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3.88
Baskeyfield House is a senior living development by Sanctuary Supported Living, providing apartments and communal facilities for those over 55 and local to the area of Stoke-on-Trent.
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3 total reviews
Maureen (Tenant)
Nov 2021
Maureen (Tenant)
Nov 2021
Lovely modern development . Interior is high spec and has lovely gardens to the rear. Lovely dining area, shop, hairdressers. Sometimes theres evening entertainment, singers come in. Daily activities available. You can be private or socialise it’s entirely up to you
JRD (Tenant)
Oct 2021
JRD (Tenant)
Oct 2021
Baskeyfield House is a modern, built for purpose complex which is well maintained, very clean and full of all much needed facilities for my age group (83). Staff are always helpful and courteous but do not overly-interfere in my life either, which is exactly what I wanted when I moved. Occasionally there are issues with the Lifts, but this is infrequent (albeit very inconvenient if it happens), and is just part of day-to-day expected problems which you would experience anywhere on earth! Any problems are usually swiftly and effectively dealt with and solved by the Excellent and multi-talented Maintenance Manager, Keith, who is simply marvellous.
Leff&Gin (Tenant)
Verified Resident
Oct 2021
Leff&Gin (Tenant)
Verified Resident
Oct 2021
Fantastic design, all areas are bright and are decorated and furnished to a high standard, with wide corridors and areas to sit and chat or read a book. The only drawback is the lifts keep breaking down which is a big issue if you are disabled. The design did not take into account the need for a service lift so the lifts are used for everything. A real shame this was not addressed at the time of design. We can only comment on my own apartment. It is lovely and spacious with plenty of room, and windows from floor to ceiling. Very modern design in term of electricity points etc. However neither the bathroom or kitchen fan booster switches work. Apparently none of them work. The only other thing is the sinks in the bathrooms. The taps have virtually no pressure. It takes an age to fill the sink and by that time the water is cold. We have been told that they are all the same and it can’t be altered. I really don’t know how true this is but it is very annoying in such a new building. The staff are very good, especially Keith who keeps the building maintenance ticking over. He will do anything he can to help. The reception staff are also very helpful. The whole team is now working better since Ali arrived.
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews