Wilburn Basin, M5

Please tell us about the good and bad aspects of living in your local area:

The development is close to the Castlefield area and it provides access to local restaurants, bars and great walks. Tram and bus stops are within 15 min walk, however parking is very limited. Regent retail park is right next to the building so it’s easy access to shops and a large Sainsbury’s supermarket.

How has the building management responded to any problems or issues you have raised:

I haven’t had any issues raised, but most things that I’ve noticed have been fixed fairly quickly. Sometimes the lifts tend to break and they take a few days to repair, but there’s always at least one lift working.

Please share one thing (or more) which you wish you had known before you moved in:

If possible try to get a flat with a balcony - it makes a massive difference having your own outdoor space. If you drive, make sure to get a flat with a car parking space as otherwise you won’t be able to find an alternative parking space anywhere around here. You could use the paid car park in the hotel or retail park next door, but multiple people have had their windows broken there so it’s a risk.

Please tell us about the good and bad aspects of living in your local area:

Building is next to the retail park, which is very convenient for shopping and get an all essentials, especially if you don’t own a car. Parking availability is very slim and can be very difficult to find a space. Unfortunately, the area does have theft from bikes in the store room and cars being broken in to. But this is more due to the Salford area rather than Wilburn basin residents. I have recently been having trouble over the past year with around 5 - 6 incidents where people have tried our door handle.

How has the building management responded to any problems or issues you have raised:

Any issues raised have been dealt with efficiently and more than happy to help.

Please share one thing (or more) which you wish you had known before you moved in:

That there is a lack of cameras around the building. Such is the lifts and the bike room

Please tell us about the good and bad aspects of living in your local area:

Unique design with private gardens, parking can be like cat and dog fighting wish there were more spaces, ideal location although depending on which side you live on will depend how loud/noisy it can be. Beautiful views from all angles, very little anti social behaviour, 24hr security, near to hospitals and fire services

How has the building management responded to any problems or issues you have raised:

Very quick to respond, just a phone call away. Very friendly staff on reception

Please share one thing (or more) which you wish you had known before you moved in:

Parking fines for non-residents/visitors/family in case you park in someone’s spot

Please tell us about the good and bad aspects of living in your local area:

The area can sometimes be loud. Quite close to town but no free parking for guests.

How has the building management responded to any problems or issues you have raised:

We have not had any problems as of yet so I am unable to give an answer based on experience.

Please share one thing (or more) which you wish you had known before you moved in:

The council tax is very high considering the area.

Please tell us about the good and bad aspects of living in your local area:

I dislike the traffic and the complex would be better closer to the centre. Closer free parking would be better for visitors. I like it the surrounding area of the basin and the staff are friendly and helpful.

How has the building management responded to any problems or issues you have raised:

There has been no issues up to yet. however, they always seem helpful when passing in reception.

Please share one thing (or more) which you wish you had known before you moved in:

The price of council tax.