The Watermint by Berkeley Living, NW9

Living at The Watermint by Berkeley Living has been a horrible experience for me. The noise and ongoing building-site disruption are difficult to live with, and I cannot rely on the concierge service when I need help or have deliveries due. I have repeatedly had parcel problems when nobody was available at reception. I have also been woken about a parcel that was not mine. Having a concierge is of little use if I still have to chase deliveries and deal with redelivery myself. I am not saying every delivery has failed; the problem is that I cannot depend on the service. I want reliable reception coverage and a parcel-handling process that actually works. Based on my experience so far, I cannot recommend The Watermint to anyone expecting dependable resident support. If the problems are genuinely fixed, I will update my review. Right now, I am extremely dissatisfied.