Milard Grange, LU5

Management fees are high and was tricked into this at point of sale (the builder withheld information). Developer (countryside properties) have the worst customer service and are not willing to help fix issues.

Luckily no major issues and house was built to a good standard although I do know neighbours who have had serious issues with their plots.

Please tell us what you like and dislike about this area:

Poor public transport links , walkable to shops but pathways are dangerous. This should have been considered and factored in to the development.

Quiet , scenic , spacious estate. Good plot types.

Parking is good.

Largest house type has the worst plot size in terms of drive and gardens , doesn’t make sense…

Please share one thing (or more) which you wish you had known before you moved in:

Lovely estate. Few teething issues which hopefully will be resolved shortly as more people move in.

I recemend the estate but select your builder with caution.

How has the building management responded to any problems or issues you have raised:

It was HELL fighting this developer to get issues fixed thet needed to be fixed. Luckily they were minor but still unacceptable we was left in such a situation.

Please tell us what you like and dislike about this area:

The open spaces around the development is really good, public transport via bus is also very good, Bon collections and parking areas are also excellent. We don’t get much traffic noice at present, there has not been much antisocial behaviour of note to me.
We could do with more shops like local convenience stores and restaurants/ cafes in the area as this is still lacking

Please share one thing (or more) which you wish you had known before you moved in:

This is a very good development site I would definitely recommend moving here. I think once the proposed school comes in the area and more shops and restaurants/ cafes come into the area this area will be even better.

How has the building management responded to any problems or issues you have raised:

Countryside have always responded to us when ever we have raised an issue and they have always sorted the issues out.

3

Facilities

5

Design

5

Location

5

Value

5

Management

Please tell us what you like and dislike about this area:

I leave here one and half years and still, there is not even one shop or restaurant a part of one lovely bar and dominos pizza. Maine Park is still not finished.

Please share one thing (or more) which you wish you had known before you moved in:

Make sure everything is perfect before you move in because a soon as you pay for your property they will stop care of you

How has the building management responded to any problems or issues you have raised:

We still have some issue that needs to be fixed but I will probably pay someone to fix , them before ask them to do it for me because they are not reliable

2

Facilities

3

Design

4

Location

4

Value

1

Management

Please tell us what you like and dislike about this area:

Range of shops and restaurants locally is great and the location is great for commuting. The local bus routes seem are lacking slightly there is a bus available to get to main towns but the schedule is not as often as we would like. Our street is great to live on, great community.

Please share one thing (or more) which you wish you had known before you moved in:

Wish I’d known about the water works nearby have some smelly days (although thankfully not often at all). I love the community here though the neighbours are all very friendly and I’ve made loads of friends here.

How has the building management responded to any problems or issues you have raised:

We have struggled to get minor fixes completed which is a shame.

4

Facilities

5

Design

5

Location

4

Value

3

Management

Please tell us what you like and dislike about this area:

This new local area is beautiful and has a very nice community feeling, the landscaping is nice to look at and the public transport links are good via bus or the closes station is leagrave. Bin collections are timely and we have a great service that come and clean them too! There’s no traffic on the road we live on hence why we chose it and facing the forest, there’s no road, just the sound of birds! No anti social behaviour but the area is known to have the motor cycle junkies go through it which can be annoying. At present, there’s a lovely coffee shop on the development with amazing food (halal too) and a domino’s. The shops and nursery have been delayed opening but they’re on track. Lovely area, only thing I would say as a negative is the Childrens parks are a bit small.

Please share one thing (or more) which you wish you had known before you moved in:

Wish we had known that there was bike track as that noise can be quite annoying

How has the building management responded to any problems or issues you have raised:

Yes all resolved, at the beginning we were sent emails to confirm work had been completed which was reassuring but in the end all was resolved

Please tell us what you like and dislike about this area:

The area we live in is a lovely area with lots of parks soon to be open the only downside is there is no shop within walking distance

Please share one thing (or more) which you wish you had known before you moved in:

We don’t wish to have know anything else before moving in other than being able to have viewed the property before moving in

How has the building management responded to any problems or issues you have raised:

Manager have responded Quickly and efficiently to any problems we have reported

The property management have been very prompt with their service. We have no complaints and are very happy with our decision. Thank you countryside properties.

Please tell us what you like and dislike about this area:

When we looked at the house, we knew we had found our home. We love the area as well as the development. The landscape is well looked after. We have a lovely view of the woods and it helps us stay connected to nature.

Please share one thing (or more) which you wish you had known before you moved in:

Wish we had known that there’s goning to be no grocery stores around

How has the building management responded to any problems or issues you have raised:

They are quick to attend to snags. The customer service is always on top of any complaints and get it sorted quickly and promptly

Please tell us what you like and dislike about this area:

Parking , bin collection – excellent
Range of local shops and transport links – need to be improved.

Please share one thing (or more) which you wish you had known before you moved in:

My overall experience in buying Millard grange new home is good .

How has the building management responded to any problems or issues you have raised:

It takes a couple of days to get response . But they come and fix on schedule date .

4

Facilities

4

Design

4

Location

4

Value

5

Management