to the city centre, good takeaway shops nearby and safe. Parking is expensive but with council permit okay

How has the building management responded to any problems or issues you have raised:

Good communication on maintenance and faults easily repaired

Please share one thing (or more) which you wish you had known before you moved in:

Laundry system and how the walls are to thin. Other room types you can rent