Emporium House, RG1

Please tell us about the good and bad aspects of living in your local area:

It is fantastic , I have been here since 2023 and I won't move out to any other place in Reading. Less than 10 minutes walk to Reading station and market

How has the building management responded to any problems or issues you have raised:

Fast and on time, really caring and responsible on issues

Please share one thing (or more) which you wish you had known before you moved in:

How friendly are the staff and all facilities available

Please tell us about the good and bad aspects of living in your local area:

We like it here as it is town center and everything is in walking distance. Reading Train station is 10 mins walk from here and Sainsbury's is 5mins walk. We dont drive but we dont miss not having a car.

How has the building management responded to any problems or issues you have raised:

Yes management is quick to address and resolve any issues raised.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing as such, we were always kept in the loop and staff was always transparent

Please tell us about the good and bad aspects of living in your local area:

The area is central and bustling with a wide variety of local shops, restaurants, and bars, offering excellent convenience for daily needs and leisure. Transport links are robust, with easy access to buses, and train stations, ensuring seamless connectivity. However, parking is exclusively paid, which can be a minor inconvenience for drivers. The street is lively, with regular bin collections and minimal anti-social behavior. Traffic noise is quite high give the close to highway path. Overall, it’s a vibrant and practical place to live.

How has the building management responded to any problems or issues you have raised:

Overall, everything is fine, but the building manager struggles to maintain control over less respectful co-tenants. Particularly praiseworthy is Mr. Piotr from maintenance, who consistently ensures the building is well-kept. At the reception, Tsvetomir stands out—unfortunately, he is the only one—coordinating numerous activities, resolving daily inconveniences, and handling small utilities with dedication and efficiency. Their efforts significantly enhance the living experience and make a real difference.

Please share one thing (or more) which you wish you had known before you moved in:

I’d advise new tenants to check how long the hot water takes to heat up for a shower and to ensure the toilet drains behave normally.

Please tell us about the good and bad aspects of living in your local area:

Cleaners work hard and always do their best to keep the place clean and tidy, even when some residents leave behind a mess after parties. Location is great and easy to go anywhere and close to train station. The bad things are the bin collection sometimes are late by the council or some kids playing loudly in the courtyard.

How has the building management responded to any problems or issues you have raised:

Peter, the electrician/maintenance technician, is always quick to respond whenever assistance is needed. He is approachable, efficient, and ensures that maintenance issues are resolved promptly. His dedication and willingness to help are greatly appreciated and contribute to a positive living environment.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is that the community is generally friendly and the maintenance team is very responsive whenever issues arise. However, it also helps to know that, like any shared living environment, there may occasionally be noise or mess left behind after residents host gatherings. Being respectful of shared spaces and considerate of your neighbours makes a big difference and helps keep the community enjoyable for everyone.

Please tell us about the good and bad aspects of living in your local area:

The property is in an excellent location, with the town centre, Reading Train Station, and The Oracle all within easy walking distance. Both covered and open allocated parking spaces are available. The bin collection facilities are well maintained, making the property convenient and easy to live in.

How has the building management responded to any problems or issues you have raised:

They responded to the issues promptly, and the maintenance team did an outstanding job resolving everything professionally and efficiently. Special kudos to Pirito for the excellent work in repairing the ceiling cracks, including filling and painting them to a high standard. Pirito was highly professional, responded quickly to the issues, and ensured the work was completed with great care. Thank you for the excellent service!

Please share one thing (or more) which you wish you had known before you moved in:

Nice place with all amenities and communal living with various nationalities.