Keepers Green, PO19

Keepers Green, PO19

By
Hill
2nd
Ranked 2nd out of 19 in West Sussex
4.20 (22 reviews) 4.20 (22 reviews)
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This development has an adequate number of verified resident reviews written in the last 12 months.
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Category Scores

4.14
Facilities
4.27
Design
4.68
Location
4.14
Value
3.91
Management

Situated close to the heart of Chichester, Keepers Green offers a wide range of beautifully designed, contemporary homes. Features such as communal cricket ground, a community pavilion and community garden make it a peaceful neighbourhood for all to enjoy.

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Reviews

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Disappointed

Verified Resident
Verified Resident
Review Date Jul 2021

Although I am happy living in my new home, I have been very disappointed with the quality and finish of the property. Certainly not what I was expecting from a 5* builder.
I had been promised a completion date before Christmas 2019. The date kept being put back. Eventually I moved in in April 2020 and the house had not been finished to correct spec.
I have had endless conversations with customer service, but am always made to feel that I am making a fuss.
Overall I would say that I am very disappointed.
My heating bills are three times what they were – I moved from a much bigger house and had been led to believe that this new property would be energy efficient.

Please tell us what you like and dislike about this area:

Love living in Chichester
Dislike residents parking with one wheel on pavement in the street where I live

Please share one thing (or more) which you wish you had known before you moved in:

Lack of energy efficiency

How has the building management responded to any problems or issues you have raised:

Initially responded in a timely manner, Covid permitting.

2
Facilities
3
Design
3
Location
3
Value
3
Management
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Beautiful home, but staff will ruin your buying experience

Verified Resident
Verified Resident
Review Date Jul 2021

We love the design of our home, which is why he continued to keep our house (rather than pull out) throughout the horrible experience that hill homes gave us. It started from the day we showed interest in our home. The sales guy has to be one of the rudest persons I have ever met. We are a young couple and he made it clear on multiple occasions he didn’t take us as serious buyers. We were messed about for 10 months. None of the sales staff knows what’s going on so don’t count on them for accurate updates on your home. We finally got into our home after 10 months of waiting and still the day we moved in was one of the worst experiences of my life. As I said earlier, if we didn’t love the home build so much I would have dropped the house.

The staff are complete clueless on their homes as well as how to provide customer service… especially when you are buying a 1/3 of a million ££ home…

Over all, house is lovely! But hill homes staff are people I will never want to run into again.

Please tell us what you like and dislike about this area:

There is a lot of good aspects about our area. It’s quiet, local to town, next to food shops, family orientated, lots of parks to walk the dogs. I wouldn’t say there is any cons about our location!

Please share one thing (or more) which you wish you had known before you moved in:

Change your sales staff. When people are spending thousands of dollars we deserve to be treated like human beings.

How has the building management responded to any problems or issues you have raised:

Good, anytime we need something fixed, Phil is here quickly to fix it !

3
Facilities
4
Design
4
Location
3
Value
1
Management
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Location

Number of developments 11

4.08

Average rating based on 106 reviews

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