Simple Life at Freight Village, NE8

Please tell us about the good and bad aspects of living in your local area:

This development is close to Newcastle city centre and very close to the local metro station. There is a local Asda 5 minutes walk away which is ideal! Parking is great as we have two off-street spaces. There is a lot of noise on the estate due to it still being under construction which does leave you car constantly dirty! There always seems to be police on the estate (woken up at 2am once by police as cars keep getting broken into) and a letter was received from the local community policing team advising of high anti social behaviour in the area. I wouldn’t exactly say I felt safe here but haven’t personally had anything happen. The house is fairly small downstairs and the walls are very thin - we can hear next door quite a lot. We’ve had major issues with the strange heating system that is installed in this development - still not resolved and had engineers out 8 times between January and March - no compensation received from Simple Life even though we had no heating on each occasion. This issue isn’t currently affecting us as it’s summer but I can foresee it happening again.

How has the building management responded to any problems or issues you have raised:

Yes but not in a timely manner. Still have ongoing issues.

Please share one thing (or more) which you wish you had known before you moved in:

Area has a high rate of anti social behaviour which leaves tenants feeling unsafe.

Please tell us about the good and bad aspects of living in your local area:

Perfect location for local amenities. Easy accessible to get the bus or metro into the main city centre of Newcastle. Very quiet estate, plenty of parking for any visitors you may have.

How has the building management responded to any problems or issues you have raised:

No problems in the property have been found so have not needed to contact building management.

Please share one thing (or more) which you wish you had known before you moved in:

I had personally been looking for a rental property for quite some time so just wish I had of known about this company sooner. Because it's a new home it makes it feel more your own.

Please tell us about the good and bad aspects of living in your local area:

Very close to metro and grocery shops which is useful. Lots of anti-social behaviour and car break ins every week.

How has the building management responded to any problems or issues you have raised:

Never had any building issues but others have said it takes a while for repairs to be done.

Please share one thing (or more) which you wish you had known before you moved in:

Be aware they increase the rent every year by 10%. Don't live on the front street (freight sidings) as antisocial kids/teens kick your doors throughout the day and night. Lock your cars as every week there is a car break in. Simple life do not do much to help such as fencing off from the street.