Vox, M15

Please tell us about the good and bad aspects of living in your local area:

Vox is situated right next to Cornbrook Station, so it's really easy to get anywhere! It's only a couple of minutes ride into the city centre, or about 20mins to Didsbury or Chorlton where there are loads of lovely local shops, cafes and restaurants. On nice days, it's a lovely walk into town along the canal, and there is a great pub at the locks where you can sit outside. The actual area outside the door doesn't have much going on, but easy access to supermarkets and really easy to get on the motorway for trips further afield.

How has the building management responded to any problems or issues you have raised:

As you'd expect from a big corporation really. There's no personal relationship and everything is done as per procedure.

Please share one thing (or more) which you wish you had known before you moved in:

How many fireworks go off, not just at bonfire night. The apartments are well soundproofed, so I don't really hear them, but they terrify my dog. They are set off every night from the end of August right through to November, and got really bad between Diwali and Bonfire night.

Please tell us about the good and bad aspects of living in your local area:

Sadly, there is a crowd of homeless people who all chill around Vox and sometimes even come into the building to get a free coffee. Drug users dotted around the building

How has the building management responded to any problems or issues you have raised:

Awful customer service. For example, our freezer completely broke and thawed over, and when we asked for help, we were told to “pour boiling water on it” … health and safety risk, no?

Please share one thing (or more) which you wish you had known before you moved in:

Staff are money over people , really miserable vibes

Please tell us about the good and bad aspects of living in your local area:

Area is really good in terms of access to local shops and most importantly the tram stop. I always feel safe walking in the area, even at night.

How has the building management responded to any problems or issues you have raised:

No issues so far but I know it’s very easy to contact maintenance through the app

Please share one thing (or more) which you wish you had known before you moved in:

How easy it is to meet the other residents and how welcoming everyone is

Please tell us about the good and bad aspects of living in your local area:

A Co-op is conveniently located below for essentials, though larger supermarkets and diverse restaurants require a short trip.

How has the building management responded to any problems or issues you have raised:

The building is secure with fob access and CCTV, and management is very responsive.

Please share one thing (or more) which you wish you had known before you moved in:

Bin collections are regular, and while city noise is expected, anti-social behaviour is minimal

Please tell us about the good and bad aspects of living in your local area:

Tram stop right outside has been a huge asset. Street parking is very easy and there usually a space available fortunately. Lots of local shops like aldi Tesco etc nearby

How has the building management responded to any problems or issues you have raised:

No replies to our problem. But not an urgent problem

Please share one thing (or more) which you wish you had known before you moved in:

Nothing. Every question we had was answered perfectly for us