The Forge, NE1

Please tell us about the good and bad aspects of living in your local area:

It is close enough to walk into the city centre (an 8-minute walk to Newcastle central station) and the quayside but far enough away that it generally does not feel busy. My flat faced the courtyard, so it was usually quiet. If it was completely silent, you could sometimes hear trains in the distance, but they never bothered me.

How has the building management responded to any problems or issues you have raised:

Overall, the management team responded quickly to any issues I raised. The only real downside during my time there was the internet. I once went about a week without service. Although this was an issue with the provider rather than the on-site team, I think Grainger could consider a more reliable provider in the future!

Please share one thing (or more) which you wish you had known before you moved in:

Residents get 10% off at Sanco (pizza place) and gym classes are great

Please tell us about the good and bad aspects of living in your local area:

It’s always clean and never had any problems. If anything needs fixed it does straight away! I just wish there was a shop close

How has the building management responded to any problems or issues you have raised:

Promptly and swiftly. Had an issue with the dishwasher and washing machine and was sorted the next day

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how cold it gets in the winter in these flats and how hot in the summer!

Please tell us about the good and bad aspects of living in your local area:

Great central location, no free parking but carpark opposite (a little pricey), council tax expensive

How has the building management responded to any problems or issues you have raised:

Building management itself at Forge is friendly and good just Grainger is run quite badly as a company, hard to get hold of anyone about renewals or contract problems, viewings are a nightmare to book and get any response. Very pushy for money

Please share one thing (or more) which you wish you had known before you moved in:

Can't think of much, maybe go to the resident's events?

Please tell us about the good and bad aspects of living in your local area:

The facilities offered are great gym, a relaxing lounge area, well-maintained recreational spaces. The common areas are clean and inviting. No traffic noise and local to main train station

How has the building management responded to any problems or issues you have raised:

The team is always available to help and assist you .

Please share one thing (or more) which you wish you had known before you moved in:

Nothing. Everything was accessible through the app

Please tell us about the good and bad aspects of living in your local area:

Location is brilliant, ten min walk from train station, and into town centre, quiet area, parking not provided and parking options nearby are expensive

How has the building management responded to any problems or issues you have raised:

When there is a member of reception there it's brilliant, what baffles me is how there can be 2 full time members of staff working there during the day and at night there are periods of un-manned hours (unless the security guard has gone for a wander or a break?), guess that's where most of my rent goes ;)

Please share one thing (or more) which you wish you had known before you moved in:

The train tracks are quite loud if you're not used to background noise whilst trying to sleep, one beds are available and flats with balconies, it gets very very hot in the flat during summer and cold during winter thanks to the massive floor to ceiling windows