See how residents rate this development
23 total reviews
Some reviewers were offered an incentive for an honest review, regardless of rating
Experience
4.7
Value
4.7
Location
5.0
Facilities
4.7
Management
4.8
Design
4.7
Viewing 1-5 out of 23
Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.
Ali A (Tenant)
Verified Resident
Swan Street House, M4
Dec 2025
Amazing Place To Live
Ali A (Tenant)
Verified Resident
Swan Street House, M4
Dec 2025
Please tell us about the good and bad aspects of living in your local area:
Living in my local area has a good balance of convenience and community. There’s a decent range of shops, cafés and restaurants nearby, offering everything from quick essentials to nicer places for a meal out. We also have some lovely open spaces that are great for walking and getting fresh air. Transport links are generally reliable, with regular buses and easy access to main roads, though services can be slower during busy periods. On my street, parking can be a bit limited at peak times, but overall it’s manageable. Bin collections are consistent, and while there is occasional traffic noise, it’s not too disruptive. Anti-social behaviour is rare, and the neighbourhood feels safe and friendly.
How has the building management responded to any problems or issues you have raised:
The building management has always responded quickly and professionally to any issues I’ve raised. Even small problems are dealt with promptly, and they keep me updated throughout. It has been a smooth and reassuring experience overall.
Please share one thing (or more) which you wish you had known before you moved in:
One thing I wish I had known before moving in is how active and helpful the community is. You don’t really get that sense during a viewing. Residents and staff (Molly, Luke, Holly) are genuinely supportive, and it makes settling in so much easier. I’d also say to new neighbours that taking a little time to get to know the team and other residents really pays off, because everyone is happy to share tips and make you feel welcome.
Michelle Roscoe (Tenant)
Verified Resident
Swan Street House, M4
Nov 2025
Holly and all the team at swan house are amazing! Plus the homes speak for themselves !
Michelle Roscoe (Tenant)
Verified Resident
Swan Street House, M4
Nov 2025
Please tell us about the good and bad aspects of living in your local area:
Holly is amazing! She’s shown us around and helped us secure our dream home in less than 72 hours wow!!!
How has the building management responded to any problems or issues you have raised:
Amazingly quick and fast just how it should be! Feels like we live in a hotel
Please share one thing (or more) which you wish you had known before you moved in:
I knew it all, happy with everything actually :) thanks
Manager response
Hi Michelle, thank you for your kind words! We are so pleased you chose Swan Street House as your new home and love it as much as we do.
Posted by
Jaye Best, Resident Services Manager
Dec 2025
Aydan B (Tenant)
Verified Resident
Swan Street House, M4
Sept 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Worth looking into!
Aydan B (Tenant)
Verified Resident
Swan Street House, M4
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
The area is fantastic, I’ve lived in northern quarter/ancoats for a couple of years and absolutely love it
How has the building management responded to any problems or issues you have raised:
As mentioned before, some incredibly promptly and some with fairly vague answers and not for months, it’s hard to describe!
Please share one thing (or more) which you wish you had known before you moved in:
The windows don’t open which makes it incredibly hot in the summer, if you’re on a flat next to Romona you will be able to hear the music through your windows also
Manager response
Hi Aydan, Thank you for taking the time to leave such a detailed and considered review, we really appreciate your honesty and the chance to hear where things have worked well, and where we still have room to improve. It’s great to hear that you’ve enjoyed the building’s communal spaces like reception and the lounges, and that you’ve found the team responsive in moments that really mattered. We know those situations can be stressful, so we’re glad we could act quickly when it counted. We also take on board your feedback around the windows, balcony limitations, and apartment sizing, especially for couples. We always try to show potential residents a clear picture during viewings, but your comments are helpful in setting more realistic expectations moving forward. We also want to acknowledge the frustration you've felt regarding long-standing issues like the parcel system and window cleaning delays. You're absolutely right, some of these matters fall beyond the immediate team on site, but that doesn't mean they should be long-standing delays. Your feedback has been shared with the relevant management teams, and we'll continue to push for more consistent updates and progress. As for the terrace, you’ve raised some brilliant suggestions that are all ideas worth exploring, and we’ll certainly feed this into future improvement plans. Enhancing outdoor space for residents is something we’re keen to do more of, especially as people look for more flexible ways to enjoy their homes. Thank you again for your balanced feedback and for continuing to be part of the community here at Swan Street House. Your insights really do help us grow and improve.
Posted by
Jasmine Johnson, Marketing & Leasing Assistant - North
Oct 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Nicole leech (Tenant)
Verified Resident
Swan Street House, M4
Sept 2025
Reviewer was offered an incentive for an honest review, regardless of rating
We really enjoy the amenities within the building and how social the building is at meeting other tenants. We love the location and can’t wait to carry on the year in our new flat.
Nicole leech (Tenant)
Verified Resident
Swan Street House, M4
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
Swan street house has a perfect location for us, we are two students so need access to transport trams, busses and trains often all of these modes of transport are in walking distance of the flat we love it. There are loads of bars and restaurants in northern quarter and ancoats which we enjoy. We have chosen to park off site as parking within the building was too expensive however this did not effect our choice of apartment as we live the location and range of shops in the area.
How has the building management responded to any problems or issues you have raised:
They have helped us out straight away on move in day with any of our little hiccups.
Please share one thing (or more) which you wish you had known before you moved in:
I would have liked an appliance run down of what furniture is included within the flat, as we didn’t get to view our property before moving in . This was no issue at all.
Manager response
Hi Nicole, Thank you for such a lovely review. We are so pleased to hear you love Swan Street House just as much as us. We will always do our best to show the exact apartment you will be reserving but sometimes this may not be possible. We do offer virtual viewings, late evening viewings and weekend viewings to ensure we can be the most accommodating. We're glad to hear you love the area as much as we do, and hope you've made good use of the 15% resident discount at our next door neighbours Ramona and Firehouse! Thank you for being an amazing part of our community!
Posted by
Jaye Best, Resident Services Manager
Oct 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Mollie (Tenant)
Verified Resident
Swan Street House, M4
Sept 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Lovely apartments
Mollie (Tenant)
Verified Resident
Swan Street House, M4
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
Great location, within 5 minutes to the northern quarter and 10 minutes to Ancoats, lots of lovely restaurants, bars and cafes. A lovely vibe and very friendly people. Tram and bus stops are very local nd I have never had any issues with traffic noise or antisocial behaviour.
How has the building management responded to any problems or issues you have raised:
The staff have always been very friendly and helpful whenever assistance is needed.
Please share one thing (or more) which you wish you had known before you moved in:
Everything was as expected when I moved into the development
Manager response
Hi Mollie, We’re so pleased to hear how much you’re enjoying life at Swan Street House! It’s great to know that the apartment has felt like home and that the high standard of finish has made a positive impression. We’re also really glad you’ve been enjoying the amenities as our team works hard to keep shared spaces clean and welcoming. The events are something we’re especially proud of, so it’s brilliant to hear that they’ve stood out for you. Creating opportunities for residents to connect and build a real sense of community is something we’re passionate about, so your feedback means a lot. We're also happy to hear you're enjoying the local area. The mix of the Northern Quarter and Ancoats on your doorstep truly is one of the best things about living here, and we couldn’t agree more about the friendly vibe and amazing food spots nearby. Thank you again for your kind words and for being a valued part of the community!
Posted by
Jasmine Johnson, Marketing & Leasing Assistant - North
Oct 2025
Reviewer was offered an incentive for an honest review, regardless of rating
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Swan Street House, M4
Ranked 6th out of 68 in Manchester
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