Folio London at St James, SE1

Folio London at St James, SE1

Folio London
Ranked 38th out of 142 in South East London

Rating Details

4.14 (based on 5 reviews) 4.14 (5 reviews)

Excellent

20%

Very Good

60%

Average

20%

Disappointing

0%

Very Poor

0%

Category Scores

4.20
Facilities
4.00
Design
4.80
Location
4.20
Value
4.00
Management

Folio London at St James is a large development of flats, maisonettes and houses designed in the 1980s. These homes range from one to four bedrooms and are located close to the local amenities of Old Kent road, within in walking distance to the tube and overground stations.

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Reviews

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A Home for Me & You

Verified Resident
Verified Resident
Review Date Aug 2019

From the moment we put the deposit down for our home to the moment we moved in everything went smoothly and Folio made the whole experience a thousand times better. They are reliable and all around thorough with their moving in process giving you all information needed.

Living as a folio London residence is wonderful. Their assistance with repairs and damages are always reliable and efficient they have out of hours service for emergencies and it gives all residents reassurance that they will receive immediate service.

Renting is a delight they gave me vouchers when I moved in that allowed me to purchase a few essentials and I feel free to make the house feel like home to my taste with their offer of furnished and unfurnished options.

I would add that they can do more in regards to contractors and follow ups the service is great but I feel it can be better as still awaiting new windows.

Please tell us what you like and dislike about this area:

I dislike the cyclist that ride by at full speed. As a residential are its dangerous they should have speed limits

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about Folio before they should advertise a lot more !!! I would have moved with them sooner

5
Facilities
5
Design
5
Location
5
Value
5
Management
User submitted image of  Folio London at St James, SE1
User submitted image of  Folio London at St James, SE1
User submitted image of  Folio London at St James, SE1
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Good management

Verified Resident
Verified Resident
Review Date Aug 2019

I was a tenant in this estate before Folio London took over so I watched them intensely at the start. There were a few teething problems at the beginning with a high turner over of site managers but after a while and after the estates complaints on several issues finally we were heard by the directors of the company and there was a change. The staff issued that tenants came first and improved the conditions of housing and froze rents until sufficient work was completed in the estate. They also employed a professional housing officer to be on site twice a week. This made a difference by making staff more accessible, plus they employed someone with tenacity and ‘ staying power’. This person has been on the estate longer than previous staff and we are grateful for this.

Please tell us what you like and dislike about this area:

St James Estate is a quiet and pleasant place to live. It has good transport links to the Old Kent Road. From there you can be in Central London in 20 to 30 minutes without traffic. We are close to the major sight seeing places. There is a cycle path to Greenwich or London Bridge and further. We have two major supermarkets accessible within 5 and 7 minutes.
I find the neighbours are pleasant even though it doesn’t have the same community feel as it did when I arrived 10 years ago.
Sometimes the drug dealers use the secluded places in the estate to do their drug business and it gives the estate a bad reputation.
The police are often informed and this deters the drug dealers.

Please share one thing (or more) which you wish you had known before you moved in:

I wished I had known that my rent was the highest on the street and that was amongst houses with 3 bedrooms. It still remains one of the highest but I found out that was because mine was the most modernised house at the time.

4
Facilities
4
Design
5
Location
3
Value
4
Management
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Nice Area to live

Verified Resident
Verified Resident
Review Date Aug 2019

Moved in to the area few months back and we like it so much. as everything is close to us, no need to travel far to get things done. The flat is good and spacious enough for the family. The service so far is exceptional, whenever you request something it doesn’t take long to get a reply but most importantly done with in a good time frame.

5
Facilities
4
Design
5
Location
4
Value
5
Management
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Decent place to live

Verified Resident
Verified Resident
Review Date Aug 2019

The neighbourhood is nice and the location is excellent. The flat is good value and the management is attentive though maintenance is slow at times. After hours service needs to improve also, but on balance it is a decent place to live.

Please tell us what you like and dislike about this area:

Easy to walk or cycle to central London. Some drug dealers nearby.

Please share one thing (or more) which you wish you had known before you moved in:

No plumbing for dishwasher.

4
Facilities
4
Design
5
Location
5
Value
4
Management
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Average

Verified Resident
Verified Resident
Review Date Apr 2020

Folio, and by extension Notting Hill Genesis, aren’t the greatest for taking care of details or for communication. Sometimes it’s difficult to get what you need. Still, the place is cheaper than market rent and the location is good, aside from the gangs that operate in the area.

Please tell us what you like and dislike about this area:

Close to central London, but lots of drug dealing.

Please share one thing (or more) which you wish you had known before you moved in:

The level of damp.

How has the building management responded to any problems or issues you have raised:

Sometimes, they’ve responded after a delay, sometimes not at all.

3
Facilities
3
Design
4
Location
4
Value
2
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Resident photos

Image of Folio London at St James, SE1
Image of Folio London at St James, SE1
Image of Folio London at St James, SE1
Image of Folio London at St James, SE1

Location

About Folio London

Folio London is a leading Build to Rent property developer creating new-build homes across the capital. It's on a mission…
Number of developments 21

4.23

Average rating based on 63 reviews

View developer