The Mint, GU2

Please tell us about the good and bad aspects of living in your local area:

The Mint is right by the station in the middle of town which us great for transport and going to shops. Though right by the station we rarely hear train or traffic noise due to the thick glass in the windows. There isnt much street parking nearby but the station car park has pretty good rates and is right by the back door.

How has the building management responded to any problems or issues you have raised:

Our wardrobe rail broke recently and the management was quick to raise the issue with maintenance. There were some admin issues and some time for the piece to be delivered. Other small concerns raised have been quickly dealt with.

Please share one thing (or more) which you wish you had known before you moved in:

The grainger tenancy agreement stated that pets were allowed, but it was not mentioned that pets are not allowed in this specific accommodation. It would have been better to have clarity about that as we planned to look after a pet for a week and had to change plans because we didn’t know this until after moving in.

Please tell us about the good and bad aspects of living in your local area:

It’s so great! Close to the station which is absolutely incredibly spectacular. I love the mint. It’s good

How has the building management responded to any problems or issues you have raised:

Yes, any questions we had were answered immediately

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to be honest. Everything is pretty much at face value

Please tell us about the good and bad aspects of living in your local area:

Immediate access to the train station is perfect though the noise can take some getting used to. The town centre is minutes away with everything you’d need

How has the building management responded to any problems or issues you have raised:

The lift breaks down a lot and is fixed asap. Haven’t had anything else needed

Please share one thing (or more) which you wish you had known before you moved in:

Just to be mindful of the noise from the trains, it’ll mean you can’t sleep with the window open

Please tell us about the good and bad aspects of living in your local area:

We live very close to the train station which links Guildford very well to London and airports, the station carpark is right next to the building and not too expensive. The city has a nice range of shops including local restaurants

How has the building management responded to any problems or issues you have raised:

When our shower was leaking it got resolved within the day.

Please share one thing (or more) which you wish you had known before you moved in:

We thought we would be allowed pets but there are no pets allowed which isn’t specified in the tenancy agreement

Please tell us about the good and bad aspects of living in your local area:

The location is fantastic! super easy to catch the train and explore other places. Lots os restaurants, bars, pubs and shops around the area.

How has the building management responded to any problems or issues you have raised:

Very responsive. I noticed the water in my bathroom wasn’t heating shortly after I moved in. I reported it to the building management, and they addressed it promptly. It took about five days to fix, as they had to bring in a contractor.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to comment really. Everything was noticed during the viewing.