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Ranked 1st out of 28 in Derbyshire
By Lovell Homes
3.71
Stephenson Grange hosts a collection of 2, 3 and 4 bedroom homes located in Holmewood, Chesterfield. As well as having good rail connections, the village is only a short drive away from the Derbyshire Peak District.
Facilities
Parking
Parking
Stephenson Grange, S42
Ranked 1st out of 28 in Derbyshire
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20 total reviews
Anon (Owner)
Verified Resident
Dec 2023
Anon (Owner)
Verified Resident
Dec 2023
Customer care on the build is terrible. We still hae outstanding snags from our home demo day, but after so much hassle, we can barely be bothered to chase. Our house, the osbourne has walls that are paper thin and literally we can hear our neighbour hoovering, talking and running up the stairs which sounds of thunder. It's really horrendous and has made me feel really depressed that I've spent this much money. If I had known the sound proofing issues before, I wouldn't have bought. We will put our house up for sale as soon as we are able to do so.
Miss R (Owner)
Verified Resident
Oct 2023
Miss R (Owner)
Verified Resident
Oct 2023
The development has been designed well, with properties along and then off of Feld Lane, easily accessible for those living on Cherry Drive. It will be even better when the small shops are built, along with the pub which has been seen on the plans. One issue is the Elizabeth House facility opposite properties as parking here is extremely, extremely tight with people double parking on the bend and road. More parking for Elizabeth House could have easily have been included in the plans as it is dangerous and there have already been some near misses. Looking forward to when street lights on Cherry Drive are completed due to there having been large holes dug- and then abandoned- for around 4 weeks as it is very very dark around here at night. There could have been more environmentally friendly methods used in these houses, solar panels etc.
Manager response
Thank you for your 4* review on your new home at Stephenson Grange. We apologise for the slow response in rectifying snags, your comments & feedback has been taken on board to be shared with the wider team on how we can improve in the future. Thank you again.
Posted by
Lily, Marketing Co-ordinator
Oct 2023
Anonymou S (Owner)
Verified Resident
Oct 2023
Anonymou S (Owner)
Verified Resident
Oct 2023
Often very slow to respond to issues. Poor communication between site team and customer care team and also with contractors. Good design in terms of houses and gardens not overlooking each other, however there is a problem at one end of the development with lots of parking on the road so you can't see round the corner. Poor grounds keeping, lots of areas are just overgrown with weeds. They mow the weeds every few weeks but no attempts to grass. House is very well designed in general with good layout but en suite is poorly designed with wasted space and badly positioned fittings.
Manager response
Thank you for your review on your new home at Stephenson Grange. Your feedback and comments have been taken on board to be shared with the wider team on how we can improve in the future. Thank you again.
Posted by
Lily, Marketing Co-ordinator
Oct 2023
Jonathan U (Owner)
Verified Resident
Oct 2023
Jonathan U (Owner)
Verified Resident
Oct 2023
The development is nice and quiet (when construction work allows). It's got plenty of green space around and great access to several nearby amenities and transport links. We really love the walking trails in our area, and we can't wait for the green spaces on our streets to be finished.
Manager response
Hi Jonathan, Thank you for your 4* review on your new home at Stephenson Grange. We appreciate your comments and feedback which will be shared with the wider team.
Posted by
Lily, Marketing Co-ordinator
Oct 2023
Rachael B (Owner)
Verified Resident
Oct 2023
Rachael B (Owner)
Verified Resident
Oct 2023
Houses and layout of the development are great. Still some tidying to do as still being built. Green areas need to be sorted as some are just left to be wild and litter everywhere. Site manager is good, customer services need a lot of chasing to get issues sorted. Took nearly a year to get snagging elements sorted
Manager response
Hi Rachael, Thank you for your 4* review on your new home at Stephenson Grange. We are pleased you are happy with your home, your feedback and comments regarding snagging & our Customer Care team have been taken on board to be shared with the wider team for future improvements. Thank you again.
Posted by
Lily, Marketing Co-ordinator
Oct 2023
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews