A guide to living in Greater London

Please tell us about the good and bad aspects of living in your local area:

Great transport links in and out of the area. Really nice selection of restaurants, bars and shops nearby.

How has the building management responded to any problems or issues you have raised:

I have not had any problems or issues staying at the property.

Please share one thing (or more) which you wish you had known before you moved in:

There is a lot to do nearby so I would encourage exploring beyond the property.

Please tell us about the good and bad aspects of living in your local area:

Living in Canada Gardens is fun. There is a good range of local shops, restaurants, cafés, bars and open spaces, with plenty of options within walking distance. The transport links are excellent, with Wembley Park station providing easy access to central London and other areas. The main inconvenience is that a large supermarket such as ASDA is relatively far away, while the smaller Sainsbury’s nearby has limited choice and does not always stock everything I need. The area is generally clean and well maintained, although parking can sometimes be limited and there can be some traffic and general noise, particularly at busier times but I do not mind it, I signed up for it!

How has the building management responded to any problems or issues you have raised:

Quintain Living is usually good with responding to issues. However at times they are slow for example I have had issues with my washing machine a number of times and it takes days for the samsung technician to come and fix it which at times can be really inconvenient. However overall pretty responsive and satisfactory.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how often some of the machines stop working or give error codes such as the dishwasher or the clothes washer. Had I known I would not panic whenever it would happen and think of alternatives prior so that I do not find myself in a situation where I am stuck or unsure of how to go about the issue.

Please tell us about the good and bad aspects of living in your local area:

The location of Madison in Wembley Park is a major advantage. Everything I need is within easy reach, with Co-op, Tesco Express, Sainsbury’s and two Chinese supermarkets nearby, offering plenty of choice for everyday shopping. It is also great news that an M&S Food store is expected to open next summer, bringing even more convenience. Transport links are excellent, with both the Jubilee and Metropolitan lines providing easy access to Central London. The area also offers a great selection of restaurants, cafés, shops and amenities, including Costco and Starbucks. It is a vibrant, convenient and well-connected place to live.

How has the building management responded to any problems or issues you have raised:

The building management team is always responsive, helpful and professional. Whenever I have an issue, they listen carefully, respond promptly and work efficiently to resolve it. I really appreciate their care, professionalism and genuine commitment to making residents feel supported and valued.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how helpful and responsive the residential and maintenance teams are.

Please tell us about the good and bad aspects of living in your local area:

The area is in all fairness a construction site.... if you venture outside the construction site then you hit a park filled with council house folk that have their children running all over the place, creating a genuine threat to the residence. Bikes, gangs etc. Absolutely unsafe, and gets even worse when it gets dark. No bars, no restaurants, no nothing. Together with other people we have been openly lied to by the sales team when we moved in on how quickly the area would develop. I would not trust anything leasing says.

How has the building management responded to any problems or issues you have raised:

Nop, flagged multiple times to conierge, nothing seems to change.

Please share one thing (or more) which you wish you had known before you moved in:

That I had to endure children everywhere I go, including areas where they are supposidly not allowed.

Please tell us about the good and bad aspects of living in your local area:

The range and accessibility of local shops, bars, and public transport are good, making the location convenient for day-to-day living. However, the property management company responsible for the building is very poor, and this has resulted in several ongoing issues. The bin room door is frequently damaged and does not close properly, allowing unpleasant smells to spread into the communal areas and, at times, into the lower-floor flats. Despite there being empty parking spaces available, residents are asked to pay an additional £100 per month for parking, on top of what are already unreasonably high and frequently increasing rental prices. The property is also situated directly on a busy main road, so street noise can be a significant issue, particularly at night. Emergency vehicles and other service vehicles regularly pass by with sirens, and the noise can be loud enough to disturb your sleep. Overall, while the location itself is convenient, the poor management, additional parking costs, persistent communal-area issues, and considerable traffic noise significantly affect the overall living experience.

How has the building management responded to any problems or issues you have raised:

The building management has generally been slow to respond to problems and maintenance issues I have reported. Communication is mainly handled through email, with limited or unreliable phone support, and responses often take longer than would be reasonably expected. Even when issues are acknowledged, repairs can take a considerable amount of time to resolve, with recurring problems such as the lift and parking gate remaining a particular concern. Overall, I feel that issues are dealt with reactively rather than being properly addressed and prevented from recurring.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how frequently maintenance and management issues occur before moving in. The building looks modern and well-maintained during a viewing, but some of the ongoing issues are not immediately apparent. In particular, recurring lift breakdowns, problems with the parking gate, slow responses from the property management company, and the lack of a consistently available on-site manager can have a significant impact on day-to-day living. I would recommend that prospective residents ask specifically about the building's maintenance history, lift reliability, parking arrangements, and how quickly the management company responds to reported issues. Also, if you are sensitive to noise, spend some time around the building at different times of day, as the main road can be considerably noisier than it may seem during a typical viewing.