Howard Court, HP11

Please tell us about the good and bad aspects of living in your local area:

There are no bad aspects of living in this area - location is very central with good transport links and and easy access to the shops and restaurants.

How has the building management responded to any problems or issues you have raised:

The building management responds to all problems incredibly fast and efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

The most important insight is that you need to pick your parking spot wisely.

Please tell us about the good and bad aspects of living in your local area:

I’m very happy with the location. Everything I need—shops, restaurants, and open spaces—is within walking distance. Transport links are convenient, making commuting easy. The area feels safe and pleasant

How has the building management responded to any problems or issues you have raised:

We recently had an issue with our oven, and I wanted to share how impressed we are with the service. As soon as I emailed about the problem, Sofia responded immediately. She quickly arranged for the issue to be checked and resolved. This is not the first time I’ve sent an email, and Sophia arranged everything so quickly for me, which is really great. A big thanks to Ryan as well, who came promptly and replaced the oven for us. My husband and I are really happy with how efficiently everything was handled. We feel reassured knowing that any problems in our flat are addressed so quickly and professionally.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how quickly the management responds to any maintenance issues. so efficient !

Please tell us about the good and bad aspects of living in your local area:

It’s basically part of town, that’s how close it is to everything - nice shops, groceries, restaurants, etc! Excellent transport links - less than 5 mins walk from the bus station and 15 mins walk from the train station. The only reason I gave the value a 4* is due the the soundproofing which could be better for my flat which is right by a road so there’s a fair amount of traffic noise and maybe a bit more of a private patio would be nicer for full privacy and homely feel. Besides those bits, it’s great and I’d recommend!

How has the building management responded to any problems or issues you have raised:

Sofia and Ryan are prompt and really helpful in answering any of my questions and keen to get the job done to any requests. Even simple things like accommodating moving my personal post box to a height I can reach it which was really nice of them. Sofia was particularly fantastic as she initially showed me the property and supported me throughout the process.

Please share one thing (or more) which you wish you had known before you moved in:

Only WiFi works in my apartment, no O2 cell service, but I don’t mind that as my WiFi is great and it’s probably dependent on your phone provider. One point to really think about is where your flat is positioned. What you might not hear when viewing or bother you then, you may not be able to get to used to after, like the noises from traffic, lift and people speaking (outdoors and indoors just outside flat). However, I personally can deal with it because as soon as I shut any room door and I’m not in my hallway entrance, I can’t hear the indoor noises at all, just outdoor maybe. That’s the only point I have that I feel can be improved, and that’s very particular to my flat, this may be unlikely for most the flats in the building. Everything else is great!

Please tell us about the good and bad aspects of living in your local area:

Good range of shops and restaurants and really good accessibility, overall good living situation the main issue is visitor parking is not available at all and visitors have to pay for parking on the local streets and those spots are not always available.

How has the building management responded to any problems or issues you have raised:

Ryan and Sofia responded to my issue and it was sorted out within an hour or two, I had a few odd things that needed sorting and by the time I was home they were all done which is really helpful and appreciated.

Please share one thing (or more) which you wish you had known before you moved in:

The community is really nice and the accessibility to town as well as the gym. Everyone who works at the reception is always helpful and nice and welcoming. The courtyard and parking situation is a bit difficult sometimes, especially right now the neighbours keep the bigger bins out in the courtyard which is unhygienic and reduces the overall space in the courtyard. The lack of visitor parking can be difficult to deal with.

Please tell us about the good and bad aspects of living in your local area:

Good location with great communication links, close by shopping centre, close to towns like Marlow with great riverside walks

How has the building management responded to any problems or issues you have raised:

Always prompt repairs and maintenance, in the house cleaning

Please share one thing (or more) which you wish you had known before you moved in:

Yearly rent increases, poorly designed heating and water heating systems