Myton Green, CV34

I wish we could enjoy the living in the new house and the area. But this has been spoiled by a mistake and the process of trying to deal with it. We have lost about 4 square meters of our garden territory due to the orientation of two main fences. We had to move in quickly because we signed part exchange with Miller Homes. We are not professionals and it took us a little while to realize the mistake. Miller Homes initially tried to correct the mistake but one of our neighbours resisted and wanted to capitalize from the mistake. As a result, Miller Homes decided not to change either of the two fences. It took 7 months for Miller Homes to find out that they might be legally safe (they believe they are), before telling us their decision and that we should not bother about such a loss. It is questionable whether they really care all customers – I feel it was their legal position that they cared more. Miller Homes’ fence contractor actually changed that special neighbour's front garden to what they wanted, without our consent. Our neighbour told us to blame Miller Homes and Miller Homes told us that they couldn’t manage their contractor. It is a matter of fact that we didn't get what we paid for in the design. My partner has been very depressed and I am very worried about her. The house does not mean anything to us anymore. We need some fairness. I strongly suggest all customers carefully check the garden boundaries when you move in. Miller Homes use contractors to make the fences and there have been multiple mistakes at our site in terms of fence position and/or fence direction. I wish Miller Homes conducted a check when their contractors did the work.