A guide to living in Greater London

I really love the building and feel lucky to live there. The design is actually quite spacious for a London flat, and we have a balcony on top floor so our view and position is great. Ive had no issues with anything as of yet. When lifts are out of working they are fixed quickly. Ive had pleasant and quick responses back through email when ive needed anything. The terrace is a hidden green gem and although we havent gotten involved with the buildings events its nice to know they are there

This building had so much potential to be nice, and it feels like they cut corners on everything that made the building incredibly disappointing. We lived there for approximately 18 months, and I think every single month that we lived there, something was broken: - water supplies - lifts were broken (usually at least 1 broken at any given time, multiple occasions where all were broken in a 34 story building...) - no access to the parcel room - a washing machine broken in the flat - windows unable to close Just to name a few of the issues we encountered whilst we were there. The front of house staff were largely helpful with most of our issues (management actually got considerably better as our tenancy progressed. It was really poor service when we first moved in, but lately I would say the front of house have been a lot more communicative on certain issues), but the building management just seemed very poor. The flat itself was okay for a one-bedroom flat. I would say it's a little expensive for what you get in the area, but we were lucky to have some nice views from the window and the space was fine. It definitely could do with a lot more storage and just a higher quality finish to everything, as everything felt a little cheap. The flat also got incredibly warm in summer, and the building offers no form of aircon, which really, in most modern buildings, I think should be a default. When you're on higher floors, the building gets very, very hot, and there's no real way to ventilate this. The Homebox service used for bills is incredibly hard to use and I believe it is expensive for bills. It would be much better if you just had controls over your own bills in the property. In addition, you're locked into the Wi-Fi that they provide, and the Wi-Fi service is very poor. The default option is incredibly slow and constantly cuts out, and there are multiple times where the service dropped entirely whilst we lived there. Again, we had very little that we could do to improve this. The communal areas were overall quite nice. The rooftop views were very nice, and we had booked the dining spaces a couple of times, which were very pleasant to take people to, albeit quite expensive to book. The games room was another example of things just feeling quite disappointing and having very little thought put into them. There was a pool table where there is no room to lean around it, so it's effectively useless. There was a shuffleboard table with no sand put on it, so it's just completely scratched and you can't play. It feels like these items were just put in the room for aesthetic purposes rather than being something that anyone would use. I overall would not recommend this property to anyone unless you're just looking for a quick and easy short-term rent. It's worth noting that they also offer incentives for people to leave good reviews on this website, so I would take many of the positive reviews here with a little bit of a pinch of salt.

The building is modern, well-designed and maintained to a high standard. The apartments are finished nicely, and the communal areas are clean, stylish and regularly looked after. The facilities are a great addition and contribute to a comfortable living experience. Building management is responsive and professional, and any issues are generally dealt with very efficiently. Overall, the property is well managed, secure and provides a pleasant environment to live in.

Management is quick at resolution of issues. The only quality flaw is the paint. The paint is not of good quality and gets scratches or chips easily. We have seen better quality paints in other high quality accommodations which don’t get affected easily. Also, the dehumidifier setting cannot be amended which is a pain point.

Well laid out with thoughtful, tasteful design. The facilities are really good and the property is spotless and well maintained. The team went above and beyond to ensure we were looked after nothing was too much trouble. A special mention to Nathan who really does know how to make his guests feel welcome. He's a real credit to the business and the reason we'll be back.