Simple Life at Wellington Park, SR5

Please tell us about the good and bad aspects of living in your local area:

Excellent location - very close to the A19 and Sunderland city centre. Sainsbury’s and Lidl are both a 5 minute walk away. Bus stops are literally at the end of the estate. Metro is about 20 min walk away. Only downside to location is that the development either backs onto an industrial estate, a main road, or a social club. Can be noise during night especially from industrial estate.

How has the building management responded to any problems or issues you have raised:

Yes but only when raised through maintenance portal.

Please share one thing (or more) which you wish you had known before you moved in:

Rent went up £100 a month the first year which was a big increase as our wages haven’t gone up £100 a month. Hoping it doesn’t go up £100 this year as we will soon be priced out. No viewing are allowed before you sign the lease. They say they maintain the front of your property but that only means cutting. Any reseeding, levelling, or weeding has to be done by yourself (this was a response I got from asking them to reseed grass in front of the property I rent).

Please tell us about the good and bad aspects of living in your local area:

I have no issues with the local area. Everything you would need is close by. The other residents in our area are lovely.

How has the building management responded to any problems or issues you have raised:

The emergency repair was dealt with quickly. The flooring issue was not.

Please share one thing (or more) which you wish you had known before you moved in:

The rent increase. It is quite drastic for a small house

Please tell us about the good and bad aspects of living in your local area:

Easy access to supermarkets and transport links. Located on a busy road, noisy. Area outside of close also not regularly maintained by council unless a complaint is created.

How has the building management responded to any problems or issues you have raised:

The do take time to respond and still pass you on to third parties

Please share one thing (or more) which you wish you had known before you moved in:

Wish I knew the houses was located on a busy road and near an industrial area

Please tell us about the good and bad aspects of living in your local area:

Area is very nice. Good shops etc surrounding and nice and quiet. Supermarket practically on doorstep

How has the building management responded to any problems or issues you have raised:

They’ve responded well to any issues we’ve had and repairs etc

Please share one thing (or more) which you wish you had known before you moved in:

The rent increases of £100 a year was not something I expected and is very worrying. If this was looked into and reduced each year in line with pay increases and cost of living I would be extremely happy as I can’t fault them other than that

Please tell us about the good and bad aspects of living in your local area:

It’s an enclosed space which is nice but it’s right next to a main road so can be a little noisy. There’s loads of shop nearby and the bus runs along the main road which is convienient. Parking is good as we have 2 spaces each which everyone is respecting.

How has the building management responded to any problems or issues you have raised:

No however the maintenance app is very difficult to use and there is no way to reset your password.

Please share one thing (or more) which you wish you had known before you moved in:

Check which way the garden faces if you like that kind of thing