Rayners Green, CB7

Please tell us about the good and bad aspects of living in your local area:

aftersales shockingly poor. Customer service team ill equipped to handle basic queries. Offered site visits to show/explain and highlight the issues. No responses

Please share one thing (or more) which you wish you had known before you moved in:

I wish i had known how poor the customer service and aftersales team were. I've wasted so much time and effort trying to engage with them. Execs at the top not interested and wont reply to letters. Pointless, toothless process/team.

What is the best feature of your home:

Not sure why this is relevant to posting a poor performance review of Hill Residential.

Please tell us about the good and bad aspects of living in your local area:

Very welcoming village with everything you need, can’t see us leaving now we have moved here. It’s just what we want

Please share one thing (or more) which you wish you had known before you moved in:

That make sure you register and use the warranty on appliances

What is the best feature of your home:

The garden is really good for a new build and lots of space

Please tell us about the good and bad aspects of living in your local area:

Good range of shops (Morrisons on site and Coop in the village) Quite area not a lot of traffic or noise

Please share one thing (or more) which you wish you had known before you moved in:

The road have still not be laid which might cause damage so cars if not driven carefully

What is the best feature of your home:

Use of space, good amount of storage for a new build house.

Please tell us about the good and bad aspects of living in your local area:

Great location and amenities, Fordham is a lovely village with lots of local shops, you wouldn’t actually need to drive anywhere if you didn’t want to

Please share one thing (or more) which you wish you had known before you moved in:

Check out the garden layout as the work on this was done quickly and not up to standard of what you would expect

What is the best feature of your home:

I be love the kitchen and living room layout and the bedrooms are all a great size

Please tell us about the good and bad aspects of living in your local area:

The village has all the local shops, pubs, hairdressers etc you would need. Hill has also added a retail space on the entrance to the site that opens shortly, providing even better availability for those living in Rayners green.

Please share one thing (or more) which you wish you had known before you moved in:

Wouldn’t change anything after moving in, very happy with our home.

What is the best feature of your home:

The garden size is very good for a new build, plenty of room for various garden designs.