Emporium House, RG1

Please tell us about the good and bad aspects of living in your local area:

Reading city center is great. Emporium house is located very near the train station. The area overall feels safe.

How has the building management responded to any problems or issues you have raised:

Maintenance requests are handled promptly (we submit via an app)

Please share one thing (or more) which you wish you had known before you moved in:

Water in Reading is very hard- be prepared to remove a lot of limescale.

Please tell us about the good and bad aspects of living in your local area:

The location is very convenient, with Reading High Street just a 5–10 minute walk away, offering a wide range of shops, restaurants, and cafes. Grocery stores are also close by, making everyday shopping easy. The property is about 7 minutes from Reading railway station, which provides excellent transport links for commuting.

How has the building management responded to any problems or issues you have raised:

The building management has been very responsive and professional in dealing with any issues we’ve raised. The maintenance team acts quickly, and problems are usually resolved within a short time. Communication has been clear and helpful, which makes the overall experience smooth and reassuring.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, there isn’t anything significant we wish we had known before moving in. Our experience has matched our expectations, and everything has been straightforward and positive so far.

Please tell us about the good and bad aspects of living in your local area:

The apartment building is located at the heart of town, close to most amenities and also easy access to transport links . Noise from vehicles and pedestrians is greatly reduced which makes it condusive. For over 3 years of renting in the apartment there hasn't been any record of anti-social behaviour.

How has the building management responded to any problems or issues you have raised:

I had a water leak from one of my waste water pipe, and accesssment was carried out sameday and issue resolved the next day.

Please share one thing (or more) which you wish you had known before you moved in:

My experience so-far haven't given me any reason to regret

Please tell us about the good and bad aspects of living in your local area:

Fantastic public transport connections, via bus taxi and train all within walking distance of the property. Lots of bars, shops and open spaces to explore and visit. Slightly noisy during the late afternoons and evenings with children using the courtyard as a playground…but this is being dealt with as we speak. Fantastic support from the Emporium House Team

How has the building management responded to any problems or issues you have raised:

Management have been prompt, effective and helped sort any issues or answer any questions I have

Please share one thing (or more) which you wish you had known before you moved in:

Can’t think of anything extra I would put in here for myself. But definitely helped looking in a variety of apartments to get a feeling of location, the view from the windows and overall noise levels. But this was something I personally had in mind before the viewings. Useful to consider though for some

Please tell us about the good and bad aspects of living in your local area:

Living in this area has been a great experience. There is a wide range of high-quality local shops, supermarkets, and restaurants offering different cuisines, all within easy reach. The area feels lively but still comfortable and safe. Public transport is very convenient, with regular buses and nearby train connections that make commuting simple. Open spaces and parks are well maintained and perfect for walking or relaxing. On the street, parking is generally manageable, and bin collections are reliable and on schedule. Overall, it’s a pleasant, well-connected place to live with everything you need nearby

How has the building management responded to any problems or issues you have raised:

The building management has been responsive and professional. Any issues raised were handled promptly, with clear communication and efficient follow-up to ensure everything was resolved satisfactorily.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how active and inclusive the community is. The building management and residents make a real effort to recognise and celebrate major festivals from different cultures and religions, which creates a very welcoming atmosphere. It’s something you don’t really notice during a viewing but makes a big difference once you live here. I would also recommend new neighbours get involved in these events, as it’s a great way to meet people and feel part of the community quickly.