Clippers Quay, M50

Please tell us about the good and bad aspects of living in your local area:

Residents team always willing to help …! Shout out to Darren …..! The environment is very safe …..! I love the kind people that live here

How has the building management responded to any problems or issues you have raised:

Excellent always responding on time ….! Always willing to help

Please share one thing (or more) which you wish you had known before you moved in:

I am not a pet friendly person ….! But once I moved from Taylor to Syren my problem was solved

Please tell us about the good and bad aspects of living in your local area:

Close to co op, convenient for taking tram to anywhere, the view of river is peaceful and serene, bin collection is organised, very few anti social

How has the building management responded to any problems or issues you have raised:

Quickly to solve problems. Every issues are able to resolve with clear communication.

Please share one thing (or more) which you wish you had known before you moved in:

The size of bed, direction of the apartment (windows) directly affect how much sunlight shine to it

Please tell us about the good and bad aspects of living in your local area:

Great management team, very respectful and responsive. Convenient location to transportation links and grocery stores.

How has the building management responded to any problems or issues you have raised:

They clearly prioritize maintenance issues and always address questions and concerns promptly.

Please share one thing (or more) which you wish you had known before you moved in:

Good - the management team seems genuinely vested in the well-being of the tenants.

Please tell us about the good and bad aspects of living in your local area:

Local bar downstairs, coffee shop and barbers. As well as this, there’s a gym, a lounge and many outdoor areas that are lovely. Bins are accessible and taken out automatically. Car park downstairs.

How has the building management responded to any problems or issues you have raised:

Responded to broken furniture and washer malfunctioning.

Please share one thing (or more) which you wish you had known before you moved in:

How much the rent is raised each year - sometimes it is a lot.

Please tell us about the good and bad aspects of living in your local area:

I personally think that it is a great area as I like that it is 10 minutes away from the city centre via the tram or 10 minutes away from media city via the tram. Perfect for me. The complex is on Trafford Road however, which is a very busy road with vehicles including lorries and buses. Therefore, it’s very loud even with the windows open as there is a constant sound of engines plus regularly sirens from emergency vehicles.

How has the building management responded to any problems or issues you have raised:

We have complained many times, but they always send back a diplomatic carefully worded response suggesting we discuss our concerns further in person. It feels like they do not listen and try to suggest talking in person as they think we are scared to. I am not scared to I just can’t be bothered to waste my time talking to someone who will not listen

Please share one thing (or more) which you wish you had known before you moved in:

Be careful of the annual rental increases. Yearly, ours has gone up by £250 since moving in. Plus £125 pcm for parking. It’s also hard to get a parking space as there’s a wait for spots.