The Slate Yard, M3

It’s been over advertised management service. The corridor been replaced after the residents complained a few times.

The residents’ bike been stolen from bicycle park after residents have to raised this issue few times and the manage team can take serious with this issue.

Please tell us what you like and dislike about this area:

It’s great to have Sainsbury next to the slate yard, great transportation with Salford station.

It’s a bit noisy if you open the window, sometimes can smell weed from other apartments.

Please share one thing (or more) which you wish you had known before you moved in:

The Slate Yard advertising the residents’ services team is on hand to listen, respond and take care of any issues, unfortunately we are experiencing no response no one answer calls in the most time.

Before residents moved in . The team handled the residents issue always as priority, but the service has deteriorated.

How has the building management responded to any problems or issues you have raised:

The team often drop the ball on time sensitive issues and don’t respond quickly.

The residents were experiencing the team is not responding emails or calls. This issue been posted on Facebook community group and hope they can take more serious.

Please tell us what you like and dislike about this area:

I like living at The Slate Yard, the apartments are nice and the area is close to centre of Manchester.

Please share one thing (or more) which you wish you had known before you moved in:

I would have wanted the internet connection to be more stable.

How has the building management responded to any problems or issues you have raised:

I think the team have been helpful and fixed everything that was broken.

Please tell us what you like and dislike about this area:

The local area has improved in the past two years with new restaurants and shops opening. There is a fair bit of construction which can sometimes disrupt traffic provide a lot of noise pollution but the noise has recently reduced.

Please share one thing (or more) which you wish you had known before you moved in:

Despite enjoying the perks of the included amenities (free wi-fi and dining room) and spaces, I wish I’d known how often the building would have construction periods that rendered these spaces unusable.

I also wish the community events would happen more often as this was a key selling point when deciding to live her.

How has the building management responded to any problems or issues you have raised:

I have lived at this development for almost 4 years and while the on-site staff are pleasant and friendly in person, their ability to keep in touch regarding an issue or follow up on questions has deteriorated.

I would hope that this is a temporary dip in service as the staff are lovely but their ability to respond to questions or help requests needs improvement.

I will note this does not take away from my high ranking of the team the service they provide an quality of interactions and assistance we receive as tenants.

Please tell us what you like and dislike about this area:

The location of the building is great, love the views – and close proximity to all you may need in the city.,

Please share one thing (or more) which you wish you had known before you moved in:

N/a

How has the building management responded to any problems or issues you have raised:

The building management team has always gone above and beyond with any requests I have had come up. I have not had any real issues or problems but have had requests for assistance all of which were met with a positive reaction and very genuine willingness to help.

Please tell us what you like and dislike about this area:

Great location, lovely apartments, well maintained, brilliant staff!
Close to Manchester City centre and Spinningfields, close to amenities.
Apartments are spacious, well furnished and warm as well as being well insulated for sound.
The concierge are amazing- always very helpful!

Please share one thing (or more) which you wish you had known before you moved in:

Everything was handled very well by the building management team so I knew all there was to know

How has the building management responded to any problems or issues you have raised:

I’ve had no issues with the apartment so have had no need to contact building management

Please tell us what you like and dislike about this area:

I’m the center of town but fairly quiet. Some noise from construction works.

Please share one thing (or more) which you wish you had known before you moved in:

Maybe the lack of parking within the local area and town.

How has the building management responded to any problems or issues you have raised:

Yes, when parcels have been placed in wrong areas in the room, staff are very helpful to relocate them.

Please tell us what you like and dislike about this area:

Enjoy range of local shops/restaurants etc in Manchester City Centre and closeness to Salford central train station. Slate Yard allowing pets is great but sometimes owners let dogs park for extended periods of time. Student parties sometimes annoying but occasions are rare.

Please share one thing (or more) which you wish you had known before you moved in:

Sound proofing between apartments is very good compared to other developments.

How has the building management responded to any problems or issues you have raised:

All the issues we have raised have been dealt with quickly by maintenance. Only issue is glide internet who are a little slow to respond to issues we had.

Please tell us what you like and dislike about this area:

The Slate Yard is right next to Spinningfields and a five minute walk from Deansgate and the centre of town. There has been building work, but that is almost complete now, bringing even more amenities to the St John’s development at the opposite side of the river.

Please share one thing (or more) which you wish you had known before you moved in:

Perhaps the building work at the other side of the river, but the large developments are almost complete.

How has the building management responded to any problems or issues you have raised:

The service from the building management is excellent, everything gets dealt with immediately or as soon as possible. A great team, I couldn’t ask for more!

One thing that is always excellent is the people who work here. They can’t help you enough and they’re very responsive as well as kind. I’ve had great experiences with pretty much every member of staff and would say this is one of the best aspects of the development.

Please tell us what you like and dislike about this area:

Good range of shops, bars, pubs and restaurants. Good range of trains.
Lacking a bus route through town and Oxford road.
Unless you have hundreds of pounds to spend per month, parking availability is shocking in this area. Specifically, the slate yard’s parking availability is dismal as well as over priced.

Please share one thing (or more) which you wish you had known before you moved in:

That the flat would be completely empty upon arrival. I.e there being literally no equipment in there such as an ironing board or kettle or toaster. Simply was just the beds, table and chairs and sofa.

How has the building management responded to any problems or issues you have raised:

Always well responsive and have had every issue resolved within a good time frame.

Please tell us what you like and dislike about this area:

Best place to live in the city! 2 minutes walk from the nearest bars and shops. Building is shielded from the main road and feels super safe to walk around.

Please share one thing (or more) which you wish you had known before you moved in:

We were scared of potential noise pollution from the construction sites around and road, but cannot hear anything

How has the building management responded to any problems or issues you have raised:

We Always get an aknowledgement within a day of the issue being raised. And an expected date for resolution