A guide to living in Greater London

Please tell us about the good and bad aspects of living in your local area:

There’s a good range of shops, restaurants and open space. A really nice walking path alongside the river. Transportation is great with Elizabeth line, dlr and the train.

Please share one thing (or more) which you wish you had known before you moved in:

I think the whole renting process and the staff is very informative. Parking is a bit of an issue. You need to get a temporary parking permit from the concierge and it’s usually maximum 4 hours stay.

What is the best feature of your home:

I like the balcony, it has a nice river view and I like the water pressure and temperature in the bathroom. And most importantly I love how safe it is to live here.

Please tell us about the good and bad aspects of living in your local area:

Bad services, poorly managed with no accountability or help when things go wrong which they often do in this building

How has the building management responded to any problems or issues you have raised:

Poorly, often not responding within 48 hours and with no resolution when they do respond. Just empty apologies with no guarantees anything will be done to prevent further issues

Please share one thing (or more) which you wish you had known before you moved in:

How frequent issues would arise with the property. Paying £2100 for a one bed with THIS many issues has got to be a psyop to see how far you can push tenants.

Please tell us about the good and bad aspects of living in your local area:

Good: Location - great connectivity viaStratford station, convenient and good accessibility to food and groceries (M&S, Waitrose, Sainsbury's, Lidl, Iceland, Poundland, Tariq Halal Meats all within walking distance) Parking - onsite parking only for blue badge holders, for the rest of us we have to park in Westfield or Stratford International. Can't comment on this as I don't own a car. Trash / Recycling - there is a chute for trash and recycling, but they frequently break down, during which residents are required to bring the items to the refuse room ourselves which can be inconvenient / inaccessible depending on the building you are in. Traffic noise depends on which building you are located in. Some units face the train station, some units are much quieter.

How has the building management responded to any problems or issues you have raised:

For minor issues e.g. blocked drainage in the unit they are pretty responsive and efficient. However for bigger and more important issues, they are pretty slow with responses and updates. It takes a few other residents to complain or physically head to the reception before they start sending out comms (repeatedly, it is almost spiteful) to the rest of us.

Please share one thing (or more) which you wish you had known before you moved in:

First impression is great, but living here will require some patience, be it for other neighbours or the management.

Please tell us about the good and bad aspects of living in your local area:

This area has plenty of supermarkets offering a good variety of products. And the overall public environment is clean and pleasant.

How has the building management responded to any problems or issues you have raised:

Maintenance and equipment repair responses were sometimes slower than expected.

Please share one thing (or more) which you wish you had known before you moved in:

The apartment is well equipped with household appliances.

Please tell us about the good and bad aspects of living in your local area:

The area is such a nice place to be. There is everything you need in walkable distance. If you have a dog there are so many amazing dog friendly shops, restaurants and parks nearby

How has the building management responded to any problems or issues you have raised:

We’ve had a few issues with some neighbours but the team have been so helpful with sorting these the best way that they can!

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known how friendly the team were as I would have moved a lot sooner!