Capella Court, CR8

Please tell us about the good and bad aspects of living in your local area:

Calm and safety area, 10 min by walk to the huge Tesco store and 15 minutes to the train station. Free parking in front of the building.

How has the building management responded to any problems or issues you have raised:

Every time every single issue has been done on time.

Please share one thing (or more) which you wish you had known before you moved in:

That it will be no possibility to clean windows cause they are above the road.

Please tell us about the good and bad aspects of living in your local area:

There are some shops nearby and tesco extra is only 15 minutes away from the place. There is a station nearby witb easy access to central london

How has the building management responded to any problems or issues you have raised:

Some of the issues were resolved however not all were resolved

Please share one thing (or more) which you wish you had known before you moved in:

The location is not as good as I expected. I would rather live somewhere closer to purley extra

Please tell us about the good and bad aspects of living in your local area:

I have had a mixed experience at Capella Court. On the positive side, the common areas are pleasant and well-lit, which enhances the living experience. Additionally, the property manager, Jay, is very cordial and approachable, always ready to assist the residents. However, there are several areas that urgently need improvement. The trash disposal area is often disorganized and not picked up for extended periods, leading to unsanitary conditions. General cleanliness in the building is lacking, with visible dirt and debris in shared spaces. Furthermore, one of the elevators is consistently out of service, which causes inconvenience, especially during busy hours. Lastly, there have been multiple incidents of theft in the bicycle storage area, which is concerning for residents who rely on their bikes for transportation. I hope these issues can be addressed soon to improve the quality of life for all residents at Capella Court.

How has the building management responded to any problems or issues you have raised:

I Know Jay did the best he could every time, but to be honest there's a lack of commitment from the Landlord.

Please share one thing (or more) which you wish you had known before you moved in:

I'd love to know that the property had a lot of shared spaces that I didn't know at the time.

Please tell us about the good and bad aspects of living in your local area:

Location of the apartment is very feasible as it has nearby bus stops, railway station, parks and grocery stores.

How has the building management responded to any problems or issues you have raised:

I have not raised any issue till date. However, Building Manager is available to cater any issues.

Please share one thing (or more) which you wish you had known before you moved in:

When I moved here, council tax band was not known for the apartment. I wish I had known it earlier for my budgeting purpose.

Please tell us about the good and bad aspects of living in your local area:

Location is exceptional with nearby gym (24 hours operational), local shops, Sainbury Local, Tesco extra along with walking distance to railway stations. Moreover bus stops are also very close making commute very easy.

How has the building management responded to any problems or issues you have raised:

Responded to our needs at their earliest. Moreover, building manager is always available for any help or query

Please share one thing (or more) which you wish you had known before you moved in:

Room door does not have locks and washroom doesn't have drainage for floor cleaning