The Green at Kilnwood Vale, RH12

Please tell us about the good and bad aspects of living in your local area:

The development is located between Horsham and Crawley, with a variety of different shops, restaurants and entertainment venues a short drive away. There’s also good access to Gatwick airport.

How has the building management responded to any problems or issues you have raised:

Always very responsive, addressing issues promptly and marinating a flexible approach.

Please share one thing (or more) which you wish you had known before you moved in:

The only downside is needing to rely on having a car for most things.

Please tell us about the good and bad aspects of living in your local area:

Spacious apartments, quiet and lots of green space. Parking is okay, bins can be a bit of a pain because they are communal and some people are less conscientious than others

How has the building management responded to any problems or issues you have raised:

Solved within a month a leaking window without any fuss

Please share one thing (or more) which you wish you had known before you moved in:

Its worth being on the Facebook group for residents for lost mail, as this sometimes gets delivered to the wrong building

Please tell us about the good and bad aspects of living in your local area:

Nice, tranquil area with a family vibe and sense of community. Plenty of shops and amenities in nearby Horsham and Crawley areas, but transport is needed.

How has the building management responded to any problems or issues you have raised:

Always promptly responding to issues and requests and very accommodating.

Please share one thing (or more) which you wish you had known before you moved in:

Limited transport links. Ideally need a car to travel and access shops.

Please tell us about the good and bad aspects of living in your local area:

Good - location, noise pollution, quality of life, parking Bad - rental price rates, mess not being cleaned up....broken plastic has been in the car park on Holmbush Mews for months and has yet to be cleaned up... Worse - during the winter the sidewalks are unwalkable. Someone needs to take responsibility and salt the damn sidewalks. If you expect your tenants to walk on the road and risk getting hit by a car, you're out of your God damn mind. The bbq pits being out of commission. Open them back up and demand a refundable deposit for cleaning. If nobody wants to pay the deposit all the more reason THOSE people should not be hiring the pit in the first place.

How has the building management responded to any problems or issues you have raised:

Management on the ground are friendly and approachable

Please share one thing (or more) which you wish you had known before you moved in:

The bbq pits being out of commission. Really annoying that everyone gets the rough end of the stick for a few people being irresponsible

Please tell us about the good and bad aspects of living in your local area:

Been promised a local shop for many years now which still hasn't been delivered. Location is out of the way a bit but this doesn't bother me. Anti-social behaviour is increasing which is disappointing as the Green is no longer manned 24/7.

How has the building management responded to any problems or issues you have raised:

Very slow! Often asked for works to be carried out whilst I'm at home, but they normally let themselves in.

Please share one thing (or more) which you wish you had known before you moved in:

How much rent would increase whilst the services decreased. Definitely would have avoided